The COMPANY reacted very quickly. My command has been sent The day after my order and received one day later. Everything was ok. Before that I had a conversation by email with The commercial servi... See more
Company replied
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Good price for the product they offer. Friendly service, pans arrived on time and so far (I have used them 4 or 5 times), I have had a good experience with them. Material seems very resistant. Edamel... See more
Company replied
Ho comprato una lastra in ghisa per caminetto decorata….stupenda….ha abbellito tanto il caminetto…azienda professionale e consegna nei tempi previsti…complimenti
Company replied
Easy order and payment, quick shipping and article as described. What more can you ask for? Friendly customer service, and that is also part of the deal!
Company details
Written by the company
Lunaway produce articoli in ghisa per il camino,le stufe ed i barbeque . Tra i prodotti principali troviamo lastre,frontoni, basi e griglie in ghisa per il revestimento del camino e delle stufe, accessori come i brucialegna e gli alari per abbellire il focolare. Inoltre produce una vasta linea di piastre ,pentole e padelle in ghisa smaltata per la cottura.
Contact info
Viale Giulio Cesare 71, 00192, Roma, Italy
- 07611870772
- info@lunaway.it
- lunaway.it
4.9
Excellent
169 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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Easy to order… reliable delivery fast…
Easy to order… reliable delivery fast and in good coordination
3 August 2026
Reply from Lunaway
Thank you for your review and for choosing Lunaway! We truly appreciate your trust and hope to welcome you back again soon.
Kind regards,
Lunaway Team
A uniquely caring and thoughtful team!
I had an amazing experience buying from the wood stove arm of this company! After a difficult experience buying through an intermediary I went directly to Fundicio and had a human centric customer experience that proved to me that great companies and great people still exist!
1 February 2026
Unprompted review
Reply from Lunaway
Thank you very much for your thoughtful review and for sharing your experience.
Your kind words about our approach mean a great deal to us and encourage us to continue focusing on attentive, human-centered service.
The Lunaway Team
Received the product in two days
Received the product in two days, perfectly packaged, the pan inside is the same as the description.
16 April 2026
Reply from Lunaway
Thank you very much for your kind feedback.
We truly value your trust and your time in sharing your experience.
The Lunaway Team
Very efficient
Very good contact by mail when you have a specific size
Short delivery
25 February 2026
Reply from Lunaway
Thank you very much for your feedback.
It’s always a pleasure to assist with specific requests, and we’re happy everything met your expectations.
The Lunaway Team
acceptable price and fast delivery
2 February 2026
Reply from Lunaway
Thank you for your review. We're pleased to hear that you found our prices fair and that your order was delivered quickly. We truly appreciate your feedback and look forward to serving you again in the future.
The Lunaway Team
Great tracking and delivery. Product is conform.
I enjoyed the overall ordering process and was delivered even earlier than planned.
24 November 2025
Reply from Lunaway
Thank you for your trust and the 5-star rating. It's a real pleasure to work with clients like you!
Excellent service and products
Fabio was excellent and helped me purchase a truly beautiful wood burner. Amazing communication and seamless buying process. Thank you.
17 November 2025
Unprompted review
Reply from Lunaway
It was a pleasure helping you choose the best product for your needs. We are very happy that you are satisfied with the product you received!
Kind regards,
Lunaway Team
Reply from Lunaway
Thank you for your feedback! We’re delighted that you are happy with the quality and recommend our products. We hope to see you again soon on our website.
Reply from Lunaway
Grazie per il tuo feedback! Speriamo di rivederti presto sul nostro sito
Reply from Lunaway
Grazie mille per la recensione! Siamo felici che tutto sia stato perfetto e che il prodotto sia stato all’altezza delle aspettative. 🔥
Reply from Lunaway
Grazie mille Giuseppe! Siamo felici che sia rimasto soddisfatto. Ti aspettiamo sul nostro sito per il prossimo acquisto!
Easy order and good article
Easy order and payment, quick shipping and article as described. What more can you ask for? Friendly customer service, and that is also part of the deal!
31 January 2025
Unprompted review
The COMPANY reacted very quickly
The COMPANY reacted very quickly. My command has been sent The day after my order and received one day later.
Everything was ok.
Before that I had a conversation by email with The commercial service. Il was very reactive as well and in French. Congratulations for The 5stars service.
13 January 2025
Reply from Lunaway
Thank you so much for your kind feedback!
We’re delighted to hear that you had such a positive experience with our service. We’re also pleased that our commercial team could assist you promptly. Your satisfaction is our greatest reward!
Looking forward to serving you again in the future.
Best regards,
Lunaway Team
Efficient service and quick delivery
Efficient service and quick delivery. Haven't been able to try my product, but very confident it will be of good quality.
30 December 2024
Reply from Lunaway
Thank you for your kind review!
We're delighted to hear that you were pleased with our service and delivery. We’re confident you’ll be just as satisfied with the quality of your product once you get a chance to try it. If you have any questions or need support, please don’t hesitate to reach out. Enjoy your purchase, and we hope to hear from you again soon!
Reply from Lunaway
Thank you for leaving your review! We are happy that you are satisfied, we look forward to seeing you soon on our site. Greetings from the Lunaway team
Reply from Lunaway
Thank you for your feedback! We are pleased that you enjoyed our products and service. We look forward to serving you again soon! Greetings from the Lunaway team
Quick delivery.
Quick delivery.
Product looks good but much smaller than it looks on the website.
22 July 2024
Reply from Lunaway
Dear Monica, thank you for your purchase and your review. We always try to provide the most accurate pictures and descriptions possible, but we will certainly take your feedback as an opportunity to improve the product presentation on our online shop. We hope to see you soon on our website. Best regards from the Lunaway Team.
Reply from Lunaway
Thank you for your feedback, we hope to see you soon on our site. Best regards from the Lunaway team
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