Lobosjewelry Reviews 

322
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional quality of the jewelry, mentioning that the products look gorgeous and feel solid to wear. Shoppers often mention the friendly customer service, stating that staff members are always welcoming and ready to assist. However, some customers also noted that certain pieces broke after a few wears or suffered from unexpected sizing inconsistencies. A few consumers experienced frustrating delivery delays, while others felt disappointed when support teams failed to resolve their complaints properly. People mentioned that getting refunds or tracking packages could sometimes become a challenging process.

What people talk about most

Product

People report ambiguous experiences with product quality and sizing. Many customers praise the beautiful... See more

Quality

Customers had positive experiences with quality, highlighting that items look beautiful, feel solid, and... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with highly varied experiences across customers.... See more

Order

Clients share ambiguous opinions on order experiences, as feedback varies significantly among buyers. Some... See more

Customer service

Users describe ambiguous interactions with customer service, showing a split in satisfaction levels. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great quality and craftsmanship! Great packaging and very reasonably priced! Fast international shipping! Would be nice if earrings came in an earring case though.

Rated 4 out of 5 stars

Everything is good, the customer service and their products. The ONLY reason I've giving four stars and not five stars is becuase I'm not sure how long the product will last. If it does last a good wh... See more

Rated 4 out of 5 stars

I really Like the quality of the product and the quality of the packaging! Your Community Service is also Great in my Opinion! The shipping time is alright. Please please please make some new pendant... See more


Company details

  1. Jewellery shop
  2. E-commerce service
  3. Fashion accessories shop

Written by the company

At Lobosjewelry, we believe in the power of jewelry to connect people from different cultures. Our vision is to unite individuals who share a deep love for jewelry, celebrating artistry, craftsmanship, and beauty.


Contact info

3.9

Great

TrustScore 4 out of 5

322 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.9

All reviews

(322)

73 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love the juwelery

Love the juwelery! And the fact they send you an email wiht how to clean the it and when not to wear it to prevent damaging!

24 June 2026
Unprompted review
Rated 1 out of 5 stars

DONT BUY HERE! ITS A SCAM

I order here. They told me the shipping would take 3 days max. It took more than 2 weeks because they did not ship it. Then when I finally got my order 13 days after it broke already. I've worn the product maybe 5 times. I just had a work dinner. And suddenly my bracelet falls to the ground. I contacted them and asked for my money back as stated on the website. But then I am told that they can only provide a replacement. But this one will break again quickly too.

DO NOT BUY HERE!!!

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, because my earrings took 2 weeks to ship with me because the shipping company took so long and didn’t wanted to deliver it to my adress so, Lobos customer support took care of it for me, they contacted the shipping company reconfirmed my personal information in order for me to receive my earrings which I did!

6 June 2026
Unprompted review
Rated 5 out of 5 stars

Amazing quality

Overall amazing products with precise quality, the bracelet was perfect!. Great customer service, I had a couple questions and it was very easy to contact them, very quick replies also

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

I recieved a beautiful jewelry piece. Unfortunately due to circumstances the piece broke, i reached out to the customer service because of the lifetime guarantee. They responded very quick and were so helpful, i got send a new one!

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Top notch service

Fast delivery and the chains I ordered were beautiful but one chain was missing pieces and they handled everything perfectly. I will be shopping again with Lobos!!!!

15 April 2026
Unprompted review

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