Luggage eStore Reviews 

10
TrustScore 4.5 out of 5

4.3

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Company details

  1. Bags and luggage shop
  2. Bag shop
  3. Luggage Shop

Written by the company

At Luggage eStore, we are a proud UK-based online luggage retailer committed to providing travellers with high-quality, durable luggage designed to stand the test of time. We understand that your luggage isn’t just a bag — it’s your trusted travel companion, protecting your belongings through every adventure, business trip, or family holiday. Our carefully selected range features only premium brands and products that combine style, practicality, and resilience. We believe in offering luggage that not only looks great but is built with robust materials and smart features to ensure it lasts trip after trip. Customer satisfaction is at the heart of everything we do. That’s why we offer fast and reliable delivery exclusively across the UK, so you can receive your travel essentials promptly, no matter where you are. We know how important it is to get your luggage quickly, especially when preparing for a trip, and our streamlined delivery process reflects this priority. Shopping with Luggage eStore means you’ll benefit from a seamless online experience backed by a dedicated customer support team ready to assist you at every step — from choosing the right product to after-sales care. We also offer clear, fair return policies and are committed to making sure every purchase meets your expectations. Whether you’re a frequent flyer, a weekend getaway enthusiast, or planning a once-in-a-lifetime trip, our mission is to equip you with luggage that you can rely on. We invite you to explore our collection and experience the perfect blend of quality, service, and speed. At Luggage eStore, we don’t just sell luggage — we provide peace of mind for every journey.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

10 reviews

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4.3

All reviews

(10)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Found a suitcase I really wanted but my…

Found a suitcase I really wanted but my usual supplier didn’t have the size I wanted. So happy I found Luggage estore online and my suitcase was actually cheaper with them!! I ordered it!! Postage and delivery was fairly quick, slight issue with Evri as package was too big for original courier so had be transferred over to another which caused a slight delay but I wasn’t in any hurry to receive it so didn’t mind.
Great company to deal with and would use again happily.

17 August 2026
Rated 5 out of 5 stars

Delighted to find the suitcase I wanted

Seen a suitcase online, unsual colour combo and decided I needed to have it, my usual supplier didn't have it so searched for it online in the hope someone had it and found it on luggage estore! Ordered it at a great price and received it yesterday, quick dispatch. Love it and it's perfect for my holiday! Thank you!

21 August 2026
Unprompted review
Rated 5 out of 5 stars

Great service

I recently purchased luggage from Luggage eStore and I am extremely pleased with both the product and the service received. The delivery was exceptionally fast, the item arrived very well packaged in its original carton box and the overall presentation reflected great professionalism and care. The quality of the luggage exceeded my expectations which shows the company takes pride in both its products and customer service. I also appreciated the courteous and personal communication from their support team, which made the entire purchasing experience even more positive. I would happily recommend Luggage eStore to anyone looking for quality luggage and reliable service and I will certainly purchase from them again in the future.

20 May 2026
Rated 5 out of 5 stars

Update: Excellent Customer service

Updated from the previous issue below. Customer service was quick to reply and resolve the faulty cases, excellent service, will definitely use again and recommend to others.
Of the 3 cases we bought in a set, only one of the locks works correctly. One is temperamental and the other only worked once and now can't get it to lock at all. I didn't check the locks when I first received them so left it too late to return for a replacement.

19 September 2025
Luggage eStore logo

Reply from Luggage eStore

Hi Mr Allen,

We’re really sorry to hear that two of the locks on your suitcase set aren’t working properly. At Luggage eStore, we want every customer to have products they love and can rely on.

We’ve sent you an email with the next steps to get this sorted. Please check your inbox, and we’ll make sure you have a suitcase set that works perfectly for you.

The Luggage eStore Support Team

Rated 5 out of 5 stars

Bought this for my husband as a travel…

Bought this for my husband as a travel backpack for our holiday - he absolutely loved it and now uses is every day! Great quality backpack - very sturdy with cleverly designed pockets. It was a perfect size for Ryanair’s small backpack. Customer service was also excellent as I had a few queries regarding size and delivery time before purchasing. Very fast delivery within 2 days! Would highly recommend this backpack and will definitely be shopping with Luggage eStore again!

21 June 2025

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