MyAdnLab Reviews 

507
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

things went smootly according to schedule so I am very happy wiht this. I was glad to discover where I am coming from the last 800 years miss me but this was in the contract nothing to said

Company replied

Rated 5 out of 5 stars

Thank you to the NEODIAGNOSTICA team for the professional and timely handling of our DNA test, case S-26-1690-I. The process was clear, results were delivered as scheduled, and the report was detailed... See more

Company replied

Rated 4 out of 5 stars

At the beginning, comunication from My ADN lab where done by IA. Very frustrating... then someone "human" took over and it was nice, reactive and pleasant. Said this, I have not received yet the re... See more

Company replied

Rated 5 out of 5 stars

I'm thrilled to have used MyAdnLab! It sends you the results after a month, including a PDF of around forty pages which details everything in detail ! Great !

Company replied

Company details

  1. Biotechnology company
  2. Chartered Surveyor
  3. Laboratory

Written by the company

Myandlab - Neodiagnostica SL es un laboratorio de análisis de ADN especializado en pruebas de paternidad. Gracias a la última tecnología en analítica, nos hemos convertido en referencia a nivel mundial en pruebas de paternidad colaborando con todo tipo de organismos como embajadas, gobiernos o cuerpos del estado para proporcionar nuestros test en pruebas de paternidad con valor judicial, por temas de repatriaciones u reagrupaciones familiares incluso en pruebas de parternidad prenatales en el embarazo. Certificados por el ENAC como laboratorio especializado, tenemos plenas garantías para realizar cualquier prueba. Contamos con una amplia red de mas de 200 centros colaboradores en toda España.


Contact info

4.8

Excellent

TrustScore 5 out of 5

507 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(507)

237 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

V good service & behavior of staff is v nice

Company,s staff are Honest & helpful and behavior is v nice thanku

21 August 2026
MyAdnLab logo

Reply from MyAdnLab

Thank you very much for your kind words!
We’re delighted to hear that you found our team honest, helpful, and friendly. Your appreciation means a lot to us.

MyADNLab Team 🧬

Rated 1 out of 5 stars

I have bought a MyAdnLab test

I have bought a MyAdnLab test, I received a 24Genetics test, I have asked for a report from MyAdnLab, no response from you, and I received a 24Genetcis report : I already have done with 24Genetics, So your resending and test was useless ! Do you do really MyAdnlab tests and reports, or do you resell 24Genetics? (In this case, better to inform the customer, instead of making false advertisment)

29 July 2026
MyAdnLab logo

Reply from MyAdnLab

Dear Mr. Alvarado,
Thank you for sharing your concerns.
We would like to clarify the situation.
When you contacted us on April 18 by e-mail after receiving the kits, we replied and explained to you on April 20, before you sent any samples, that MyADNLab collaborates with 24Genetics for this type of ancestry testing and that the 24Genetics kits you had received were the correct kits corresponding to the service you had purchased through MyADNLab.
After receiving this explanation, you proceeded to send the samples to us, and the analysis was carried out accordingly.
We understand that you subsequently had a different expectation regarding the report you would receive, and we regret any misunderstanding in this regard. However, the collaboration with 24Genetics and the reason for the kits bearing their name had been explicitly communicated to you before the samples were submitted.

Our aim is always to be transparent with our customers and to provide the service described at the time of purchase.

We are sorry that the experience did not meet your expectations, and we remain available to clarify any further questions regarding your specific case.
Best regards,

MyADNLab Team 🧬

Rated 4 out of 5 stars

Good 👍

Good 👍
IAM imperest

17 August 2026
MyAdnLab logo

Reply from MyAdnLab

Thank you very much for your feedback!
We’re delighted to hear that you were impressed with our service. 👍

MyADNLab Team 🧬

Rated 5 out of 5 stars

I have a good experience thanks for…

I have a good experience thanks for everything

21 July 2026
MyAdnLab logo

Reply from MyAdnLab

Thank you very much for your kind feedback!
We’re delighted to hear that you had a good experience with us. We truly appreciate your trust and your kind words!

MyADNLab Team 🧬

Rated 5 out of 5 stars

Very good

Very good, h

30 July 2026
MyAdnLab logo

Reply from MyAdnLab

Thank you very much for your review!

The MyADNLab Team 🧬

Rated 5 out of 5 stars
MyAdnLab logo

Reply from MyAdnLab

Thank you for your review!

We're delighted to hear that you found our service fast and reliable. Your feedback means a lot to us.

The MyADNLab Team 🧬

Rated 5 out of 5 stars

things went smootly according to…

things went smootly according to schedule so I am very happy wiht this. I was glad to discover where I am coming from the last 800 years miss me but this was in the contract nothing to said

23 July 2026
MyAdnLab logo

Reply from MyAdnLab

Thank you very much for your feedback. We’re delighted to hear that everything went smoothly and according to schedule, and that you were happy with your experience.

We’re also pleased that you enjoyed discovering more about your ancestral origins.

Thank you for your trust!

MyADNLab Team 🧬

Rated 5 out of 5 stars

I'm thrilled to have used MyAdnLab

I'm thrilled to have used MyAdnLab! It sends you the results after a month, including a PDF of around forty pages which details everything in detail ! Great !

23 July 2026
MyAdnLab logo

Reply from MyAdnLab

Thank you very much for your wonderful feedback! We’re thrilled to hear that you enjoyed your experience with MyADNLab and found your results detailed and informative.

It’s great to know that the comprehensive report met your expectations. Thank you for placing your trust in us!

MyADNLab Team 🧬

Rated 5 out of 5 stars

The service was to good.They are very…

The service was to good.They are very helpful and friendly.
I strongly recommend them.

20 July 2026
MyAdnLab logo

Reply from MyAdnLab

Thank you very much for your kind words and your recommendation. We’re delighted to hear that you found our team helpful, friendly, and that you were satisfied with our service.

Your recommendation means a lot to us!

MyADNLab Team 🧬

Rated 5 out of 5 stars
MyAdnLab logo

Reply from MyAdnLab

Thank you very much for your kind feedback! We’re delighted to hear that you were happy with our service and appreciated its speed.

Thank you for your trust!

MyADNLab Team 🧬

Rated 5 out of 5 stars

Yeah it was good experience I really…

Yeah it was good experience I really appericiate this

25 June 2026
MyAdnLab logo

Reply from MyAdnLab

Thank you very much for your kind feedback! We’re delighted to hear that you had a good experience with our service. We truly appreciate your trust and your kind words.

MyADNLab Team 🧬

Rated 4 out of 5 stars
MyAdnLab logo

Reply from MyAdnLab

Merci beaucoup pour votre retour. Nous sommes ravis que vous ayez été satisfait de notre service et de la rapidité des résultats.

L'Équipe MyADNLab 🧬

Rated 5 out of 5 stars

Attention to client

Attention to client
Service
And making people comfortable

10 July 2026
MyAdnLab logo

Reply from MyAdnLab

Thank you very much for your kind feedback. We’re delighted to hear that you appreciated our customer care, the quality of our service, and our efforts to make you feel comfortable throughout the process.

MyADNLab Team 🧬

Rated 5 out of 5 stars
MyAdnLab logo

Reply from MyAdnLab

Thank you very much for your kind feedback. We’re delighted to hear that you were pleased with both the quality of our service and the speed of your results.

MyADNLab Team 🧬

Rated 5 out of 5 stars

I fully recommand this company

I fully recommand this company : good communication, clear instructions and results are clearly detailed, everything is beyond my expectations

25 June 2026
MyAdnLab logo

Reply from MyAdnLab

Thank you so much for your review!

We're delighted to hear that our communication, clear instructions, and detailed reports exceeded your expectations. Your recommendation means a great deal to us.

MyADNLab Team 🧬

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look