Great service and quality, no false promises, beautiful couch, price and comfort! We absolutely love it and my family has also ordered the same couch after seeing and trying it. Delivery was well orga... See more
Company replied
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Great service and quality, no false promises, beautiful couch, price and comfort! We absolutely love it and my family has also ordered the same couch after seeing and trying it. Delivery was well orga... See more
Company replied
We ordered a couch a couple of days ago, and it was delivered to us within the expected time frame. However: Meubels1 heavily promotes a 365 days return policy, and one would think this means that you... See more
Company replied
I am (very) satisfied with the furniture set. The material is of good quality and the instructions regarding assembly are extensive and well worded. With regard to the chest of drawers, the largest... See more
Company replied
I was ordering a sofa and she didn't fit in me living room, so a choose another oane bigger and thei was verry happy to help me to finde a sofa that is goed for me ,so thei are professional and verr... See more
Company replied
Kies met gemak online je meubels bij Meubels1.nl Wij zijn een betrouwbare online winkel met een ruime selectie aan meubels voor elke kamer in je huis. Van klassieke tot moderne stijlen, we hebben opties voor elke ruimte - of je nu zoekt naar een comfortabele bank, een praktisch bureau of een halgarderobe. Profiteer van snelle levering, persoonlijke klantenservice en een moeiteloze winkelervaring. Vind alles wat je nodig hebt voor je droomhuis bij Meubels1.nl
Netherlands
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Reply from Meubels1.nl
We ordered a couch a couple of days ago, and it was delivered to us within the expected time frame. However: Meubels1 heavily promotes a 365 days return policy, and one would think this means that you get to actually try the furniture and then if you don't like it, you can return it. Well, in fact, even if you unwrap it, let alone assemble it, the return policy is no longer valid, and you cannot return it. To be fair: I understand this, and it makes sense, however, so heavily promoting everywhere on the website that you have a year to decide basically on the product is very misleading. I can hardly imagine someone ordering a piece of furniture, putting it in their storage for a year, and then, okay, after not even unwrapping it, or let alone assembling it, deciding to send it back. Plus: the assembly instructions were on a piece of paper, only in Polish. Although I do appreciate a challenge, this was just outright ludicrous. Have to say it though, the product quality itself seems to be good, but the overall customer experience is far from ideal.
Reply from Meubels1.nl
Reply from Meubels1.nl
Ordering process and communication with customer service was flawless . There was delay of 2 weeks compared the delivery estimation but ok , I personally don't mind.
The problem was with the item itself . The bed bottom board was hit and stain removed on a big spot from the factory so very low quality control. The worst part is the headboard that is upholstered and the filling stinks like hell after 1 month and I have the feeling it won't go away soon or ever.
Reply from Meubels1.nl
I bought a washing machine cabinet. When it arrived, I read the specifications regarding density and weight capacity, and it clearly cannot support the weight of a washing machine. The wood swelled within two days, even before I put the washing machine on it. I finally decided not to take the risk.
Reply from Meubels1.nl
Great service and quality, no false promises, beautiful couch, price and comfort! We absolutely love it and my family has also ordered the same couch after seeing and trying it. Delivery was well organised and in time. We fully recommend this company.
Reply from Meubels1.nl
easy to order, delivery very well organized, good quality. I highly recommend
Reply from Meubels1.nl
The webshop is clear with good photos. The prices are attractive.
The delivery time was as expected. Meubels were delivered to the appartment.
Reply from Meubels1.nl
At the time of purchase, indoor installation was explicitly included; however, upon delivery, the personnel refused the installation and left the sofa unassembled without providing any solution or alternative arrangement. This is completely unacceptable and constitutes a failure to deliver a part of the service that was advertised and included in my order when I paid for it.
Reply from Meubels1.nl
Reply from Meubels1.nl
Nice product and good extern deliver company. Community was clear.
Zoals het hoort!
Reply from Meubels1.nl
Reply from Meubels1.nl
Reply from Meubels1.nl
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