I rarely provide a review but this company deserves it. First off, the app is great and have easy to use features. Customer service is incredibly prompt. While the move started with some unforeseen de... See more
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Review summary
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Will was extremely attentive with the unloading of my PODS container. He was able to quickly unload and impressively load my truck in such a way that every item appeared stable and secure. His effienc... See more
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LUGG TEAM featuring John & Shareem Were phenomenal! They arrived on time to both the pick up store and the drop off destination They were polite, courteous, efficient , careful and knowledgeable... See more
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Lugg communicated efficiently through the app. I like the real time tracking. the movers arrived as agreed and took special care to properly wrap the furniture and upon delivery put it into place.... See more
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Company details
- Removals company
- Delivery Service
- Home Furniture Shop
- Removals Service
- Storage facility
- Transportation service
About Lugg On-Demand Movers
Written by the company
Get a Truck and Movers on Your Schedule!
For over 10 years, we’ve been the go-to on-demand moving and furniture delivery service, completing over 1 million 5-star moves.
Fast, Reliable On-Demand Moving & Delivery
Whether you’re moving to a new apartment, clearing out your storage unit, buying a dresser on Facebook Marketplace, or just need help getting your new sofa home from the store, Lugg is just a tap away. Our professional movers arrive at your door in 30 minutes or less.
Why Choose Lugg?
- Same-day & flexible scheduling – choose your time, 7 days a week
- Track your movers in real-time - just like Uber, track your stuff from pickup to drop off.
- Trucks for every move – from pickups to box trucks
- Fully insured for peace of mind
- Official delivery partner for Living Spaces, HomeGoods, Crate & Barrel, and more
Moving & Delivery Services
Lugg covers everything from home and office moves to furniture delivery, junk removal, and more:
- Apartment, home and residential moves
- Storage, college, and office moves
- Facebook Marketplace & Craigslist delivery
- Store and furniture delivery
- Appliance delivery
- Donation pickups
- Junk removal
- Labor-only services
Book Your Move with Lugg Today!
Lugg is designed to make your moving experience smooth, fast, and hassle-free. Visit lugg.com/estimate or download the Lugg app to get an estimate and schedule your move today!
Contact info
United States
- support@lugg.com
- lugg.com
Get a truck and movers
4.8
Excellent
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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The movers John and Neptali
3 September 2026
Reply from Lugg On-Demand Movers
Hi Cathy! Sounds like Lugg movers John and Neptali took great care of you. Thanks so much for the five stars, and we're here whenever the next move comes around!
An excellent experience!
It was very easy to set up the appointment. Communication was excellent, the delivery was on time, totally professional and friendly. Thank you so much!
31 August 2026
Reply from Lugg On-Demand Movers
Hi Alyse! So glad the appointment was easy to set up and the communication was clear from start to finish, and that your Lugg movers arrived on time and made it a professional, friendly experience. Thanks so much for choosing Lugg, we'd love to help again anytime.
Reply from Lugg On-Demand Movers
So glad the Lugg movers made your move easy and got a few laughs in along the way! Thanks for the great review, and we hope to help you out again in the future.
The movers were fast, friendly and strong
The movers were fast, friendly and strong. They did a great job moving a large couch down a narrow hallway and around the corner to the family room.
17 August 2026
Reply from Lugg On-Demand Movers
Hi Sabrina! Getting a large couch down a narrow hallway and around a corner is no easy task, so we're glad the Lugg movers handled it so smoothly. Thanks for choosing Lugg, we're here anytime you need us!
I would give Lugg zero stars if I…
I would give Lugg zero stars if I could. I booked them for a move to arrive between 11am and 12:00pm. The arrival time was moving all over the place but never within the allotted time. It would bounce between 12:45pm and 2:00pm arrival which was a problem for me. As I told Lugg customer service, I need to be out of my current apartment by noon. Ultimately I received an arrival time close to 1:00pm (two hours outside the window) and I asked if they could wait to deliver my things to the new apartment by 30min because I had a conference call. The answer - they canceled on me! What a horrible experience in every aspect - excuse after excuse and ultimately they left me high and dry costing me hundreds of dollars due to my not vacating my apartment when I was supposed to. Goodbye LUGG - never again.
1 September 2026
Unprompted review
Reply from Lugg On-Demand Movers
Hi Doug, thank you for your review. We are sorry to hear that we were running late to your Lugg and that we could not get you rescheduled to a later time window. We see our support team has added Lugg credit to your account, and we do hope you'll allow us the opportunity to provide you with a better experience in the future.
Lugg is the perfect solution for moving large items
This was my first time using Lugg and I found the website easy to navigate in order to hire two Luggers and a truck for my preferred timeslot. The notifications of arrival time were helpful and the Luggers were friendly and helpful in moving my piece from one location to another. I definitely recommend.
24 August 2026
Reply from Lugg On-Demand Movers
Thanks for the recommendation, Zach! Great to hear that booking your timeslot and the arrival notifications made things easy, and that your Lugg movers were friendly and helpful with the big piece. We look forward to Lugging for you again soon!
Great help and completed very…
Great help and completed very efficiently! Easy Breezy!!
21 August 2026
Reply from Lugg On-Demand Movers
So glad to hear it was easy breezy! Our Lugg movers love hearing they got everything done quickly and efficiently. We look forward to Lugging for you again soon!
Professional and got the job done!
21 August 2026
Reply from Lugg On-Demand Movers
Thanks so much for the kind words! Great to hear our Lugg movers showed up professional and got everything handled. We're here anytime you need us!
Everything was great
Everything was great. They did an excellent job, were very professional, and very friendly. If I have a need for Lugg services again, I would want them to be the team to help me.
24 August 2026
Reply from Lugg On-Demand Movers
Wonderful to hear everything went so well! Our Lugg movers take real pride in doing an excellent job and being friendly while they're at it. We'd love to help again anytime.
Reply from Lugg On-Demand Movers
So glad to hear your Lugg movers were prompt and worked hard for you! Thanks for taking a moment to share this, and we look forward to helping with your next move.
Reply from Lugg On-Demand Movers
Thanks, Cecilia! Keeping Lugg quick, easy, and efficient is exactly what we aim for, so it's great to hear that came through. We'd love to help again anytime.
Three pieces of furniture were damaged
Three pieces of furniture were damaged. I’m going to be filling a claim. Please call to discuss.
24 August 2026
Reply from Lugg On-Demand Movers
Hi there, thank you for your review! We are sorry to hear that three of your items were damaged during your Lugg. Please email us at support@lugg.com, and the team will be happy to start a damage claim for you. We look forward to making things right!
The service was amazing and the movers…
The service was amazing and the movers were fantastic! On time, friendly, efficient!
24 August 2026
Reply from Lugg On-Demand Movers
Hi Adam! So glad the Lugg movers showed up on time and kept everything friendly and efficient. Thanks for the kind words, and we look forward to Lugging for you again soon!
Reply from Lugg On-Demand Movers
So glad to hear your items were packed up and handled with care! That kind of attention is exactly what our Lugg movers aim for. Thanks for choosing Lugg, and we hope to help you out again in the future.
My lugg transaction was flawless
My lugg transaction was flawless! Will definitely be using again!
24 August 2026
Reply from Lugg On-Demand Movers
Thanks, Alexandra! Flawless is exactly what we're going for at Lugg, so this is great to hear. We look forward to Lugging for you again soon!
Quick and easy!!
24 August 2026
Reply from Lugg On-Demand Movers
Quick and easy is exactly the goal! Appreciate you choosing Lugg, and we'd love to help again anytime.
Andre and Richard were wonderful people…
Andre and Richard were wonderful people to work with. They were punctual, polite, and respectful. It was a hot day and they moved my mother from a 4 th floor apartment. It was a very physical job but they got the job done well. They made 4 stops on this move and they worked well with me as a team effort.
24 August 2026
Reply from Lugg On-Demand Movers
Hi Karen! Huge credit to Lugg movers Andre and Richard for powering through a hot day, four flights of stairs, and four stops for your mother's move. Thank you for sharing this, and we look forward to helping with your next move!
staff great
23 August 2026
Reply from Lugg On-Demand Movers
So glad to hear our Lugg movers took great care of you! Thanks for the five stars, and we look forward to helping with your next move.
Prompt efficient service
Prompt efficient service. But, when driving between locations, the driver drove very slowly (~10 mph below the speed limit) resulting in addition time cost
23 August 2026
Reply from Lugg On-Demand Movers
Hi Barry, thanks for your review! We're sorry to hear that the drive from pickup to drop-off took longer than anticipated. However, I did want to clarify that travel time is not included in the labor time. Any extra time your Lugger took getting from pickup to drop-off would not have had any impact on your final total. That said, we'd be happy to look into things further and answer any additional questions you might have if you'd kindly email support@lugg.com. We hope to hear from you soon!
Moving on Demand!
Wow! The guys showed up within two hours and moved a heavy table from one apartment to another. Great work
23 August 2026
Reply from Lugg On-Demand Movers
Hi Mary! Nothing beats getting a heavy table handled on short notice, and our Lugg movers were glad to jump on it. Thanks for the kind words, and we'd love to help again anytime.
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