Manutan Nederland Reviews 

3,540
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I would like to express my recognition for the amazing service Mrs. Betty Rietveld provided me, even though I am located in Belgium and had not yet received an answer from your Belgian colleagues. She... See more

Company replied

Rated 5 out of 5 stars

Quick delivery, Products as described in the catalogue.

Company replied

Rated 1 out of 5 stars

Asking for a quote does NOT equal automatic order creation with GLS already on the way. This has created multiple issues within my company, even though the email I sent SPECIFICALLY only asks for a qu... See more

Company replied

Company details

  1. Business-to-Business service
  2. Distribution Service
  3. Equipment supplier
  4. Industrial equipment supplier
  5. Office equipment supplier
  6. Wholesaler

Written by the company

Manutan is in Nederland en België de bekendste leverancier van artikelen voor kantoor, magazijn, werkplaats en buitenterrein. Onderdeel van de internationale Manutan Group.


Contact info

4.1

Great

TrustScore 4 out of 5

4k reviews

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Asks customers to review

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4.1

All reviews

(3,540)

216 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick delivery

Quick delivery, Products as described in the catalogue.

15 July 2026
Manutan Nederland logo

Reply from Manutan Nederland

Dear Marcel,

Thank you for your positive review and the 5-star rating! We're delighted to hear that your order was delivered quickly and that the products matched the catalogue description. We appreciate your feedback and look forward to serving you again in the future.

Kind regards,
Sandra
Manutan

Rated 5 out of 5 stars
Manutan Nederland logo

Reply from Manutan Nederland

Dear C. Ypsilanti,
Thank you for your 5- star review. We're delighted to hear that you were pleased with our quick delivery and service. Thank you for taking the time to share your experience. We truly appreciate your feedback and look forward to serving you again soon.

Kind regards
Sandra
Manutan

Rated 4 out of 5 stars

Next day delivery took 2 days

Next day delivery took 2 days. For the rest ok

26 April 2026
Manutan Nederland logo

Reply from Manutan Nederland

Dear H. Wolthuis,

Thank you for your review. We’re sorry to hear that the next day delivery took a bit longer than expected and didn’t fully meet your expectations. We appreciate you sharing this feedback, as it helps us improve our service. We’re glad to hear that everything else was satisfactory and hope to serve you again in the future.

Kind regards,
Sandra
Manutan

Rated 5 out of 5 stars

great service

7 March 2026
Manutan Nederland logo

Reply from Manutan Nederland

Dear Osita,

Proud to see you gave our service 5-stars!
Thank you very much for sharing your experience.

Kind regards,
Daan

Rated 1 out of 5 stars

Product arrived damaged

Product arrived damaged and customer services have ignored my last two emails about it.

25 January 2026
Manutan Nederland logo

Reply from Manutan Nederland

Response regarding our email correspondence
Dear Rachel,

We have sent an email with the solution to the email address we have on file.
Could you please respond to the message sent from customercare@manutan.nl?
They would be happy to assist you further.

Kind regards,
Sandra
Manutan

Response regarding your review
Dear Rachel,

Thank you very much for your review. I’m sorry to hear that the product was delivered damaged. I will make sure that one of my colleagues from Customer Care contacts you as soon as possible so we can resolve this in the best possible way.

Kind regards,
Sandra
Manutan

Rated 2 out of 5 stars

RfQ instructions are not followed…

RfQ instructions are not followed carefully. The initial delivery created issues and the second delivery will seem to have the same problem. Feedback already provided in writing.

16 August 2025
Manutan Nederland logo

Reply from Manutan Nederland

Dear mister Kucuksahin,

Thank you for your review.
I completely understand the negative feeling you got from this experience. This is not the way of working you can expect from us.

To make sure the delivery will go as planned from now on, my colleague will contact you today and align on all the delivery details.
My apologies this was not done properly on the first delivery.

Kind regards,
Daan
Manutan

Rated 5 out of 5 stars

Excellent

Top! Quick delivery, nice work!!!!

18 December 2024
Manutan Nederland logo

Reply from Manutan Nederland

Dear MeKong Toko,

What a positive and beautiful review! How nice that you want to share it with us and also give it 5 stars. We can only be very proud of this.

Thank you and hope to see you again next time.

With warm regards,
Sandra
Marketing Operations Manutan

Rated 1 out of 5 stars

Delivery times were incorrect and…

Delivery times were incorrect and customer service provided wrong information about delivery couple of times. The email stated the rack will arrive in 96h but it never arrived.

13 November 2024
Manutan Nederland logo

Reply from Manutan Nederland

Dear Ema,

First of all, thank you very much for posting the review. Apologies for the inconvenience caused. How annoying that the product did not arrive within the expected delivery time and the information was not correct. This can obviously not be the intention or service you can expect from Manutan. I will ensure that contact is made very quickly so that it can still be concluded as positively as possible.

Kind regards,

Sandra, Marketing Operations

Rated 3 out of 5 stars

At least this web site should be in…

At least this web site should be in English to achieve a new start :)

3 July 2024
Manutan Nederland logo

Reply from Manutan Nederland

Dear S. Gonzales,

Thank you for your review. I agree with you that it would be a nice feature to easily change the language of our webpage. In the past this was possible, unfortunately this tool is not supported at the moment.

We're looking to a new solution for this problem so we can help all out international customers like before. In the meanwhile you can always contact us, me and my colleagues are always happy to help if you can't find certain products or information online.

Kind regards,
Daan
Manutan

Rated 1 out of 5 stars

Asking for a quote does NOT equal…

Asking for a quote does NOT equal automatic order creation with GLS already on the way. This has created multiple issues within my company, even though the email I sent SPECIFICALLY only asks for a quotation.

10 June 2024
Manutan Nederland logo

Reply from Manutan Nederland

Dear Mr. Z. Kustár,

Thank you very much for posting the review. This is obviously not the intention. Apologies for the inconvenience. I will immediately find out where it went wrong and contact you.

Kind regards,
Sandra
Manutan

Rated 4 out of 5 stars
Manutan Nederland logo

Reply from Manutan Nederland

Dear O. Jebali,

Thank you for the nice words, this is something that makes us really proud! Everyday we work hard to guarantee a quick delivery and good service, thank you for the confirmation!

Kind regards,
Daan

Rated 5 out of 5 stars

Great service from Betty…

I would like to express my recognition for the amazing service Mrs. Betty Rietveld provided me, even though I am located in Belgium and had not yet received an answer from your Belgian colleagues. She made sure to provide me with the options I requested and with great costumer service / attention in a short delay. It is, for sure, a great asset on your team. Thank you so much Betty.

4 November 2021
Unprompted review
Manutan Nederland logo

Reply from Manutan Nederland

Dear Tássia Coelho,

Thank you very much for your positive words, we are more than happy with this beautiful review.
And I will certainly make sure that Betty wil get this compliment, because
we all know she deserves it!
Thank you very much.

Kind regards,
Daan
Manutan

Rated 5 out of 5 stars

Great delivery

4 March 2020
Unprompted review
Manutan Nederland logo

Reply from Manutan Nederland

Dear mevrouw C,

How nice to hear the delivery went great.
And the five starts are always more then welcome!
You made our day, thank you very much.

Greetings,
Daan
Customer Care Manutan

Rated 4 out of 5 stars

top shop!!

breed assortiment! top shop

16 September 2019
Unprompted review
Manutan Nederland logo

Reply from Manutan Nederland

Goedemiddag!

Onwijs bedankt voor deze TOP reactie! Hier zijn wij altijd heel erg blij mee.
Mocht er iets verbeterd kunnen worden, dan horen wij dit ook graag.

Met hartelijke groet,
Laura
Customer Care Manutan

Rated 4 out of 5 stars

good delivery service

13 November 2018
Unprompted review
Manutan Nederland logo

Reply from Manutan Nederland

Dear Mr Rafiu,

Thank you for your positive review! We are delighted to hear that you are pleased with our service and we look forward to assisting you again in the near future.

Kind regards,
Fleur, Manutan Webcare

Rated 5 out of 5 stars

Accurate en snelle levering

15 March 2018
Unprompted review
Manutan Nederland logo

Reply from Manutan Nederland

Beste meneer de Bruijn,

Hartelijk dank voor uw positieve feedback. We vinden het erg fijn om te horen dat u tevreden bent met onze levering. We zijn u graag van dienst. Veel plezier met uw bestelling!

Met vriendelijke groet,
Gigi, Manutan Webcare

Rated 2 out of 5 stars

delivery

can not keep the appointed/pramissed delivery time at all.
track & trace doesn't not show any track & trace information

5 March 2018
Unprompted review
Manutan Nederland logo

Reply from Manutan Nederland

Dear Ms. Kim,

We regret to hear your delivery time did not meet your expectations. We would be happy to look into this. We kindly advise you to contact our Customer Care department. Our Customer Care department is available on weekdays from 8:30 until 17:00 h. via 030-229 61 11. Thank you for your understanding and we will await your response.


Kind regards,
Floortje, Manutan Webcare

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