Lunovastore 

WHAT A SCAM THE HAVE GOING ON!

I placed and received my first purchase and as soon as I got it, I cancelled the subscription. Well, low and behold I get emails a few weeks later that my next shipment would be sent out. I informed them that I did not want another shipment and that I had cancelled it already but they still sent it out and are trying to charge me. I requested a return label but they say that can't accept returns and offered me a 40% discount on the shipment. I told them that I didn't want a DISCOUNT on something that I did not order. I'm in the process now of disputing it with my credit card.

Never received the merchandise, 4 chairs, that I paid for. This company is a scam. Don't purchase from them.

I'm currently in the process of trying to return a very bad product, e.g I purchased (leather sandals), they are not leather or even anything like leather, my daughter has since seen them on another site for less than half what I paid! And I'm having a nightmare trying to get then to agree a return, instead they keep offering me alternatives which I've insisted I do not want!

Advise to others. I strongly would not recommend buying anything off this site!!

Ordered the fun carts for my grandkids on 13 March 2026. Have send emails requiring about delivery. No response. Will now ask my bank to reverse the transaction. Hopefully they will do it. Please do not order from them.

Two weeks ago, I ordered a cat tree that seemed perfect. One week went by, and still no delivery. I sent an email with no response. I sent another today, hoping to get one, but somehow know after all the reviews I probably will not. I'm going to my bank to retrieve my funds. Beware about Lunovastore, "NO BANG FOR YOUR BUCK"

total scam - what they show on both instagram and website is nothing like i received. instagram said they were closing down and had a sale - complete nonsense.
they keep advertising.
i received the order and have thrown away the clothes. Was so disappointed'
wouldn't be seen dead wearing them. shocking cheap fabrics and terrible fit.
the images they advertising show stunning outfits - but don't be fooled.
i was fooled because on instagram it showed
LUNOVA - CAPE TOWN, with a picture of 2 ladies and a story about how after so many years they were closing down and having a sale.
because of the name they using i automatically assumed that it was Cape Town based - only to find out 3 weeks later that goods were coming from China. everything about this company is deceiving.
don't waste your money - they don't deserve it.
i spent R4500 which was a total waste

I did not receive my order and now No response. They said it was delivered to a community mailbox ! I don’t have this, Inhave a private box end of my driveway. No response!!
Scam company ! Do not place order!

Scammer, failed to send my order - AVOID

Ordered a pair of jeans on 25/1/2024 - they came on 9/2/24 - too big - Contacted the dept on 12/2/24 to get details about returning and getting a refund and again on 26/2/2024 and still waiting for an email on how to return the jeans. Do not order anything from this website, its a big con and I have lost £50....

I’ve ordered two pairs of jeans the first time I ordered I received the jeans the quality is good and looks exactly as desplayed although it did take a while to come however the second pair I order has not come yet I contacted support I did get a response saying they could refund or get me a new pair of jeans as the one i order was apparently out of stock I haven’t heard back from them since, I don’t think they’re scammers just a small company being overwhelmed. The jeans are really nice but you are taking a risk buying them.

I ordered some jeans for my son for Christmas that he saw on the website and liked. Unfortunately, we got them after Christmas and when they arrived they were too big, and cheap looking. The material is also thin. I have contacted them to ask for a refund, as per their refund policy, but I have had 1 response, asking for reason for return. Since then (3rd of Jan, I haven't heard from them, even though I have emailed and message their website page numerous times. Don't buy from this website!!.

Claims to have sent my item via EVRI but I haven't received tracking from them. I've emailed 3 times to tell them I've not received my item only to be ignored. I'm now trying to get a refund via the bank.