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Miniml Reviews 

5,315
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 1,883 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the natural, high-quality formulas that work effectively on hair and skin, noting lovely scents and gentle daily care for sensitive routines. Consumers also find the online ordering process completely straightforward, while appreciating the responsive customer support team whenever assistance becomes necessary. However, some people mentioned experiencing frustrating delivery delays with courier services, noting that certain packages ended up getting lost or arriving damaged during transit. A few reviewers additionally noted minor practical inconveniences, such as product pumps constantly dripping or specific cleaning liquids being too thick to pour easily.

What people talk about most

Product

Users describe positive interactions with product, expressing great satisfaction with the affordable and... See more

Quality

People report positive experiences with quality, highlighting great value natural items that smell lovely,... See more

Delivery service

Customers had ambiguous experiences with delivery service, as some reviewers praised fast and prompt shipping... See more

Order

Reviewers mention ambiguous feedback about order, noting that while the ordering process is generally easy... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising quick responses and helpful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The products are of good quality and it is easy to order. The coconut shampoo and conditioner is the best I have found for my naturally curly, dry hair. The only reason I am not giving 5 stars is... See more

Company replied

Rated 5 out of 5 stars

Finding affordable, natural products that smell lovely and actually work well can be surprisingly difficult, so I’m really happy to have found Miniml! I love that I can change my subscription w... See more

Company replied

Rated 5 out of 5 stars

Ordering and delivery was easy. I love the products (coconut laundry liquids, lavendar body wash, coconut shampoo & conditioner and kitchen sprays) and have recommended the brand to friends. We also... See more

Company replied

Rated 5 out of 5 stars

Loving all the Miniml products I’ve tried so far. The shampoo and conditioner I’ve tried in the small bottles is lovely and my hair definitely feels softer so I’ll be purchasing the big bottles when I... See more

Company replied



Company details

  1. Toiletries Shop
  2. also in
  3. Cleaning products supplier
  4. Laundry

Written by the company

Designed to care for your skin, your home, and the moments that matter most


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

5k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.4

All reviews

(5,315)

1,793 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I absolutely love the bodywash / bubble…

I absolutely love the bodywash / bubble bath the aroma of the scent is so nice and refreshing and it lasts all day id definitely purchase again

22 October 2026
Miniml logo

Reply from Miniml

Hi Isabel,

Thank you so much for your feedback. We're so pleased to hear how much you're enjoying our bodywash & bubble bath!
Thanks for supporting Miniml!

Best wishes,
Domina

Rated 5 out of 5 stars

I LOVE the Brilliant MINIML !

I LOVE the Brilliant MINIML !
Have been using their great Products for a long time and would not change to anything else ! The Products are the best I have ever had. Well Done to You MINIML ⭐️⭐️⭐️⭐️⭐️

22 October 2026
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Reply from Miniml

Hi Ruthie,

Thank you for your feedback! It means the world to us to hear how much you love our products and that you've been choosing Miniml for so long. We really appreciate your support and are so grateful to have you as part of the Miniml community!

Best wishes,
Domina

Rated 5 out of 5 stars

Love this company

Love this company! The products are natural, affordable and pleasant to use. The website is easy to navigate and placing an order is straightforward.

22 October 2026
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Reply from Miniml

Hi Sarah,

Thank you for your feedback! It's great to hear you're enjoying our products and finding our website easy to use. Your support really means a lot to us!

Best wishes,
Domina

Rated 5 out of 5 stars

Good value

Good value, xmas presemts

21 October 2026
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Reply from Miniml

Hi Ann,

Thank you for your feedback! We're delighted you found our products to be good value. We really appreciate your support and hope to see you again soon.

Best wishes,
Domina

Rated 5 out of 5 stars

Fabulous product

Fabulous product, they smell amazing and the scent lasts all day. The gel doesn't dry my skin. The delivery was fast and easy, 10 out of 10. Will be back for more. 🥰

21 October 2026
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Reply from Miniml

Hi Julie

Thank you so much for your wonderful review! We're delighted to hear you're loving the fragrance, long-lasting scent and skin-friendly formula. It's also great to know your delivery experience was smooth and speedy. Your support means the world to us, and we can't wait to welcome you back for more!

Best wishes

Luke

Rated 5 out of 5 stars

Love my order the little bottles to try…

Love my order the little bottles to try are great. My laundry detergents smells fab and the pumps are so handy to use. Getting this delivered saves me carrying large bottles about when shopping.

21 October 2026
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Reply from Miniml

Hi Christine

Thank you so much for your lovely feedback! We're so happy you're enjoying your order. It's wonderful to hear that our delivery service is making life a little easier too! Thank you for your support, and we hope you continue to love your products!

Best wishes

Luke

Rated 5 out of 5 stars

Absolutely loving minimal

Absolutely loving minimal, you can actually smell the scent on your clothes after you have washed and dried them unlike some detergents

20 October 2026
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Reply from Miniml

Hi Sandra

Thank you so much for your lovely review! We're thrilled to hear you're loving Miniml and enjoying that beautiful, long-lasting fragrance on your clothes even after washing and drying. That's exactly what we love to hear! Thank you for choosing us, and we hope you continue to enjoy every wash!

Best wishes

Luke

Rated 5 out of 5 stars

Outstandingly effective

The oven and hob cleaner is outstandingly effective for a gentler on the environment product. Even on dried porridge spills, a 2-minute soak and wipes clean easily. Very impressed with this cruelty-free product.

3 November 2026
Unprompted review
Miniml logo

Reply from Miniml

Hi Teresa,

Thank you for your fantastic feedback! We're thrilled to hear how impressed you are with our Oven & Hob Cleaner.
Thanks for your support.

Many thanks,
Domina

Rated 5 out of 5 stars

Mmmmminiml- What can I say

Mmmmminiml- What can I say, apart from perfect!! Oh, and smells amazing too!! 😍

20 October 2026
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Reply from Miniml

Hello,

Thanks for your review! We're so happy you're loving Miniml and enjoying our scents. Your support means a lot to us!

Best wishes,
Domina

Rated 5 out of 5 stars

I brought the new scent bodywash which…

I brought the new scent bodywash which is made in awareness for breast cancer. It smells lovely. Great quality and prompt delivery.

20 October 2026
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Reply from Miniml

Hi Clare,

Thank you for your feedback! We're so pleased you're enjoying our special edition bodywash. Thanks for supporting us and for your kind words!

Many thanks,
Domina

Rated 5 out of 5 stars

Fantastic value

Fantastic value , beautiful scents I purchased 3 shower wash they all smell beautiful

20 October 2026
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Reply from Miniml

Hi Michelle,

Thank you for your review! We're delighted you're enjoying the scents and finding great value in our products. Thanks for choosing Miniml!

Best wishes,
Domina

Rated 4 out of 5 stars

Great products

Great products - lovely scents and good range

29 October 2026
Unprompted review
Miniml logo

Reply from Miniml

Hello,

Thanks for your feedback! We're really pleased you're enjoying our products and scents. We'd love to know if there's anything we could do to make your experience a 5-star one next time!

Best wishes,
Domina

Rated 5 out of 5 stars

A genuine company

A genuine company, love the ethos and sustainability of it too. Plus cloths come out clean and they also smell nice too

19 October 2026
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Reply from Miniml

Hi Amy,

Thank you so much for your lovely feedback! We're so pleased to hear you're happy with our products and ethos. It means a lot to have your support!

Best wishes,
Domina

Rated 5 out of 5 stars

I always buy the bulk hand wash

I always buy the bulk hand wash, and washing up liquid as they last for months and are such good value for money. It's great to buy from a ethical, sustainable UK business who provide such great products.

2 November 2026
Unprompted review
Miniml logo

Reply from Miniml

Hi Kara,

Thank you for your continued support! We're delighted to hear you're loving our products, and that you're finding them such great value. It means a lot to have your support as a small UK business. Thanks for being part of the Miniml community!

Best wishes,
Domina

Rated 5 out of 5 stars

Lovely shower gel

Lovely shower gel. It was delivered quickly and is well priced. I love that it is sold to benefit a breast cancer charity - CoppaFeel

19 October 2026
Miniml logo

Reply from Miniml

Hi Alison,

Thank you for your feedback! We're so pleased you're enjoying the Bodywash and were happy with the delivery and price. Supporting CoppaFeel! is something we're really proud of, so it's lovely to hear that means something to you too. Thanks for your support!

Best wishes,
Domina

Rated 5 out of 5 stars

Great products that really work

Great products that really work. Reasonably priced too. Lovely customer service. Have been using kitchen & bathroom products for a while so can definitely recommend😊

19 October 2026
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Reply from Miniml

Hi Karen,

Thank you so much for your lovely feedback! We're delighted to hear you're enjoying our kitchen and bathroom products and finding them effective and great value. It's also wonderful to know you've had a positive experience with our customer service. Thanks so much for recommending us!

Best wishes,
Domina

Rated 5 out of 5 stars

Great products

Great products, which all smell great and work really well.

19 October 2026
Miniml logo

Reply from Miniml

Hi Andrea,

Thank you for your feedback! We're so pleased you're enjoying our products and loving the scents. It's great to hear they're working so well for you! Thanks for your support.

Best wishes,
Domina

Rated 5 out of 5 stars

Great product excellent service and…

Great product excellent service and love the smell of the freshly washed laundry .

19 October 2026
Miniml logo

Reply from Miniml

Hi Carol,

Thank you for your lovely feedback! We're delighted you're happy with our products and service. Thanks for choosing Miniml!

Best wishes,
Domina

Rated 3 out of 5 stars

Clothes washing liquid

The clothes washing liquid does not wash as well as Persil Bio. The fragrance is hardly there.

2 October 2026
Miniml logo

Reply from Miniml

Hi Julia,

Thanks for sharing your feedback! Our laundry products are made using naturally derived ingredients, so you may find they perform a little differently compared with conventional products.

For a stronger fragrance, we'd recommend pairing the laundry liquid with our matching fabric conditioner or scent booster. You can also adjust the dosage depending on how soiled your washing is.

We really appreciate you giving Miniml a try!

Many thanks,
Domina

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