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LMF Energy Services Reviews 

1,095
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 279 reviews, reviewers overwhelmingly had a very great experience with this company. Consumers frequently share that the professional staff and installation teams are exceptionally polite, highly efficient, and always take wonderful care of residential properties. Many individuals also deeply appreciate the helpful support and transparent communication provided by the dedicated team throughout the entire project process. However, some people mentioned experiencing frustrating communication barriers and sometimes annoying delays when trying to reach customer support departments by phone. A few reviewers additionally noted ongoing difficulties in getting prompt responses to specific queries or receiving proper official documentation shortly after tasks concluded.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that the team is consistently professional, friendly,... See more

Service

Users describe positive interactions with service, highlighting efficient installations and professional... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being helpful,... See more

Product

Clients share ambiguous opinions on product, with some consumers reporting fully functioning batteries and... See more

Customer communications

Customers had ambiguous experiences with contact, as opinions are heavily divided. On one hand, reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company is a breath of fresh air. The full experience of getting solar panels installed along with with instalation of heat pump and full new central heating system. All the trades were... See more

Company replied

Rated 5 out of 5 stars

Andy was really good at communicating when he’d be with us ( he travelled a long way) and keeping us updated. He arrived on time and was friendly and well informed. He worked efficiently around the ho... See more

Rated 5 out of 5 stars

Well, what can I say. So far I have been dealing with Danielle, and what a lovely, informative, understanding and professional person she is. Every conversation we have had about the process, she has... See more

Company replied

Rated 5 out of 5 stars

Had solar panels installed last week. 2 lads came, did a great job and had the panels up within a couple of hours. The electrician, Mike Gehu, worked non stop all day to ensure everything was comple... See more

Company replied


Company details

  1. Solar Energy Company
  2. Energy Equipment and Solutions
  3. Central Heating Service
  4. Insulation contractor

About LMF Energy Services

Written by the company

Established in 2016 LMF Energy Services is a Northwest based installer of Energy Efficient Measures. We cover the whole of the UK, are extremely passionate about what we do and love seeing the difference we are making , especially to customers who have previously been living in fuel poverty. We really do care about our customers and their wellbeing which drives us to ensure we are reaching out and helping as many people as possible by bringing their homes up to date and ensuring they are benefiting from the reduction in their energy bills. We are an award winning Solar installer specialising in both commercial and residential and were awarded Regional Solar PV installer and Contractor at the North West Energy Efficiency awards in both 2021,2022 and 2023.
Although our head office is based on The Wirral, we also have sites across the country so rest assured we can get to you no matter how remote you may be. When you choose LMF Energy services you are putting yourself and your property in the hands of a company who will treat you as individual and not just a number.
When you choose to have Energy efficient measures installed you are contributing to a cleaner , greener more sustainable planet for future generations and we’re proud to be a part of the journey .

Award winning Solar Installer covering the whole of the UK .

Written by the company

We will not be beaten on price
We are a multi award winning solar installer coveting the award for North West Solar installer of the year 2021,2022 and more recently 2023. Born from a desire to increase energy efficiency, reduce carbon emissions and help our customers save money on their energy bills LMF Energy Services will assist and advise you through every part of your journey. Our dedicated and experienced team will be on hand to guide you through every stage and answer any questions you may have regarding your installation whether it be a Private Solar Installation or an install funded by a government grant , Purchasing a solar system can be daunting but with a proven track record, years of experience and thousands of installs carried out across the UK you can rest assured that you’re in safe hands. There’s a reason we’re award winners ! It goes without saying that our fabulous installers are MCS accredited, and all of our work is backed by The Quality Mark Protection Guarantee which is one of the UKs leading insurance backed guarantees and deposit protection providers so you can proceed with your install with complete peace of mind.
Are you entitled to have your home upgraded with a government ECO 4 Grant ?t
.What is Eco 4 Funding? The Energy Company Obligation (ECO) is a government energy efficiency scheme introduced in Great Britain to tackle fuel poverty and help reduce carbon emissions. Phase 4 of the Governments Energy Company Obligation is known as ECO 4 . ECO 4 is scheduled to run from 2022 – 2026 . In order to benefit from ECO 4 you must own your own home or have the permission of your landlord or management company and be in receipt of one of the following benefits: Income Based Jobseekers Allowance (JSA) Income Related Employment & Support Allowance (ESA) Income Support (IS) Pension Credit Guarantee Working Tax Credit (WTC) Child Tax Credits (CTC) Universal Credit (UC) Housing Benefit (a new benefit making people eligible for ECO4) Pension Credit Savings (another new eligible benefits for ECO4)

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

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Replied to 95% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(1,095)

210 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent, efficient service.

Excellent service and efficiency each step of the way for Solar, Battery and energy efficiency improvements.
Very flexible in dates and times and timescales were always stuck too with plenty of information provided at each step.
On the day of the install each tradesperson was professional and friendly with a special mention to Mike (Gehu?) who provided a wealth of knowledge in using the app and how the systems worked as well as where to go if problems or faults were found a later date.
Wouldn't hesitate recommending their services to others.

25 August 2026
Unprompted review
LMF Energy Services logo

Reply from LMF Energy Services

Good Morning Tom ,

Thank you so much for the fabulous feedback.

We really appreciate it.😊

Kind Regards
Lisa Foran

Rated 5 out of 5 stars

Quick resolution

Despite this being the 2nd callout in 6 months for a fault on my solar panel equipment the battery was rebooted successfully by Fox only a few hours after reporting it to Archie. Good level of informed response with a positive outcome.

24 August 2026
Unprompted review
LMF Energy Services logo

Reply from LMF Energy Services

That's great to hear .

Thanks so much for the feedback Mr Thompson ! 😊

Rated 5 out of 5 stars

Remarkable customer service!

This company stay true to their word, they have kept me informed every step of the way and nothing has been too much trouble, I thank them for their patience , professionalism, friendly and courteous service, it’s so refreshing as every member of staff have been pleasant. Callum was very helpful and informative and a credit to the company!

24 August 2026
Unprompted review
LMF Energy Services logo

Reply from LMF Energy Services

Thank you so much for taking the time to leave us such lovely feedback.
We're so pleased to hear you were happy with the team 😊

Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service, great communication and amazing workmanship from Mike Jehu, who went above and beyond.

21 August 2026
Unprompted review
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Reply from LMF Energy Services

Thanks for the 5 star review Kev !

Rated 5 out of 5 stars

Archie has been so helpful and patient…

Archie has been so helpful and patient explaing the process and benefits of solar-powere. I would recommend anyone who is just considering solar panels contact him. We spoke numerous times over a 3 week period as I has issues I needed to sort out before we could go on with the installation.

17 August 2026
Unprompted review
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Reply from LMF Energy Services

Good Morning Michael ,

Thanks so much for the 5 star review 😊

I have passed your lovely feedback onto Archie .

Kind Regards

Lisa Foran

Rated 5 out of 5 stars

Callum Barry is a credit to your…

Callum Barry is a credit to your company. Great customer service from him and he was polite and informative. It was a pleasure to deal with him.

Thank you Callum.

23 July 2026
Unprompted review
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Reply from LMF Energy Services

Thanks Stephanie .

Callum will be delighted with your lovely feedback 😊

Rated 5 out of 5 stars

Heat Pump and radiators install

Alex Ryan and Keiran
The service was excellent appreciating the efficiency, care, and timely completion of work from start to finish. clear communication, helpful explanations, and quick resolution of any issues.

27 July 2026
Unprompted review
LMF Energy Services logo

Reply from LMF Energy Services

Thanks for the 5 star review Alan ! 😊

Rated 4 out of 5 stars

Good experience with solar

I had the installation done to a good standard,all the trades involved fromLMF where very professional and also nice to chat with about the process. I had a few concerns regarding getting all the paperwork due to some reviews I had seen. I needn’t have worried about it because as soon as I paid the bill the paperwork was sent promptly. Khalid and Sonia where the people who I dealt with and they both did a great job

24 July 2026
Unprompted review
LMF Energy Services logo

Reply from LMF Energy Services

Good Morning Nick ,

Thank you so much for taking the time to leave us feedback .
So happy to hear you were pleased with the team.
Kind Regards

Lisa Foran

Rated 5 out of 5 stars

Very fair the workmen were good very good…

Very fair the workmen were very good and tidy Arthur has kept me informed from the beginning before the work started has been easy to reach LMF have been really good and I would recommend them

7 August 2026
Unprompted review
LMF Energy Services logo

Reply from LMF Energy Services

Good Morning Maxine ,

Thanks so much for the lovely feedback.

We really appreciate it 😊.

Kind Regards

Lisa Foran

Rated 5 out of 5 stars

Callum Barry from LMF sales team was…

Callum Barry from LMF sales team was very helpful and very informative in helping me to understand the process of what work was going to be undertaken at my property.

6 August 2026
Unprompted review
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Reply from LMF Energy Services

Good Morning Helen ,

I'll pass your feedback onto Callum .

Thanks so much for the 5 star review 😊
Kind Regards
Lisa Foran

Rated 5 out of 5 stars

Keeping in formed

Arthur has been very helpful we have been kept informed the workmen have been great Tidy and clean. temporary heating was supplied we asked if a radiator could be put on a different wall and it was would recommend

6 August 2026
Unprompted review
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Reply from LMF Energy Services

Good Morning Brian ,

Thansk so much for the 5 star review 😊.

Kind Regards
Lisa Foran

Rated 5 out of 5 stars

Arthur was very helpful…

Arthur was very helpful throughout the process. All the guys were very polite and professional. Arthur was always at the end of the phone even if he wasnt in the area. He kept me in the loop with all the works happening and explained in detail the process and how everything worked

6 August 2026
Unprompted review
LMF Energy Services logo

Reply from LMF Energy Services

Good Morning Jennifer ,

Thanks so much for taking the time to leave us review .
I'll pass your lovely feedback onto Arthur 😊.

Kind Regards
Lisa Foran

Rated 5 out of 5 stars

Danielle and solar

Danielle was friendly and a good communicator. She answered my questions and had good knowledge of the equipment and installation

23 July 2026
Unprompted review
LMF Energy Services logo

Reply from LMF Energy Services

Good Morning Wain ,

Thanks for leaving a review for Danielle .

We really appreciate your feedback 😊.

Kind Regards
Lisa Foran

Rated 5 out of 5 stars

The electrician Ellis McAbe

The electrician Ellis McAbe fitted the batteries, inverter and put in the cabling ready for the solar fitters. He worked tirelessly from start to finish. Very professional and answered all my questions. Than you Ellis for all your hard work.

5 August 2026
Unprompted review
LMF Energy Services logo

Reply from LMF Energy Services

Good Morning Phil,

Thank you so much for taking the time to provide feedback for Ellis.
We're so pleased to hear you were happy with your installation.

Kind Regards
Lisa Foran

Rated 5 out of 5 stars

Great service

John Burgess (electrician) & Kirk Beasley (roofer) fitted 6 solar panels on my rented house last week. Communication & guidance was great. Both made me feel comfortable with them being in my home. No issues. Happy with the overall service from 28/07-29/07

29 July 2026
Unprompted review
LMF Energy Services logo

Reply from LMF Energy Services

Good Morning Francesca,

So pleased to hear you were happy with the installation of your Solar panels.
Thanks for taking the time to let us know .😊

Kind Regards
Lisa Foran

Rated 5 out of 5 stars

The after care of LMF is excellent

The after care of LMF is excellent. Matt the project manager sorted out a problem with my battery, the second one fitted as not working properly. Shaune, Sonia and Matt worked together to sort the issue. I now have a fully functioning battery that I’m very happy with.
I’d like another 5kw battery from LMF if someone can contact me please. Thanks

8 July 2026
Unprompted review
LMF Energy Services logo

Reply from LMF Energy Services

Good Morning Jaqueline ,

Thank you so much for the lovely feedback.

I'll have someone from the team contact you today regarding your battery 😊.

Kind Regards
Lisa Foran

Rated 5 out of 5 stars

Mike Jehu

Mike came to install the inverter and battery . Was very polite and friendly . Very good job

3 August 2026
Unprompted review
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Reply from LMF Energy Services

Thanks so much Sarah 😊

Rated 5 out of 5 stars

Brilliant service from initial contact to installation

From initial contact to installation, this company has been open, communicative and responsive. The 2 installers, Kirk Beasley and Dan Large, were brilliant - kept us in the loop, explained every step, how long it would take them, and gave a full app training once the installation was completed. Tidied up after themselves and we're very pleasant. Couldn't ask for a better service.

28 July 2026
Unprompted review
LMF Energy Services logo

Reply from LMF Energy Services

Good Morning Jo,

What lovely feedback !

We're so pleased to hear you were happy with the service provided by Kirk and Dan .

Thanks so much for taking the time to let us know 😊.

Kind Regards
Lisa Foran

Rated 5 out of 5 stars

Excellent service

Excellent service. Callum and Danielle were extremely helpful answering my queries. They have been very patient and kind with me. They explained everything that I needed to know. I find reading things online very difficult , they posted everything to me instead.

31 July 2026
Unprompted review
LMF Energy Services logo

Reply from LMF Energy Services

Good Morning Sarah ,

Thank you so much for taking the time to leave feedback for Danielle and Callum .
So pleased to hear that you were happy with the service they provided 😊.

Kind Regards
Lisa Foran

Rated 5 out of 5 stars

Electrics and batterie installed today…

Electrics and batterie installed today by Mike Gehu utter professional
What a really nice guy great job thanks

31 July 2026
Unprompted review
LMF Energy Services logo

Reply from LMF Energy Services

Good Morning ,

Thanks so much for the 5 star review .
I'll pass your feedback onto Mike 😊.

Kind Regards
Lisa Foran

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