The communication is not very good. You will not recieve an email once your parcel has been sent, nor a tracking number. I got informed by swiss post the day before the parcel arrived. The p... See more
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See what reviewers are saying
Absolutely delighted with my purchase. Arrived quickly in strong package. I don’t recall being as impressed with an online purchase as far as I remember. It’s beautiful, strong and just as described.... See more
Ordered on their Amazon shop and had no issues with delivery times as other reviewers experienced ordering from their website. Very nice side table that I am using as a night stand. Exactly what I ha... See more
Easy website: perfect description of the products. Easy ordering/paying/admin feed back Perfect timing in delivery with incredible well thought packaging. Montage in wallboard (with the adapted f... See more
Company details
About Metallbude SK GmbH
Written by the company
Dein Zuhause braucht ein Upgrade? Unsere minimalistischen Metallmöbel und Wohnaccessoires werten jedes Interieur modern und nachhaltig auf. In unserem Online-Shop findest Du eine große Auswahl an stylischen Einrichtungsgegenständen, die mit ihrem zeitlosen Design und ihrer hochwertigen Qualität überzeugen. Die minimalistische, reduzierte Formsprache macht die Designermöbel aus Metall zu richtigen Hinguckern in Deinen eigenen vier Wänden, im Büro, Hotel oder in der Gastronomie. Aufgrund ihrer minimalistischen Ästhetik und ausgeprägten Funktionalität fügen sich unsere Möbel aus Metall nahtlos und harmonisch in jede Einrichtung und Raumumgebung ein.
Von uns designt und produziert
Für uns ist klar: Das Design von morgen sollte nicht durch Massenproduktion geprägt sein. Unser Ansatz besteht darin, weniger, dafür aber qualitativ hochwertige und langlebige Möbel aus Metall herzustellen. In unserer eigenen Produktion werden hochwertige Materialien, qualifizierte Fachkräfte und das traditionelle Handwerk zusammengeführt, um unsere Metallmöbel herzustellen. Qualität hat dabei stets oberste Priorität.
Dein Onlineshop für minimalistische Metallmöbel
Du bist noch immer auf der Suche nach Möbeln, die Deinem Zuhause einen modernen und minimalistischen Touch verleihen? Du suchst nach stabilen, robusten und zeitlosen Metallmöbeln? Schau Dich in unserem Online-Shop um und bestelle noch heute Dein modernes, hochwertiges Designerstück von Metallbude. Überzeuge Dich selbst!
Contact info
Sylbeckestraße 20, 32756, Detmold, Germany
- 052315004949
- info@metallbude.de
- metallbude.com
4.2
Great
3k reviews
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Replied to 20% of negative reviews
Typically replies within 1 week
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Recently purchased a [Juno Roll…
Recently purchased a [Juno Roll Container Green Tea, Small, cost £215] [order no.169630] and there was a fault with two of the wheels. Contacted Metalbude to be informed that I had to drive for 30 miles to drop the item off [I do not have a car]. I queried why home pick-up was not possible as the item was delivered with DHL and told 'too bad'.
15 June 2026
Unprompted review
Reply from Metallbude SK GmbH
Thank you for your feedback.
We are very sorry to hear about your experience and understand your frustration regarding the faulty wheels and the return process.
As return procedures can vary depending on the destination country and logistics partner, we are unfortunately not always able to arrange collection services in every case. However, we certainly want to find a satisfactory solution for you.
Please contact our support team again directly, referencing your order number #169630, so that we can review your case once more and work with you to find a suitable resolution for you.
Kind regards
Pauline from Metallbude
WORST RETURN POLICY
WORST RETURN POLICY ! On April 29th, I sent an email requesting to return a product, and I only received the return label sticker on May 18th: which makes no sense whatsoever. To make matters worse, I then realized that no collection point accepts my package because they don’t use those types of label stickers, and I am being asked to pay out of pocket. I am still waiting for your feedback.
I don’t care if you are unable to handle a single shipment. GIVE ME MY MONEY BACK !
29 April 2026
Reply from Metallbude SK GmbH
we are very sorry to hear about your experience and completely understand your frustration.
Unfortunately, we are unable to identify your case based on your review alone. Please send us your full name and order number so that we can look into this matter immediately and find a solution for you as quickly as possible.
We sincerely apologize for the inconvenience caused and would like the opportunity to resolve this for you.
Kind regards
Pauline from Metallbude
Major logistical and operational issues
I have placed an order on 18.02.2026 and as of today, 10.04.2026, have not received my order. Even though the customer service experience has been OK they pushed out the delivery date multiple times and unfortunately were not pro active about informing me about any delays. For the price of the products you expect a different logistical and operational set up …
10 April 2026
Unprompted review
Reply from Metallbude SK GmbH
Hello,
We are very sorry that you had to wait so long for your order and were given several false promises. We understand that this does not meet your expectations.
In your case, we unfortunately found ourselves in an exceptional situation: unexpectedly high demand led to significant delays in our processes.
We are currently working hard to improve our logistics and operational processes to ensure that this does not happen again in future.
Thank you nonetheless for your honest feedback and also for your kind words about our customer service.
Best regards,
The Metallbude Team
Reply from Metallbude SK GmbH
thank you so much 😊
We’re so happy you love it!
Wishing you lots of joy with your purchase
Best regards
Pauline from Metallbude
I did not receive my complete order
I did not receive my complete order. I have tried to reach out on multiple channels and I have received no response.
4 March 2026
Reply from Metallbude SK GmbH
Thank you for your feedback. We’re very sorry for the delay and understand your frustration. We’ve already reached out regarding the status of your order and are actively looking into it to resolve the issue as quickly as possible.
We appreciate your patience and will keep you updated.
Best regards
Pauline from Metallbude
I didn't receive my order
25 February 2026
Reply from Metallbude SK GmbH
Thank you for your feedback.
Your order is already on its way and currently in transit. Due to the international shipment, the delivery time can be slightly longer in some cases.
You will receive your order shortly. If you have any further questions in the meantime, please feel free to contact our customer support directly, we will be happy to assist you.
Best regards
Pauline from Metallbude
Fully satisfied, I recommend it.
I did not know the Metallbude brand or their website, so I admit that I did some research before deciding to buy one of their products. The purchasing process was simple, although I would have appreciated better photos and a better English translation. The shipping updates were timely and detailed, and I can't complain about the shipping times, which were reasonable considering the destination (southern Italy). The product is as I imagined it, perfect for my needs. Efficient service, I never needed to contact customer service directly.
17 February 2026
Reply from Metallbude SK GmbH
Dear Sacha,
We are very sorry that your order has not yet been delivered and that you are experiencing this delay.
For shipments to Switzerland, delivery times can unfortunately be extended due to customs processing and cross-border logistics. While we rely on the carrier’s information, such delays are of course not in line with our expectations for a smooth delivery process.
We kindly ask you to contact us directly with your order number so we can check the current status of your shipment and assist you further. We will gladly support you until the matter is fully resolved.
Thank you for your patience.
Best regards
Pauline from Metallbude
Easy to order
Easy to order, only a pity that everything arrived in separate packages. Not very eco friendly
15 January 2026
Very very long for delivery
Very very long for delivery ! I've ordered on the 1st of December and still haven't received the products !
12 February 2026
Reply from Metallbude SK GmbH
Hey,
We sincerely apologize for the long delivery time and the inconvenience this has caused. Unfortunately, there has been an issue with the shipping provider, and we are currently waiting for further feedback from them.
Please rest assured that we are actively monitoring your case and will inform you immediately as soon as we receive new information. Thank you for your patience and understanding.
Best regards
Pauline from Metallbude
Great quality
Great quality. Always very happy with their products. Ordered allready four items. All very nice. Good protection for the transport. Don’t hesitate if you want something beautiful that will last.
28 January 2026
From online order
From online order, to altering it (my mistake) and then delivery, it was all a very efficient and pleasant experience. Thanks, Toni
6 February 2026
The cabinet that I ordered was badly…
The cabinet that I ordered was badly damaged when I got it. I suspect that it was put in the box already damaged, since the box was fine.
So I am very disappointed, especially since the cabinet was quite expensive. I haven’t heard from Metallbude yet how they are going to solve it.
I contacted Metallbude already twice, but no reaction so far. Interesting as they reacted to my review within 24 hours.
11 February 2026
Reply from Metallbude SK GmbH
Hello,
thank you for your feedback.
We’re very sorry to hear that your cabinet arrived damaged – we completely understand how disappointing this is. That’s certainly not the experience we want for our customers.
Please contact us directly with your order number
so we can look into your case immediately and find a solution that works for you.
We appreciate your patience and the chance to make this right.
Best regards,
Your team Metallbude
Order not received in full. Dishonest three for two offer - only received two.
Order not received in full.
Communication very poor.
Three for two offer.
Ordered and paid for three shelves and three rails. Received three shelves but only two rails.
Waiting for reply to my last email with details of tracking number for third item which I have not received. Company say item sent but no tracking number forwarded to me
Still not received the last item. Received three tracking numbers for the products received but still no tracking number to say last item has been dispatched. Really poor customer service. I have sent them photos of the items received with the tracking numbers on the boxes but they still haven’t acknowledged that there is one item missing.
13 February 2026
AVOID!
They claim to deliver in 5-8 days yet the reality is completely different. Never got any proof of my order being shipped or the actual product. Customer service is just awful, currently waiting for PayPal to step up and refund me
6 February 2026
Absolutely delighted with my purchase
Absolutely delighted with my purchase. Arrived quickly in strong package. I don’t recall being as impressed with an online purchase as far as I remember. It’s beautiful, strong and just as described. Well done boys!
9 February 2026
Unprompted review
Great products and an efficient…
Great products and an efficient delivery process thanks
4 February 2026
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