Mioga Warenhandel & Service GmbH Reviews 

Awful experience with Mioga, the ordered product from them didn’t arrive in time and i couldn’t get in contact with them.

Best service, Fast shipping !

Great communcation and response.
Best customer service with versy compatitive prorices

Paid but not delivered after 2weeks. Strongly not recomendet.

Very fast and smooth delivery!
Competitive price!

The ordered item arrived within a reasonable time given the expected crowd on the occasion of the Christmas holidays. The outer box was damaged in transport. I can't give an assessment of the item itself now because Christmas is waiting for the gifts to be handed over :-)

I ordered a Neff oven from you through Amazon.

I am EXTREMELY upset about the lack of information about the delivery of my oven. It was ordered on 22nd October with an expected delivery of between 28th and 2nd November. It was not collected by IDS until 26th November and did not arrive at the Madrid depot until 2nd November. It has been there ever since and I cannot speak either to you or IDS as no-one answers. You also fail to respond to questions through Amazon. As I have explained to you, I will be away from my house from tomorrow until 15th November and the item is too big and valuable to be left at a neighbour’s house.

The only real approach I have had from you was yesterday, to ask my telephone number - something you must have had from my order. Your email contact form does not allow me to send anything to you as I only have an Amazon order number not one from Mioga. So far the service has been appalling and I desperately need someone to sort this out.

I have just received a reply from them stating that “
The deliveries in spain in the last months, with few exceptions, are strongly delayed”. If that is so, why wasn’t I warned at the outset, and it still goes nowhere to explain why it took 4 days for the German logistics company to collect the item in Germany and another 7 days actually to arrive at the Spanish depot. Buck-passing of the highest order and still no further forward

very good online shopping website
good price and fast delivery
will buy more in the future

I was worried reading all reviews, however everything worked out fine. The minor issue was that order wasn't shipped immediately but after 10 days, although the item was marked on stock. This wasn't big problem for me and at the end I received my Neff oven in perfect condition and well packed.
I recommend payment with PayPal as it gives you peace of mind in case something goes wrong.

On Mioga website delivery is 3-4 days but after more then a week goods were still not shipped. I wrote an email asking when will it be delivered, the answer was that it is on the way but when checking the tracking number there is no data available, because the goods were not even handed to the delivering company. It is impossible to trust a company that behaves like this!

Items were delivered really fast (across EU), so their stock is what they actually have on stock (not virtual stock). I'm only taking away 1 star, because they are missing images for a lots of the products they have listed on the site. As far as shipping and delivery is concerned, everything was great!

This company doesn’t seem to reply to email nor phone calls. Ordered a coffee machine and they confirmed they received my payment, but have not have a word above delivery (over 2 weeks now). If anyone has an alternative way to contact this firm I would be very appreciative.

Certainly trustworthy.
Got more of a choice of colours and models here than in the UK and quite a few pounds cheaper. So I bought one.
Fairly quick delivery considering the distance between Dresden and Sheffield.
Unfortunately the first unit I received was faulty but I was sent a return label from Germany almost immediately which was accepted without question in my local post office in the UK.
A replacement was swiftly sent out to me without any quibbling. The second unit worked perfectly.

They cannot be blamed for the faulty unit, they responded appropriately and quickly in providing me with a replacement without any questions.

Only criticism could be that I didn't get any updates on the excellent customer service going on behind the scenes otherwise it would have easily been 5 stars.

I wouldn't hesitate to shop here again.

friendly, unproblematic, timely -- very pleasant experience

I ordered, paid and received an order confirmation. Then nothing happened. No reaction when I asked about the status via email. Cancelled my order using their online form. Got my money back instantly, though.

Very bad for now!They don’t answer to my emails and I wrote 5emails!!!To return a voice mail Tiptel540.

Very bad communication from Mioga.
I ordered about 6 items, they sent all items except for the most important one without any information that they hadn't sent it.
When I emailed them they just replied with a very unprofessional two word reply "next week" and when I emailed two weeks later they just said "today"
At that point I was just happy to receive a refund for my last item as I didn't have any high hopes at all about Mioga.
I still haven't received any information at all why they couldn't send the last item as it clearly was in stock according to their website all the time.
Very unprofessional.