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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, most reviewers were let down by their experience overall. Customers frequently reported unexpected charges and concerns regarding billing and notifications. Many people experienced continuous and unwanted monthly subscription charges despite claiming they never knowingly signed up for these ongoing services. Some people were dissatisfied with the core offering because the digital tool completely failed to locate any phones as initially promised. However, some customers also noted that trying to contact support, cancel the recurring charges, or unsubscribe from the platform was extremely difficult and virtually impossible.

What people talk about most

Payment

Customers had negative experiences with payment, expressing frustration over unexpected charges and recurring... See more

Subscription

Customers consistently note negative experiences with subscriptions, reporting that monthly payments are... See more

Website

Clients share negative opinions on the website, stating that it charges money improperly without a proper... See more

Price

Users describe negative interactions with price, highlighting unexpected high charges on their bank accounts... See more

Service

Reviewers highlight negative aspects of service, expressing deep dissatisfaction because the tool failed to... See more

Reviews shaping this summary

Rated 1 out of 5 stars

It didn’t help at all, and took some money on my card when it didn’t even help me when i needed to find my father’s phone, this sucks, give us our money back!!

Rated 1 out of 5 stars

Location-tool.com is a scam, it actually doesn't do anything. I entered the phone number including the country code of my lost/stolen phone, the location tool didn't find anything, it actually shows a... See more

Rated 1 out of 5 stars

Please avoid this company it's a complete scam service. I'd rate it zero starts if possible. Tried using the service to locate a phone 29 Nov 2025 (and like every other review it didn't work). In... See more

Rated 1 out of 5 stars

Disgusting, avoid this company. I wanted to find my phone via this website, but it didn't help me out at all. Since then, they have taken out 3 payments from my bank account unconsentually. £39.95 on... See more


Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

82 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.2

All reviews

(82)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No problem for highly profitable scam Loca Tool

Why the US law enforcement agencies did not close this company and arrest those operating it a long time ago? So many have reported, including me, this scam enterprise and nothing happened! Somebody operating it must be a well connected multimillionaire enjoying all the scam profits in peace while often a poor girl in my neighborhood is circled by 2 police cars and 6 policemen placing her against the wall while arresting her because allegedly stole a tiny lipstick ( maybe $1 value) from E86 St in a mega cosmetic store, Manhattan NY!! And this happens so often!

1 November 2026
Unprompted review
Rated 1 out of 5 stars

It didn’t help at all

It didn’t help at all, and took some money on my card when it didn’t even help me when i needed to find my father’s phone, this sucks, give us our money back!!

1 November 2026
Unprompted review
Rated 1 out of 5 stars

The site offers poor services

The site offers poor services, i can even say it is just there to chop our money yet the service is just pretence that they track phone numbers.
But it's a lie they don't.
When you subscribe for 24 hours, when it's done they take out uo49 dollars,
It's fraud

26 October 2026
Unprompted review
Rated 1 out of 5 stars

Bunch of scammers!!!

Bunch of scammers!!!! they steal your money from you're account without you realising. They say 1,25€ on the site but take 199€ from your card. Do not trust this site or give your accountnumber. This site needs to be taken down!!!!

23 October 2026
Unprompted review
Rated 1 out of 5 stars

Like all other reviews a huge scam

Like all other reviews a huge scam. £199 taken out of my account without authorisation. Fortunately I have raised a dispute with my bank. This should be banned from all Google searches for sure.

15 September 2026
Unprompted review
Rated 1 out of 5 stars

Fraud

Fraud
I have never signed up for a subscription. Nevertheless, €39.95 is deducted from my account every month.
As I saw, I am not the only one.

25 July 2026
Unprompted review
Rated 1 out of 5 stars

Scam.

Scam.
Keeps taking a payment every month. No actual service.

20 August 2026
Unprompted review
Rated 1 out of 5 stars

If I could do 0 stars I would

If I could do 0 stars I would. After paying 48p to locate a phone. ( which I don't even remember doing ) I have paid £39.95 a month for 9 months without even realising! Absolute scam do not sign up to anything from this company. And apparently I will not get a refund.

17 July 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE

DO NOT USE - using this just once sets you up for a £39 a month subscription. It doesn’t even locate the phone.

20 March 2026
Unprompted review
Rated 1 out of 5 stars

This company has taken £39.95 out of my…

This company has taken £39.95 out of my account without my authorisation saying I had a subscription I have checked on all my accounts and cannot find a subscription. I have emailed them several times but have had no reply.

14 June 2026
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam, and now taking out 10 dollars a month with no easy easy to stop other than soak to bank. Oh and the funds a phone service... Never worked total scammy bastads

6 June 2026
Unprompted review
Rated 1 out of 5 stars

A clever scam company

This is a scam company connected with “find my phone”on google. I found this company which said it was free. Then it asked for a small amount approx 48p which I tried to pay on my credit card. My bank queried this as a scam so I cancelled the payment which did not go through. My bank stopped my credit card and issued a new one which this company found and then took £39.99 as my subscription which I had never agreed. My bank is helping with this and hopefully will refund it. I contacted Loca Tool by email but they said I didn’t have an account so could not help. I had not signed up for an account but they managed to steal £39.99 somehow bypassing the bank’s security. Who do I report this scam to as many people will fall for it. Also why do google allow them to advertise.

3 May 2026
Unprompted review
Rated 1 out of 5 stars

I looked up one phone number beware scam !

I looked up one phone number which they couldn’t find not realising they also set up a subscription at £9.99 a month which unfortunately I didn’t notice until they opted the cost to £39.95 every 2 weeks total scam company who have defrauded me out of £109.87 for absolutely nothing l have now cancelled but also put a stop on my cards to ensure no further payments can be taken
Stay well clear a total scam company

18 May 2026
Unprompted review
Rated 1 out of 5 stars

I would give them zero stars

I would give them zero stars. Fraudulently stole money out of my wife's account snd we never even signed up for or used service ever. After repeatedly arguing with PayPal finally got my money refunded to me

8 May 2026
Unprompted review

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