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MedsForLess Reviews 

649
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 229 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient service, highlighting quick dispatch and reliable delivery. Many appreciate the high-quality products, noting that medications are often the requested brand and professionally verified. Reviewers frequently commend the helpful, proactive customer service for quickly resolving issues and providing clear communication about order status. However, some customers noted issues with order processing and delivery. A few reported missing confirmations or tracking information, making monitoring difficult. There were also instances of delayed or failed deliveries, even with expedited shipping. Some reviewers were unhappy with customer service in these cases, citing a lack of response.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the easy, speedy, and prompt... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the care, speed, and... See more

Order

Clients share ambiguous opinions on order experiences, with many reporting significant delays and issues with... See more

Product

Reviewers highlight positive aspects of product, often praising the quality and authenticity of the... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the team for being helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Meds for Less Review 68537 A website that's user friendly. Payment process simple to use. Questionnaire straightforward to follow. Same day dispatch. 24hr delivery Package discreet. A cus... See more

Rated 5 out of 5 stars

I would give 10 gold stars to this fantastic company if I could. I have been a customer for several years and they always go above and beyond with service levels. Everything is perfect from the... See more

Rated 5 out of 5 stars

A 1st class service in every way. Website Questionnaire Medics and Customer Service. They will resonate with me for their support in taking me serious at a time it ment the most in such a professiona... See more

Rated 5 out of 5 stars

The best and most efficient place I have ever found, better than my own GP. I like that my order is vetted by a qualified physician before it is signed off for the pharmacy. This tells me everytime th... See more


Company details

  1. #91 of 114 best companies in Online Pharmacy

About MedsForLess

Written by the company

Meds For Less is an online portal enabling customers to doctors and have there prescription medications delivered directly to there home or office. We use the medical expertise of licensed practitioners to deliver consultations that only take only two minutes, after which the doctor can prescribe your medication which is then delivered to your home or office in discreet packaging.

View Our Treatments Below

> Weight Loss
> Erectile Dysfunction
> General Health

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

649 reviews

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4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.3

All reviews

(649)

231 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Shocking customer service

I have used the messaging service on their website also email 2 separate emails and still no reply
I received my Royal Mail tracking number 3 days ago and it’s not updated since I contacted Royal Mail and they told me they haven’t received the package into their system and quite rightly referred me back to the retailer
I still can’t get a response
After paying double the retail price you would think I would receive my order promptly after all the relevant checks have been done
Shocking customer service it seems I’ve wasted my time and money now will have to contact my bank for a refund

20 July 2026
Unprompted review
Rated 1 out of 5 stars

If I could give zero I would

If I could give zero I would. Placed an order over 4 weeks ago. Received nothing, sent several emails with them finally replying saying there is a signature for delivery with a picture of the delivery beside a wall. Not the signature of anyone in the house and they’ve said tough luck basically.

20 July 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a pack of solpadeine max 3 days…

Ordered a pack of solpadeine max 3 days ago, as a single parent carer of a disabled teen i pulled my back lifting her wheelchair so couldn't get to physical chemist and no support system. So i Ordered with royal mail special next day delivery paying through the nose at over £20 in total for a product only £9 in stores, but I needed them, id tried alternatives nothing was working and now I was struggling to maintain daily care of my disabled daughter. So it arrived on time that's fine however when openjng I noticed they had not sent the requested solpadeine max but solpadeine plus! A far cheaper, less powerful version which i knew wouldn't help considering id already been taking ibuprofen and paracetamol, I filled in the contact form on the website on Saturday noting THEY WERE OPEN TILL 5PM...I also sent direct email. There has yet to be a reply. Absolutely appalling, I feel scammed and honestly furious since I put my hopes in this company to provide what I paid for so I could get back to caring duties without pain and discomfort, instead I recieve a cheap, inappropriate product, still suffering, £20+ spent and zero response!

This part is in response to the reply...clearly this is computer generated generic reply since my review clearly stated I had already sent a direct email with my order number in subject line aswell as filling out the contact form on the website. If this is not a computer reply then why would you reply to this with a request for me to do this? Just go to your email find my order number and respond if you actually wish to resolve this issue.

17 July 2026
Unprompted review
MedsForLess logo

Reply from MedsForLess

Hi, we're sorry our service did not live up to your expectations. Please reach out to info@medsforless.co.uk with your order number and we will do our best to fix things for you.

Rated 1 out of 5 stars

Never received my item

Awful, took my money and never received item, eventually refunded but had to keep contacting them to push for refund

29 June 2026
MedsForLess logo

Reply from MedsForLess

Hi, we will look into this and be in contact via email.

Rated 1 out of 5 stars

Admitting parcel lost but won’t refund.

Failed to deliver. Emailed once admitting parcel had gone missing. Now ignoring all contact and refusing to refund. I am having to chase refund through card issuer. Shoddy service

14 July 2026
Unprompted review
MedsForLess logo

Reply from MedsForLess

Hi, sorry our service did not meet your expectations. We will have a further look into this for you.

Rated 1 out of 5 stars

Ordered next day delivery 3 days ago

Ordered next day delivery 3 days ago. Still haven’t received it, have messaged customer services and have been ignored.

8 July 2026
Unprompted review
MedsForLess logo

Reply from MedsForLess

Hi, please reach out to info@medsforless.co.uk and we will rectify things for you.

Rated 1 out of 5 stars

Ordered two Ventolin special delivery

Ordered two Ventolin special delivery
Thursday tomorrow it’s now took four days for next day delivery. No way to communicate other than by email.
Shocking

5 July 2026
Unprompted review
MedsForLess logo

Reply from MedsForLess

Hi, we're very sorry the standards weren't as expected. I see your order should have arrived now. Please reach out to info@medsforless.co.uk and we refund shipping fees.

Rated 1 out of 5 stars

No star at all

No star at all. I ordered meds from this website I paid for 24hrs special delivery it’s been how many days and no update on my order, wasting my time and money.

8 July 2026
Unprompted review
MedsForLess logo

Reply from MedsForLess

Hi, we're very sorry the standards weren't as expected. I see your order should have arrived now. Please reach out to info@medsforless.co.uk and we refund shipping fees.

Rated 2 out of 5 stars

Typically and good pharmacy to choose

Typically and good pharmacy to choose

I recently placed an order with MedsForLess, unfortunately, i did not have a very experience with them. I placed an order for medication and ordered 100 tablets (which is the standard amount of tablets for this medication) but when the medication arrived i only had 50 tablets arrive despite paying for 100 tablets.

I contacted them straight away about the issue, and i must admit the team was very helpful in sorting it out. To cut a long story short they offered me two solution they offered to send out another order containing the remaining 50 tablets or offered to refund me 50% of my money back.

This experience did leave me annoyed as i did not have what i ordered and paid for, however, seeing the team being so helpful and actively offering solution did make this experience some what more pleasant.

Although, ordering with MedsForLess was not a very good experience this time, i have ordered from this pharmacy many times in the past and the service and delivery have been amazing with no issues at all, and due to the swift action with the team when i raised a concern this time has left me feeling confident to order from them again should i need to.

Overall, i would recommend MedsForLess for any of your online pharmacy needs, but i also recommend that you check your orders soon they arrive and if you have any issues raise them ASAP to staff who will be more than happy to assist you.

I would like to say thank you to all the team for dealing with my medication issue so quickly, effectively and professionally - i really appreciated this

23 June 2026
Unprompted review
MedsForLess logo

Reply from MedsForLess

Hi, apologies we didn't initially offer the level of service we expect. However, I'm glad we were able to reach a swift resolution.

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