Metallbude SK GmbH Reviews 

Not scratch-resistant – and far from "built to last"

I bought the COSMO side table (order #97133) because both the product page and Metallbude's promotional video describe the surface as scratch-resistant and impact-resistant. The video goes even further: it presents Metallbude furniture as long-lasting pieces you can pass down to the next generation.

After normal use, standing on a soft wooden floor, my table now has clearly visible, deep scratches – just a little over two years after purchase. That is the opposite of furniture you could hand down to your children.

When I contacted customer service, they only offered a touch-up pen, as the warranty period has ended. In my opinion, that doesn't address the real issue: the product simply doesn't have the qualities it was advertised with, and I find the advertising misleading.

The design is nice, but if durability matters to you, don't rely on the marketing. I hope Metallbude will find a fair solution.

Good products when delivery goes according to plan, but horrible client service if something is wrong with the delivery. I experienced an issue with my delivery and after almost 6 weeks issue is not solved. The company does not follow up timely on issues, takes 2-3 weeks to provide feedback from PostNL, and after 6 weeks my 349€ delivery is still not delivered. Also i provided a review via the review platform of the company on the product purchased but the review was not published. Reviews on the company’s website seem to exclude the more negative reviews to present higher scores.

I had great experience with the company. Delivery was made within indicated period and quite fast.
Item itself is exactly what you see online and great quality. I ordered a coffee table and it arrived already assembled. Keep in mind that it's metal and quite heavy. Quality definitely justifies the price.

Excellent brand, wonderful pieces for the home, top quality, excellent color (cashew) of the piece - versatile and stylish.

I ordered my table on 05.07 and was told it would be delivered between 10.07 and 15.07. It’s been fifteen days overdue and I either receive any response to my multiple emails enquiring about the status nor have I received the product. Feels like they do not care about following up with customers even though they have been paid. No accountability whatsoever. It’s really disappointing and while their products may be good (can only guess since they only have 5 star reviews on their website) I cannot recommend them due to this bad experience.

Recently purchased a [Juno Roll Container Green Tea, Small, cost £215] [order no.169630] and there was a fault with two of the wheels. Contacted Metalbude to be informed that I had to drive for 30 miles to drop the item off [I do not have a car]. I queried why home pick-up was not possible as the item was delivered with DHL and told 'too bad'.

WORST RETURN POLICY ! On April 29th, I sent an email requesting to return a product, and I only received the return label sticker on May 18th: which makes no sense whatsoever. To make matters worse, I then realized that no collection point accepts my package because they don’t use those types of label stickers, and I am being asked to pay out of pocket. I am still waiting for your feedback.
I don’t care if you are unable to handle a single shipment. GIVE ME MY MONEY BACK !

I have placed an order on 18.02.2026 and as of today, 10.04.2026, have not received my order. Even though the customer service experience has been OK they pushed out the delivery date multiple times and unfortunately were not pro active about informing me about any delays. For the price of the products you expect a different logistical and operational set up …

Thank you amazing

I did not receive my complete order. I have tried to reach out on multiple channels and I have received no response.

I did not know the Metallbude brand or their website, so I admit that I did some research before deciding to buy one of their products. The purchasing process was simple, although I would have appreciated better photos and a better English translation. The shipping updates were timely and detailed, and I can't complain about the shipping times, which were reasonable considering the destination (southern Italy). The product is as I imagined it, perfect for my needs. Efficient service, I never needed to contact customer service directly.

Very satisfying product

Order made on 24.01.26 still not delivered.

Easy to order, only a pity that everything arrived in separate packages. Not very eco friendly

Very very long for delivery ! I've ordered on the 1st of December and still haven't received the products !

Great quality. Always very happy with their products. Ordered allready four items. All very nice. Good protection for the transport. Don’t hesitate if you want something beautiful that will last.

From online order, to altering it (my mistake) and then delivery, it was all a very efficient and pleasant experience. Thanks, Toni

Good product!

The cabinet that I ordered was badly damaged when I got it. I suspect that it was put in the box already damaged, since the box was fine.
So I am very disappointed, especially since the cabinet was quite expensive. I haven’t heard from Metallbude yet how they are going to solve it.
I contacted Metallbude already twice, but no reaction so far. Interesting as they reacted to my review within 24 hours.