Banner for Malongo

Malongo Reviews 

6,611
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have been a customer for a coupe of years with a monthly standing order. I receive my order faithfully every month. The quality is first class and their machines are very competitively priced.

Rated 5 out of 5 stars

We just received our 3-monthly order of 36 cans of La Tierra. Consistently excellent coffee that makes for a great start to the day. Perfectly roasted to be smooth, full-bodied with a hint of acidity... See more

Rated 5 out of 5 stars

The delivery is A1.What I would like is a sampler of one of your different coffees to try as I feell rather stuck having the same every month.

Rated 5 out of 5 stars

Le retour au grain de café moulu à la maison avec un moulin à main, l'utilisation d'une french press procurent des sensations douces, avec le côté slow food et un dosage adapté aux moments de la journ... See more

Company details

  1. Cafe
  2. Coffee machine supplier
  3. Coffee shop
  4. Coffee store
  5. Coffee vending machine

About Malongo

Written by the company

Fondé à Nice en 1934, Malongo est aujourd’hui le leader des cafés bio et équitables; torréfiés à l’ancienne, selon une méthode traditionnelle respectueuse des arômes. Engagé pour la qualité, l’éthique et l’innovation, notre entreprise soutient le développement des coopératives et mène des projets participant à l’amélioration des conditions de vie des communautés paysannes aux quatre coins du monde. Pour limiter notre impact, Malongo conditionne son café en grains, café en dosettes, café moulu dans des emballages préservant à la fois le produit et l’environnement. Pour contribuer à une démarche éthique sur l'ensemble de la filière, nous avons développé notre gamme de machines à café EOH fabriquées en France, dans nos ateliers. La qualité de la plantation à la tasse !

Notre engagement

Written by the company

Votre avis compte beaucoup pour nous
Depuis toujours, nous nous engageons à offrir à chacun de nos clients une expérience empreinte de respect, de bienveillance et de courtoisie. Situées en France, nos équipes du Service Client vous apportent une solution et des informations complémentaires sur nos produits.

Garantie de livraison

Livraison gratuite à partir de 50€ d'achat avec expédition en 24/72 heures

Profitez d'une livraison offerte et express dès la validation de votre commande, pour savourer vos produits Malongo sans attendre.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(6,611)

3,950 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

No Ethiopian cafe available

No Ethiopian cafe available, and no Sulawesi beans either. Had to substitute Kenya beans inferior to Ethiopian. Laos beans ok and environmentally laudable but not as rich

23 January 2026
Malongo logo

Reply from Malongo

Hello, thank you for your feedback.
We understand your disappointment regarding the unavailability of the Ethiopian and Sulawesi coffees. Some origins can be temporarily out of stock depending on harvest cycles and supply conditions.

We also note your comparison with the Kenya and Laos beans. Each origin has its own aromatic profile — Ethiopian coffees are often more floral and complex, while Kenya can be brighter and more structured, and Laos typically offers a rounder, milder cup.

Your remarks are valuable and have been shared with our team. Thank you for your continued interest in our coffees. Best regards, Malongo Teams

Rated 5 out of 5 stars

Le goût authentique

Le retour au grain de café moulu à la maison avec un moulin à main, l'utilisation d'une french press procurent des sensations douces, avec le côté slow food et un dosage adapté aux moments de la journée.

8 December 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look