MakeMyHouseGreen Reviews 

792
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge, professionalism, and helpfulness, making interactions pleasant and informative. Many people highlight the excellent communication throughout the process, noting clear advice and prompt responses. The service is frequently described as professional, smooth, and efficient, ensuring a positive overall journey. People appreciate thorough consultations and the absence of pushy sales tactics, enabling informed decisions. They are also very satisfied with product quality and system performance, noting installations work well and provide desired benefits, with the company effectively managing external complexities like planning issues.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their knowledge, professionalism,... See more

Service

Reviewers mention positive feedback about service, with many customers expressing satisfaction with the... See more

Customer service

Customers had positive experiences with customer service, highlighting exemplary communication and prompt... See more

Product

People report positive experiences with product, often praising the design and installation of solar panels... See more

User experience

Clients share positive opinions on user experience, highlighting the company's user-friendly approach and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have been very impressed with MMHG from the moment we enquired about Solar panels. There was no hard sell, just an explanation of how the process works and how it would benefit us. Communication ha... See more

Company replied

Rated 5 out of 5 stars

Very happy so far. All the team we have dealt with have been very helpful, no hard sell, clear communication every step of the way. Already notice daily consumption charges down with all the sunny d... See more

Company replied

Rated 5 out of 5 stars

From first contact through to final installation we have been well looked after. Timely, prompt and careful installation, from delivery to scaffolding. We are very pleased with the results. The only d... See more

Company replied

Rated 5 out of 5 stars

Very pleased with MakeMyHouseGreen. Great from design through to install. Good comms from them throughout to check how it was all going. Install was over 2 days with different installers on each day b... See more

Company replied


Company details

  1. #14 of 53 best companies in Solar Energy Company
  2. #13 of 47 best companies in Solar energy equipment supplier

About MakeMyHouseGreen

Written by the company

🌟 What We Do

Making it simple to work out the best solutions for you. We use data analytics to determine what's right for your needs without the sales pitch – just clear, accurate information, including costs and carbon impact, so you can make the most informed decision.


📊 How Data Powers Your Choices

Our data-driven approach ensures that you understand every option available, helping you feel confident in your choice based on real, unbiased insights.


🤝 Support That Lasts

We believe in providing the information you need, without any unnecessary complexity. Plus, we offer ongoing support through our aftercare services, ensuring your system operates at peak efficiency over time. This means you can rely on it to deliver the performance and long-term benefits you expect, with help on hand should you need it. Our goal is to ensure your investment continues to meet your expectations and contributes positively to your home and the environment.



🤝 Truly Tailored and transparent

We're committed to working out the perfect solution for your unique home and situation, even if that means telling you not to buy at all



🤝 Recommended by trusted partners

We're proud to be partnered with the nation's favourite high street brands like Nationwide and Santander as well as many local councils



🤝 Kit and care that lasts the distance

We know this is a long term investment, so we only install high quality products. And our expert support won't wear out either.



📷 Our Work in Pictures

Image Description 1 Image Description 2

Contact info

4.8

Excellent

TrustScore 5 out of 5

792 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(792)

156 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bobbie was most helpful and honest

Bobbie was most helpful and honest. His advice confirmed my thoughts that at my age and in my situation there is no point in replacing my existing panels. Regrettably this means i will not be doing business with you but I would highly recommend your company for their honest assistance.

22 July 2026
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Reply from MakeMyHouseGreen

Thank you so much for your kind and honest review. We are really pleased that Bobbie was able to provide helpful and honest advice, even though it meant that solar wasn't the right option for you at this time. We always believe in giving customers the advice that's right for their individual circumstances, so it's lovely to hear that this came across. Thank you also for your recommendation, it really means a lot to us. We wish you all the very best. MMHG

Rated 5 out of 5 stars

Good

Nice person, easy conversation, efficient. All was well explained.

20 July 2026
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Reply from MakeMyHouseGreen

Thank you for your lovely review! We're so pleased to hear that you found us friendly and easy to talk to, and that everything was explained clearly. It's great to know you were happy with the efficient service! MMHG

Rated 5 out of 5 stars

We have been very impressed with MMHG…

We have been very impressed with MMHG from the moment we enquired about Solar panels. There was no hard sell, just an explanation of how the process works and how it would benefit us. Communication has been exemplary throughout and any questions we have had have been addressed promptly. The electricians who installed were knowledgeable, skilled and friendly. We cannot recommend highly enough.

17 July 2026
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Reply from MakeMyHouseGreen

Thank you so much for your wonderful review. We are delighted to hear that you've had such a positive experience from your initial enquiry right through to the installation. It's great to know you appreciated our no-pressure approach, clear communication, and the professionalism of our electricians. We always aim to make the whole process as straightforward and informative as possible, so your feedback means a great deal to the entire team. Thank you again for taking the time to share your experience and for your recommendation. We truly appreciate your support and hope you enjoy the benefits of your new solar system for many years to come. MMHG

Rated 5 out of 5 stars

Informative and open about relative…

Informative and open about relative benefits. No hard selling.

13 July 2026
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Reply from MakeMyHouseGreen

Thank you for your wonderful review! We're delighted to hear that you found our advice informative and appreciated our honest, no-pressure approach. We believe it's important that our customers have all the information they need to make the right decision for them. Thank you for your recommendation, and please don't hesitate to get in touch if we can help with anything else. MMHG

Rated 5 out of 5 stars

Very helpful and insightful service

Very helpful and insightful service - recommended

14 July 2026
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Reply from MakeMyHouseGreen

Thank you for your kind review! We're so pleased to hear you found our service helpful and insightful. It was a pleasure assisting you, and we really appreciate your recommendation. If we can help with anything in the future, please don't hesitate to get in touch. MMHG

Rated 5 out of 5 stars

I wish we had gone with you

I wish we had gone with you. We made the big mistake of going with E.ON Next and are now regretting that decision.

29 April 2026
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Reply from MakeMyHouseGreen

Thank you for your comment. We're sorry to hear that your experience hasn't been what you hoped for. If there's ever anything we can help you with or if you'd like to discuss your options in the future, we'd be more than happy to assist. We wish you all the best with your solar journey. MMHG

Rated 4 out of 5 stars

This is a user friendly company

This is a user friendly company, who do their best to provide what they contract for, and indeed add value by spending time explaining and setting up the solar system to deliver an optimised outcome.
There were national problems with battery supply on this occasion and the customer support was good.
However, there were two things that could have been handled better in my opinion, firstly the delivery had to be arranged before the install, and required the customer to be at home for half a day, but the delivery company did not arrive and there was no notification about the problem during the allotted half day. This could and should be remedied with a system that forces the delivery company to provide updates. The instal was the next working day and delivery was rearranged so that the equipment was delivered in time for the installation. The second issue is merely a niggle, a standard letter is sent out before the installation suggesting that it contains important information about the installation, but in fact is a thinly veiled message about paying on time or no completion paperwork will be issued, I believe that such emails should only be sent after a customer has failed to pay. So just a little issue but put yourselves in the customer’s shoes guys it just sends the wrong message.

9 July 2026
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Reply from MakeMyHouseGreen

Thank you for taking the time to leave such a detailed review and for your kind comments about our team and the support you received throughout your installation. We're delighted to hear that you found the explanations and system setup helpful. We are sorry for the inconvenience caused by the delivery issue. While we work closely with our delivery partners, we appreciate how frustrating it is when updates aren't provided as expected, and we will continue to feed this back to help improve the customer experience. We're also sorry that our pre-installation email gave the wrong impression. The information regarding final payment and completion paperwork is standard practice across the industry, as certain documentation can only be issued once the installation has been completed and the account has been settled. The intention is simply to make customers aware of the process in advance, rather than to suggest that payment won't be made. We do, however, appreciate your feedback and understand how the wording could be perceived, so we'll take your comments on board as we continue to review our communications. Thank you again for your constructive feedback and for choosing us. We hope you enjoy the benefits of your new system for many years to come. MMHG

Rated 5 out of 5 stars

Excellent advice and clear information

They provide an excellent one to one advice service that is very thorough. Leonie took the time to understand my situation and the various considerations that would affect making a decision on installing solar panels. She provided clear and detailed options and costings. I felt really well informed and would very much recommend this company to anyone thinking about going down this route and looking for a reputable installer.

8 July 2026
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Reply from MakeMyHouseGreen

Thank you so much for your thoughtful review. We're delighted to hear that Leonie took the time to fully understand your circumstances and provided clear, detailed advice tailored to your needs. We believe that every customer deserves the information and support to make a confident, informed decision, so it's wonderful to know you felt well looked after throughout the process. Your recommendation means a great deal to us, and we truly appreciate you choosing us to help with your solar journey. MMHG

Rated 5 out of 5 stars
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Reply from MakeMyHouseGreen

Thank you so much for your kind review! We're delighted to hear that you found our advice helpful and appreciated the expertise of our team. Providing clear, knowledgeable guidance and excellent service is always our goal, so it's wonderful to know we met your expectations. We truly value your feedback and look forward to helping you again in the future. MMHG

Rated 5 out of 5 stars

Hats off to the team

Very helpful dealing with Cotswold roof tiles. Managed the installation with care and consideration despite the extreme heat and awkward roof.

6 July 2026
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Reply from MakeMyHouseGreen

Thank you for your kind feedback. We're delighted to hear the team handled your Cotswold roof tile installation with such care and consideration, especially given the extreme heat and the challenging roof. We'll be sure to pass your comments on to the installers - they will really appreciate it. Thank you for choosing us! MMHG

Rated 5 out of 5 stars

Clear fair information across the whole…

Clear fair information across the whole market

3 July 2026
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Reply from MakeMyHouseGreen

Thank you for your wonderful feedback. We're delighted to hear that you found the information we provided to be clear, fair and representative of the whole market. Our aim is to help customers make informed decisions by offering honest, impartial advice that's tailored to their needs, so it's great to know that this came across during your experience. Thank you again for taking the time to leave us a review, and we wish you all the best with your renewable energy journey. MMHG

Rated 5 out of 5 stars

Solar panels fitted, no stress.

I decided to have solar panels fitted and MakeMyHouseGreen had been recommended by my local council. Once I had made contact the process was explained and the pricing and the options were clearly outlined. Face to face meetings and the survey were done via Zoom and contact with Rosie, who coordinated everything was via Whatsapp. Owen did the virtual survey and the installation. The work was done efficiently and extremely tidily. I have been very happy with the service and efficiency of this company.

17 June 2026
Unprompted review
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Reply from MakeMyHouseGreen

Thank you so much for your fantastic review. We are delighted to hear that your experience with MakeMyHouseGreen has been such a positive one from start to finish. It's great to know that the process was clearly explained, with the options and pricing presented in a way that helped you make an informed decision. We'll be sure to pass your kind comments on to Rosie and Owen. Rosie will be pleased to hear that her communication and coordination made the process straightforward, and Owen will be delighted that his survey and installation work met your expectations. We always strive to carry out installations efficiently, professionally and with as little disruption as possible, so it's wonderful to hear that you were impressed with how tidy the work was. Thank you for choosing MakeMyHouseGreen, and for taking the time to share your experience. We hope you enjoy the benefits of your new solar system for many years to come. MMHG

Rated 5 out of 5 stars

Alex is very open and honest

Alex is very open and honest. He explains everything in an informal manner. No pressure, just re-assurance.

26 June 2026
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Reply from MakeMyHouseGreen

Thank you so much for your kind review.

We are delighted to hear that Alex provided you with clear, open and honest advice. We believe that choosing solar should never feel like a pressured decision, so it is wonderful to know that you found the consultation reassuring, informative and easy to understand.

Helping customers feel confident and informed is at the heart of what we do, and we are pleased that Alex delivered the experience we strive to provide.

Thank you for taking the time to share your feedback and for choosing MakeMyHouseGreen.

Rated 5 out of 5 stars

Good

Hi Leonie

Thanks for explaining the benefits of Solar panels so clearly and carefully.

Having thought about it over the weekend we have decided not to proceed at the moment. What we thought we wanted is rather more expensive than we realised.

However should we change our minds we will get back to you.

We have scored you highly on Trust Pilot

Thanks

John & Cramel

18 June 2026
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Reply from MakeMyHouseGreen

Thank you for taking the time to leave feedback on Trustpilot. I'm delighted to hear that you found our discussions clear and helpful, and I completely understand your decision to hold off for now. Solar is a significant investment, and it's important that you proceed only when the time and solution feel right for you. We really appreciate your kind comments and are grateful that you took the time to leave us a review. I did notice that Trustpilot currently shows a one-star rating, which seems at odds with your lovely feedback and mention of having scored us highly. I just wondered whether this might have been an accidental selection when submitting the review.

Of course, there's absolutely no pressure, but if it was an error and you intended to leave a higher rating, you may be able to amend it directly through Trustpilot. Thank you again for your time and for considering MakeMyHouseGreen. Should you decide to revisit solar in the future, we'd be delighted to help. MMHG

Rated 5 out of 5 stars

MMHG WERE THE ONLY ONES PREPARED TO GO THE DISTANCE

We were after an installer for our 11th floor apartment. Most companies didn't bother even replying and those that did advised they couldn't do it.

MMHG made the effort - first contact to installation sign off was about 10-months. Planning work was time consuming but, importantly, thorough - it had to be due to structural consideration, wind, snow load etc.. Administration after planning was automated for some key stages but wasn't suited to the timetable we were working to. This was mildly annoying but not significant. Similarly, a few people were involved in managing the installation process and a few crossed wires occurred but, again, nothing significant.

The installation would have been flawless if the local scaffolders hadn't let us down. Nevertheless, the team of 5-installers were very professional, friendly and managed the on-site installation extremely well.
Electrical and fire safety issues, very important in an apartment building, were understood, planned and managed extremely well. Similarly our flat roof waterproof membrane meant that standard fixings couldn't be used for the solar panels so the system provided was specifically designed and installed to avoid this. The extra weight this necessitated (slabs to hold the panels down) was carefully calculated to ensure the structure of the apartment was not compromised. Working practices on the roof were designed such that heavy loads were spread out before being used.

Sign off, the important documentation necessary to obtain payment for exporting to the grid, was a little longer than necessary due to a misunderstanding on the final bill payment (which wasn't presented until I asked what was happening several times).

Therefore, there were hiccups along the way (not unusual in any project) but the customer service support was responsive and open to dealing with our concerns / issues at all time.

As above, the installation, arguably the most important part as it provides the panels and battery etc. was almost flawless.

Hence, all in all a 5 star service.

15 June 2026
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Reply from MakeMyHouseGreen

Thank you for taking the time to leave such a detailed and thoughtful review. Projects such as yours are amongst the most technically challenging we undertake, and we're delighted that you recognised the care and attention that went into the planning and installation process. From the structural assessments and bespoke mounting solution to the electrical and fire safety considerations, our teams worked hard to ensure that every aspect of the system was designed and installed to the highest standards. We appreciate your patience throughout the journey and your understanding that, as with many complex projects, there were a few hiccups along the way. Thank you for acknowledging the responsiveness of our customer service team and the professionalism of the installation crew, who will be especially pleased to hear your comments.

We are particularly proud that we were able to deliver a solution for your 11th-floor apartment when many others were unable to help, and we're delighted that the quality of the finished installation met your expectations. Thank you again for placing your trust in MakeMyHouseGreen and for awarding us 5 stars. We wish you many years of enjoying the benefits of your solar and battery system.

Rated 5 out of 5 stars

Bobbie was very helpful in explaining…

Bobbie was very helpful in explaining the technical options available to us, professional and very knowledgeable.

19 June 2026
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Reply from MakeMyHouseGreen

Thank you for your kind feedback. We're delighted to hear that Bobbie was able to clearly explain the technical options available and that you found the experience both professional and informative. We pride ourselves on providing knowledgeable, impartial advice to help customers make the right decision for their home, so it's wonderful to hear that this came across during your consultation.
Thank you again for taking the time to share your experience, and we look forward to supporting you on your renewable energy journey. MMHG

Rated 5 out of 5 stars

Excellent advice

Excellent advice, pace through the meeting and relaxed but professional approach. Lots of options. Very reassuring. Thank you Alex

16 June 2026
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Reply from MakeMyHouseGreen

Thank you so much for your kind feedback. We're delighted to hear that you found the meeting informative, reassuring and conducted at a comfortable pace. We believe it's important to provide a relaxed yet professional experience and to ensure that all available options are clearly explained so that you can make the right decision for your home. Thank you again for taking the time to share your experience. We really appreciate your support and look forward to helping you on your renewable energy journey. MMHG

Rated 5 out of 5 stars

An absolutely simple and easy install

An absolutely simple and easy install. The two guys were fabulous. Smart, chatty, helpful, tidy and very good. Well recommended.

16 June 2026
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Reply from MakeMyHouseGreen

Thank you so much for your kind words and recommendation. We are delighted to hear that you found the installation process simple and straightforward. It's especially great to hear such positive feedback about the installation team. We pride ourselves on delivering a professional service, and we're pleased that their friendliness, helpfulness and attention to detail made such a positive impression. We'll be sure to pass your comments on to them – they'll be thrilled to hear them. Thank you again for choosing MakeMyHouseGreen, and we hope you enjoy the benefits of your new system for many years to come.

Rated 5 out of 5 stars

Solar + Battery install with MakeMyHouseGreen

Very pleased with MakeMyHouseGreen. Great from design through to install. Good comms from them throughout to check how it was all going. Install was over 2 days with different installers on each day but they were great, super hard working, willing to answer all questions. Scaffolders were good too.

4 June 2026
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Reply from MakeMyHouseGreen

Thank you for your fantastic feedback. We're delighted to hear that you had such a positive experience from the initial design stage right through to installation. It's great to know that our team kept you informed throughout the process and that both installation teams took the time to answer your questions and deliver a high standard of work. We'll also be sure to pass your kind comments on to the scaffolders. Thank you for choosing MakeMyHouseGreen. We really appreciate your support and hope you enjoy the benefits of your new system for many years to come.

Rated 5 out of 5 stars

Great service

Great service. One of those companies that still provides glimmers of positive hope for clients with subject matter expertise, honest advice, great customer service, regular communication and a spotless installation.

12 May 2026
Unprompted review
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Reply from MakeMyHouseGreen

Thank you for your fantastic feedback. We are truly grateful for your kind words. It is wonderful to hear that our expertise, honest advice, customer service and communication stood out throughout your experience. We believe that helping customers make informed decisions, without pressure, is just as important as delivering a high quality installation, so it is especially rewarding to hear that reflected in your comments. We are delighted that you were pleased with the installation and the overall service we provided. Thank you for choosing MakeMyHouseGreen and for taking the time to share your experience.

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