LaptopParts.ca Reviews 

183
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for being exactly as described, genuine, and of high quality, often resolving their computer issues effectively and making their devices like new. Many people appreciate the fast and efficient delivery service, with items often arriving sooner than anticipated and consistently well-packaged, ensuring they are in excellent condition upon arrival. The ordering process is generally found to be easy and friendly, contributing to a smooth and positive overall experience for consumers. However, some customers also noted that delivery could sometimes take longer than expected, with a few expressing a desire for registered delivery with tracking.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the authenticity, high quality, and... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising quick shipping and efficient... See more

Quality

Reviewers mention positive feedback about quality, consistently receiving authentic and high-quality parts... See more

Order

Customers had positive experiences with order, praising the easy and friendly ordering process, prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Website was easy to navigate, compatible models for the parts were clearly listed. Product arrived in the expected time frame and were well packaged. The email (automatic or not) from the owner th... See more

Rated 5 out of 5 stars

The screen and battery I needed were easy to find and identify on the website during my search. The processing was within a day and I was given confirmation of a delivery and a tracking number promptl... See more

Rated 5 out of 5 stars

Order came quicker than expected. Got lots of updates on where it was. Very pleasant experience. Will use them again for any other computer needs.

Rated 5 out of 5 stars

I received the battery I ordered in a short amount of time and it arrived in excellent condition. I was also able to get a discount because I bought a battery from Laptopparts.ca before, and they send... See more


Company details

  1. Electronic parts supplier

Information provided by various external sources

LaptopParts.ca is the largest reseller of brand name replacement parts in Canada. We have the largest inventory in Canada of Laptop Parts available online.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

183 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(183)

66 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First time buyer.

First time buyer. Product was exactly as ordered and was delivered waaaaaaay earlier than expected. Easy, friendly order process.

28 July 2025
Unprompted review
Rated 1 out of 5 stars

Received a battery claimed to be OEM

Received a battery claimed to be OEM, the battery looks nothing like the original battery that was being replaced. NO matrix codes or serial numbers posted on the battery. Installed the battery and turned the laptop on to receive the same error that I had before the battery replacement " Battery Service Required"

Reached out to the service team about my concern and received one response on how I would like to proceed with replacement and then crickets after that. Multiple attempts to reach out and getting no correspondence.

26 June 2025
Unprompted review
Rated 4 out of 5 stars

I wasn't at home when package arrived

I wasn't at home when package arrived, so didn't receive it then. The note that courier left I read that he would be coming again next day. But he didn't come. I went to UPS store and learned there at I would need to call to request courier's return. That requirement wasn't included in the note; why?

10 July 2025
Unprompted review
Rated 5 out of 5 stars

The battery for my laptop was easily…

The battery for my laptop was easily found in the online store. It was a snap to order, and the part was shipped quickly. When I received the battery, it was packed well, and it worked great. I would recommend anyone looking for computer parts to check out LaptopParts.ca. It is also nice that it is a Canadian company 🇨🇦👍🏻.

25 June 2025
Unprompted review
Rated 1 out of 5 stars

We were sent the bad parts TWICE

We were sent the wrong parts TWICE. I had an electronics tech install the first screen and it was not functional. In hinds sight, I suspect we were not sent what we ordered. We reached out and the company sent a “replacement screen” which was an iPad 7 screen when we needed/ordered an iPad 9 screen. Third time is a charm and an iPad 9 screen has finally arrived, however I was not compensated for my time or ware and tear on my device after a failed installation.

30 June 2025
Unprompted review
Rated 5 out of 5 stars

Great experience!

Great experience. Shipped and received within two days.
I had questions on the colour that was in stock and they were extremely accommodating.
Purchased a Macbook screen and it was in perfect condition.
Will definitely be my go to

12 June 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look