MiniTool Software Ltd. Reviews 

3,523
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 187 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently state that the programs are exceptionally reliable, featuring intuitive designs and powerful tools that make managing disk partitions, video creation, and data recovery completely straightforward. People also share wonderful feedback about the customer service department, explaining that support agents respond very quickly and resolve technical questions with genuine professionalism, patience, and care. However, some customers also noted minor limitations with certain features or unexpected software behaviors during their daily experience. A few reviewers encountered specific annoyances, mentioning missing organizational functions in backup tools, unexpected system adjustments, or difficulties completing complex tasks.

What people talk about most

Customer service

Users describe positive interactions with customer service, frequently highlighting fast email assistance,... See more

Product

Customers consistently note positive experiences with product, highlighting the software as an essential and... See more

User experience

People report positive experiences with user experience, highlighting that the software is reliable,... See more

Response time

Clients share positive opinions on response time, noting that the support team provides fast assistance and... See more

Staff

Reviewers mention positive feedback about staff, consistently highlighting the team as kind, extremely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They helped me solve a difficult problem caused by a windows update that wouldn't run. We had to go back and forth a few times. Usually I hate emails but the techs there actually read what I sent and... See more

Rated 5 out of 5 stars

I am happy for Your Yesterdays support. I have a problem. il recovering e 20 GB .mov File on a 10 TB Seagate Backup Plus external USB drive and Yesterday I tried to recover directLy from folder in wic... See more

Rated 5 out of 5 stars

I had to change my boot drive to make my machine compatible with Windows 11. I know enough about computers to be dangerous but not foolhardy and find doing anything with BIOS makes me nervous. My ch... See more

Rated 5 out of 5 stars

MiniTool Movie Maker is a great tool for design a very complete video clip for presentations. It has all you need to make a quick response for last hour request. It has a very quick learning curve. T... See more


Company details

  1. Software company
  2. also in
  3. Computer Accessories Shop
  4. Data recovery service

About MiniTool Software Ltd.

Written by the company

MiniTool® Software Ltd. is a committed software development firm, delivering top-notch programs, such as data recovery programs, disk/partition management programs, backup & restore programs, system optimization programs, video editing programs, PDF editing programs, and more. Trusted by millions of users worldwide, our innovative technology and expert team ensure your data's security, integrity, and creative potential.

Featured Products

MiniTool Partition Wizard
MiniTool Power Data Recovery
MiniTool ShadowMaker
MiniTool MovieMaker

MiniTool Guarantee

We are trusted by millions of users worldwide.

100% Virus-Free and Spyware-Free!

Money-Back Guarantee

24/7 Tech Support

Instant Delivery


Contact info

4.8

Excellent

TrustScore 5 out of 5

4k reviews

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This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

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4.8

All reviews

(3,523)

195 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Support Experience

I have been using MiniTool products professionally and recently needed assistance after replacing the motherboard in my computer. As a result of the hardware change, my license required reactivation.

I contacted MiniTool Support and received a fast response from Yoga. My license was reset promptly, and the issue was resolved without any hassle. The communication was clear, professional, and friendly throughout the entire process.

Thank you to Yoga and the MiniTool team for the excellent service. I highly recommend both the software and the support team.

Zoltan Czibere
PC Technician & Data Recovery Specialist
pcmentes.hu

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Quick and Faster Help

Person at the chat, Yuheng Tan, was diligent and helped me out with my request. Furthermore, after he finished, he helped me again to get a new license with discount which I will use right away. Thanks a lot for your help!

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Life saver

I was able to download the tool, create partitions, migrate my OS to a SDD allowing for more available disk space. When I updated windows, I lost the program, went to MiniTool chat and in two minutes had the program back and installed. Great experience.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

They are great

They are great. I bought a lifetime subscription in early 2000's and they continue to support me.

7 June 2026
Unprompted review
Rated 5 out of 5 stars

Great products and customer service

I have been using several MiniTool products over the years and love their products. Recently had a license renewal issue and contacted their customer service, They were extremely helpful, efficient and prompt and the issue was resolved in one interaction. Great experience.
Not only great products, great service too!

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Very good software

Mini Tool Movie Maker is a very good software, very easy to use. I had an issue and the support contacted me quite quickly to solve it. I recommend !

20 May 2026
Unprompted review
Rated 5 out of 5 stars

MiniTool -Partition Wizard

MiniTool -Partition Wizard
It is something I stumbled on, and I am glad i did.
The software just works as it should - they continually improve and ensure it is current. When I had a problem and had to reach out for assistant - they were prompt, and professional, and resolved my issue quickly.
Definitely something I would be happy to recommend.

17 May 2026
Unprompted review
Rated 5 out of 5 stars

License quickly restored.

I have found MiniTool to be a surprisingly useful app in performing the necessary changes in my internal SSD. The outlay of the screen tells me exactly what I need to know. My latest experience was due to a backup of my computer which caused my license to be erroneously invalid. Support fixed this within a day of my email contact to them. What more could I have asked?

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Perfect Support

My last inquiry to Minitool was answered very quickly and in my language, German. My issue was resolved within a day; thank you very much for the excellent support.

12 April 2026
Unprompted review
Rated 5 out of 5 stars

✨ Excellent Product and Fantastic Support!

I am very satisfied with the product — everything works perfectly and is intuitive even for a regular PC user. The software is truly user-friendly and easy to understand without any effort. I would especially like to highlight the fantastic customer support: fast, polite, and genuinely helpful. The company is simply great! I will definitely return again if I need such tools in the future

12 April 2026
Unprompted review
Rated 3 out of 5 stars

I tried it and ended the trial because…

I tried it and ended the trial because I didn't like the way the program would make blanket changes to my system without letting me know what it was going to do. It didn't give me a choice to allow or disallow the changes it was going to make.

6 April 2026
Unprompted review
MiniTool Software Ltd. logo

Reply from MiniTool Software Ltd.

Hi,
would you please tell us which program you are using and tell us more details about your issue? You can send the email to support@minitool.com

Rated 4 out of 5 stars

Thought my license was perpetual

Thought my license was perpetual, but it wasn't. Despite this, I was given a good discount on a perpetual license. Assistant was direct and I appreciate that it wasn't AI driven.

9 April 2026
Unprompted review

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