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Moebel1.ch Reviews 

1,429
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

The price was affordable. We are very happy with the quality, the delivery and also the ordering process. I would definitely recommend Moebel1.ch . Great value for money!

Company replied

Rated 5 out of 5 stars

Excellent customer service with Anja. Super quality and nice prices. Top delivery with 2 guys from Macedonia. Well done.

Company replied

Rated 5 out of 5 stars

We ordered the sofa Beckley 188 (Eden 10), color orange. It's exactly what we wanted, especially the color, which reflects the pictures on the website. The sofa is rigid but very comfortable and eas... See more

Company replied

Rated 1 out of 5 stars

Moebel1.ch gets it's supplies from Rapili furniture manufacture. Rapili has problems because it is very difficult to provide products without some missing parts when hundreds of pieces are necessar... See more

Company replied

Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Children's Furniture Shop
  4. Garden Furniture Shop
  5. Kitchen Furniture Shop

Written by the company

Bestellen Sie Ihre Möbel ganz einfach online bei Moebel1.ch Wir sind ein vertrauenswürdiger Online-Shop mit einer grossen Auswahl an Möbeln für jeden Raum in Ihrem Zuhause. Von klassischen bis hin zu modernen Stilen haben wir Optionen für jeden Raum - egal, ob Sie ein bequemes Sofa, einen praktischen Schreibtisch oder eine Flurgarderobe suchen. Geniessen Sie eine schnelle Lieferung, einen aufmerksamen Kundenservice und ein reibungsloses Einkaufserlebnis. Finden Sie alles, was Sie für Ihr Traumhaus brauchen, bei Moebel1.ch

Kostenlose Lieferung und Hochtragen

Kostenloser Versand und Hochtragen in der Schweiz

Wir bieten kostenlose Lieferung mit dem Hochtragen in der ganzen Schweiz (an Orte, die ein Lieferwagen erreichen kann).

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.5

All reviews

(1,429)

691 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Alles tip top!

2 September 2026
Moebel1.ch logo

Reply from Moebel1.ch

Guten Tag Nadia,

Vielen Dank für Ihre tolle Bewertung!

Es freut uns sehr, dass alles zu Ihrer Zufriedenheit verlaufen ist.

Wir wünschen Ihnen viel Freude mit Ihren neuen Möbeln und freuen uns, Sie bald wieder bei uns begrüssen zu dürfen!

Mit freundlichen Grüßen
Ihr Moebel1.ch-Team

Rated 5 out of 5 stars

Excellent customer service with Anja

Excellent customer service with Anja. Super quality and nice prices. Top delivery with 2 guys from Macedonia. Well done.

1 September 2026
Moebel1.ch logo

Reply from Moebel1.ch

Hi Sasa,

Thank you very much for your wonderful feedback!

We’re delighted to hear that you were happy with our customer service, the quality and prices of our furniture, and the delivery experience.

We truly appreciate your kind words and hope you enjoy your new furniture. We look forward to welcoming you again in the future!

Best regards,
Your Moebel1.ch Team

Rated 5 out of 5 stars

Very good quality

Very good quality, delivery and delivery. Will come back again for some other articles.

30 August 2026
Moebel1.ch logo

Reply from Moebel1.ch

Hi Jao,

Thank you very much for your wonderful feedback!

We’re delighted to hear that you are happy with the quality of our furniture and the delivery service.

We look forward to welcoming you back for your next purchase!

Best regards,
Your Moebel1.ch Team

Rated 5 out of 5 stars

😃 customer service!

Great customer service!

26 August 2026
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Reply from Moebel1.ch

Hi Ted,

Thank you very much for your positive feedback!

We are delighted to hear that you had a great experience with our customer service.

We truly appreciate your support and hope to welcome you again soon!

Best regards,
Your Moebel1.ch Team

Rated 5 out of 5 stars

The price was affordable

The price was affordable. We are very happy with the quality, the delivery and also the ordering process. I would definitely recommend Moebel1.ch . Great value for money!

26 August 2026
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Reply from Moebel1.ch

Hi Odette,

Thank you very much for your wonderful feedback and recommendation!

We are delighted to hear that you are happy with the quality of your furniture, the delivery, and the ordering process.

We are especially pleased that you found our products to offer great value for money. We hope you enjoy your new furniture and look forward to welcoming you again!

Best regards,
Your Moebel1.ch Team

Rated 1 out of 5 stars

Moebel1.ch gets it's supplies from…

Moebel1.ch gets it's supplies from Rapili furniture manufacture. Rapili has problems because it is very difficult to provide products without some missing parts when hundreds of pieces are necessary to assemble a product. So, that's one problem. Another problem is that the assembly instructions are often incorrect. Good luck trying to adjust the springs that raise the bed to the upright position. The wall bed is just a disaster. You're lucky if it doesn't fall on you during assembly. I don't believe the good reviews on this site for Moebel1.ch. I believe they are not legitimate.

Moebel1.ch can't deliver missing parts from Rapili as well as Amazon or Galaxus.ch who use fast shipping methods. Galaxus.ch can deliver your missing parts in 7 days. While Moebel1 delivers missing parts in four weeks because they only have one delivery truck with two delivery men who don't even know how to use GPS navigation and they refuse to use Swiss Post, DPD Fedex, etc.
I know because three times I was a victim of Moebel1's catastrophic inadequacy. When I received the parts, 4 weeks later, that were missing with the original order – it was also missing a part. Unbelievable!

26 August 2026
Unprompted review
Moebel1.ch logo

Reply from Moebel1.ch

Hi Basil,

Thank you for taking the time to share your detailed feedback.

We are very sorry to hear that your experience with the product, assembly instructions, and delivery of the missing parts did not meet your expectations.

We understand how frustrating it is to receive furniture with missing parts and then have to wait for replacements. Replacement parts need to be obtained from the manufacturer, which unfortunately can result in longer delivery times. Nevertheless, we understand that this does not make the waiting time any less inconvenient for you.

We also take your concerns regarding the assembly instructions and the safety of the wall bed very seriously and will forward this feedback to the responsible department.

Regarding your comments about our reviews, we would like to assure you that we do not create or manipulate customer reviews. We welcome both positive and critical feedback, as it helps us identify areas where improvements are needed.

We sincerely apologize for the inconvenience you experienced and appreciate your feedback.

Kind regards,
Your Moebel1.ch Team

Rated 5 out of 5 stars

Top Service :

Top Service :
Delivery service
Quality
Order

24 August 2026
Moebel1.ch logo

Reply from Moebel1.ch

Guten Tag Paulo,

Vielen Dank für Ihr tolles Feedback!

Es freut uns sehr, dass Sie mit unserem Service, der Lieferung, der Qualität und dem gesamten Bestellprozess zufrieden sind.

Wir wünschen Ihnen viel Freude mit Ihren neuen Möbeln!

Freundliche Grüße
Ihr Moebel1.ch-Team

Rated 5 out of 5 stars

Quality in relation to price it is…

Quality in relation to price it is great. The delivery was scheduled without delay... The delivery service is fast and effective. I am generally very happy with my purchase.

16 August 2026
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Reply from Moebel1.ch

Hello Joana,

Thank you for your feedback. Offering good value for money is a top priority for us, so we greatly appreciate your satisfaction.

We are also very happy, that your delivery was scheduled without any delays.

We hope you enjoy your new furniture!

Kind regards,
Your Moebel1.ch Team

Rated 5 out of 5 stars

Great value for money

Great value for items fairly priced

12 August 2026
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Reply from Moebel1.ch

Hello Roberta,

Thank you for your feedback. Offering good value for money is a top priority for us, so we greatly appreciate your satisfaction.

Kind regards,
Your Moebel1.ch Team

Rated 5 out of 5 stars

A perfect example of how to use the…

A perfect example of how to use the best site mobel real quick and easy and right combination of order a great piece and have a great delivery

12 August 2026
Moebel1.ch logo

Reply from Moebel1.ch

Good afternoon,

Thank you for your review. We are pleased that you like your new furniture and that you had a positive experience regarding both the delivery and the efficiency of the service.

Kind regards
Your Moebel1.ch - Team

Rated 3 out of 5 stars

Best Quity furniture but Assembly process can improce

I liked the quality of the bed delivered. On time delivery. But we had to wait for 3 weeks before we could get it assembled. We called the customer care. They helped to schedule the assembly but kept getting postponed. The website needs to have assembly option that schedules an appointments for assembly too for better service. It was not a great experience

9 August 2026
Moebel1.ch logo

Reply from Moebel1.ch

Hello,

Thank you for taking the time to share your feedback.

We’re very pleased to hear that you are happy with the quality of your bed and that the delivery was on time. At the same time, we sincerely apologize for the long wait and repeated postponements regarding the assembly service. We understand how frustrating this must have been.

We also appreciate your suggestion about integrating assembly appointment scheduling directly into our website. Feedback like yours helps us identify where we can improve our service and provide a smoother experience in the future.

Thank you for your patience and understanding.

Best regards,
Your Möbel1.ch Team

Rated 5 out of 5 stars

Great delivery service and product

Great delivery service, easy to build product and exactly what I needed

9 August 2026
Moebel1.ch logo

Reply from Moebel1.ch

Hello,

Thank you very much for your positive review!

We’re very happy to hear that you were satisfied with the delivery service, found the product easy to assemble, and that it was exactly what you needed.

We hope you enjoy your new furniture and look forward to welcoming you back in the future!

Best regards,
Your Möbel1.ch Team

Rated 5 out of 5 stars

Top trop bien

Top nice i like it

6 August 2026
Moebel1.ch logo

Reply from Moebel1.ch

Hi Zabi,

Thank you so much for your positive feedback!

We’re delighted to hear that you’re happy with your experience. We hope you enjoy your purchase and look forward to welcoming you again soon!

Kind regards
Your Moebel1.ch-Team

Rated 5 out of 5 stars

Fast

I recommend with confidence.

5 August 2026
Moebel1.ch logo

Reply from Moebel1.ch

Hi,

Thank you very much for your recommendation!

We truly appreciate your trust and are delighted to hear that you had a positive experience with us. We look forward to serving you again in the future!

Kind regards
You Moebel1.ch-Team

Rated 5 out of 5 stars

Delivery service

Alles war perfekt.

2 August 2026
Moebel1.ch logo

Reply from Moebel1.ch

Guten Tag,

danke für Ihre 5 Sterne, Ihre Zufriedenheite bedeutet uns sehr viel.

Haben Sie einen schönen Tag!

Mit freundlichen Grüßen
Ihr Moebel1.ch-Team

Rated 5 out of 5 stars

Great selection of furniture and great…

Great selection of furniture and great quality!

2 August 2026
Moebel1.ch logo

Reply from Moebel1.ch

Hello Dominique,

Thank you very much for your wonderful feedback!

We are delighted to hear that you are happy with both our wide selection of furniture and the quality of our products. Your kind words mean a lot to our team and motivate us to continue providing the best possible shopping experience.

We hope you enjoy your new furniture for many years to come and look forward to welcoming you back to Moebel1.ch in the future.

Kind regards,
Your Moebel1.ch Team

Rated 5 out of 5 stars

Great delivery time & service

Great delivery time & service. They bought it up to my house

29 July 2026
Moebel1.ch logo

Reply from Moebel1.ch

Hello Emmy,

Thank you very much for your wonderful feedback!

We're delighted to hear that you were happy with both the delivery time and our service. It's great to know that our delivery team carried the furniture into your home and that everything met your expectations.

We hope you enjoy your new furniture and look forward to serving you again in the future!

Kind regards,
Your Moebel1.ch Team

Rated 5 out of 5 stars

great sevice

great sevice , great support thank you

16 July 2026
Moebel1.ch logo

Reply from Moebel1.ch

Hi Valerie,

Thank you very much for your kind words!

We're delighted to hear that you were happy with our service and support.

We truly appreciate your feedback and look forward to assisting you again in the future.

Kind regards
Your Moebel1.ch-Team

Rated 5 out of 5 stars
Moebel1.ch logo

Reply from Moebel1.ch

Hi Maria,

Thank you so much for your kind words!

We're delighted to hear that you're happy with both your furniture and the service you received.

We truly appreciate your feedback and hope you enjoy your purchase for many years to come. If you ever need anything, we're always here to help!

Kind regards
Your Moebel1.ch-Team

Rated 5 out of 5 stars

Alles tiptop!

15 July 2026
Moebel1.ch logo

Reply from Moebel1.ch

Guten Tag Jacqueline,

Vielen Dank für Ihr positives Feedback!

Es freut uns sehr, dass alles tipptopp war.

Wir wünschen Ihnen viel Freude mit Ihrem Kauf und stehen Ihnen bei Fragen jederzeit gerne zur Verfügung.

Mit freundlichen Grüßen
Ihr Moebel1.ch-Team

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