OpenDoor Mortgages Reviews 

787
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 353 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, professional, and knowledgeable, ensuring every client feels supported from the very beginning. Consumers highlight that the advisory team goes above and beyond to provide tailored options and valuable guidance. People note that response times are consistently fast, with communication remaining honest, transparent, and prompt throughout all stages. Reviewers emphasize that the overall user experience is smooth, straightforward, and entirely stress-free, simplifying difficult mortgage and insurance decisions. Clients appreciate the careful attention to detail and dedication shown in securing the best possible financial rates.

What people talk about most

Staff

Customers had positive experiences with staff, praising them for being exceptionally helpful, professional,... See more

Service

People report positive experiences with service, describing it as efficient, professional, and seamless from... See more

Customer service

Clients share positive opinions on customer service, highlighting top-notch assistance and continuous support... See more

Response time

Users describe positive interactions with response time, consistently noting that staff members reply quickly... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the entire process is straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Josh was great at keeping in touch and ensuring I was supported and on the right track. Reassuring and gave confidence. Faisal was very professional and efficient in progressing our mortgage applicati... See more

Rated 5 out of 5 stars

Faisal and his team at opendoor mortgages have been excellent from start to finish of our house buying journey. The team is very efficient and handled all of my queries promptly. Special shout out to... See more

Rated 5 out of 5 stars

Great team. Every team member was very helpful. I want to thank Maddie for consistently updating me on my mortgage application and easing my stress. Thanks as well to Conor for assisting in my house... See more

Rated 5 out of 5 stars

I highly recommend open door mortgages.I have 100% faith in the entire team. Communication is excellent, honest and friendly. Don’t both shopping around, they are the one stop shop and the must go to... See more


Company details

  1. #15 of 88 best companies in Mortgage broker
  2. #8 of 104 best companies in Alternative Financial Services
  3. #13 of 96 best companies in Finance broker
  4. #10 of 176 best companies in Insurance broker
  5. #4 of 34 best companies in Property Investment

About OpenDoor Mortgages

Written by the company

"Opening the door to your future!!"


Our vision is to revolutionise the process of buying property, remortgaging/refinancing, moving house, changing ownership, investing in property and aim to make those processes as seamless and stress free as possible.

With over 25 years' combined experience in the industry, OpenDoor Mortgages aims to provide our customers the service they deserve with an efficient end to end journey and always with that personal touch.

The team at OpenDoor Mortgages understand the frustration that can come with anything mortgage or property related so we strive everyday to take that pain away from our customers. We aim to offer clear & concise advice, more suitable options wherever possible, we offer a wide scope of services whilst forever keeping our customers journey and our service to them customers at the heart of everything we do!

Our Door is always Open to help and support every step of the way……….

Book an Appointment Contact us Visit our Website

Contact info

5.0

Excellent

TrustScore 5 out of 5

787 reviews

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5.0

All reviews

(787)

331 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and support, highly recommended

Opendoor mortgage They were professional, helpful and supportive throughout the mortgage process. They explained everything clearly, kept me updated and worked hard to find the right mortgage for me. Excellent service from start to finish. I’m very happy with their service and would definitely recommend OpenDoor mortgage.

4 September 2026
Rated 5 out of 5 stars

Mortgages help

Would really like to rate Joshua Warren who was amazing and so helpful, he really deserves a raise for how he deals with clients.

11 August 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Support for First-Time Buyers – Highly Recommended!

We had a fantastic experience with our mortgage adviser, Faisal Ashraf, and his team.

As first-time buyers, we found the whole experience very informative and reassuring. Everything was explained clearly, and we always felt comfortable asking questions. Even when difficult situations arose, Faisal and his team remained calm, supportive and professional, always helping us find a way forward.

We genuinely felt like we had someone in our corner every step of the way. Buying our first home could have been a very stressful experience, but Faisal and his team made the whole process so much easier with their knowledge, guidance and constant support.

We’re incredibly grateful for everything they did for us and would highly recommend Faisal Ashraf and his team to anyone looking for a mortgage adviser, especially first-time buyers!

1 April 2026
Unprompted review
Rated 5 out of 5 stars

After initially going through my estate…

After initially going through my estate agent’s mortgage advisor, I was told that I would have to pay a £10,000 early repayment charge out of my own pocket, and that without paying it, we wouldn’t be able to move. As you can imagine, I was incredibly disheartened and thought our plans to move might be over.

I reached out to Will at Open Door Mortgages, who told me he might have a solution and to leave it with him. To cut a long story short, Will managed to port our mortgage across and completely avoid the early repayment charge, meaning we didn’t have to lose £10,000 from the equity in our house.

I genuinely can’t thank you enough, Will. You made it possible for us to move into our forever home at a point when I didn’t think it was going to be possible.

Absolutely fantastic service from start to finish, and I wouldn’t hesitate to recommend Will and Open Door Mortgages to anyone.

26 August 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with Faisal Noor on…

Great experience with Faisal Noor on his advice! He was knowledgeable, responsive and explianed our options clearly. He also kept our mortgage under review and helped us secure a better rate before the new deal started. Very helpful throughout and would happuily recommend.

26 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish. The whole mortgage process was handled professionally, efficiently and with clear communication throughout.

A special thank you to Rohan, Ellie, Charlie, Josh and Faisal for their support, quick responses and regular updates. They made the process straightforward and as stress-free as possible, from the initial application through to exchange and completion.

I would highly recommend OpenDoor Mortgages and would be very happy to use their services again in the future.

24 August 2026
Unprompted review
Rated 5 out of 5 stars

OpenDoor Mortgages is the best…

OpenDoor Mortgages is the best Mortgages broker ever who is there to assist their client in making all things possible to get their mortgage/lender approved.
I will strongly remind them to all who want excellent, professional and quality service. Thank you to all the staff 🙏

20 August 2026
Unprompted review
Rated 5 out of 5 stars

A dream come true As a first time buyer

As a first time buyer, Open door Mortgages was a dream come true. They guide you through the process with best advice and patience. They make difficult choices easy. I will not hesitate to recommend them to anyone who is desirous of being a home owner

10 August 2026
Rated 5 out of 5 stars

Remortgage Application

Open Door Mortgages has been great in making our remortgage application seamless.
Callum and his team have been instrumental in ensuring that the best remortgage rate was sourced and secured well in advance of the expiry date of the fixed rate period. Considering the economic climate earlier in the year, this was invaluable. Throughout the process we received regular updates on progress and they kept in touch with providers to ensure everything was completed within required deadlines. Tom was very helpful in answering our queries regarding life insurance and the information provided enabled us to make an informed decision on level of cover. Thank you Open Door Mortgages.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Cannot fault them at all

Cannot fault them at all, Callum Small and the team at Opendoor have been excellent. Even with a change of property being purchased they had no issues and made sure everything has been done smoothly.

11 August 2026
Unprompted review
Rated 5 out of 5 stars

They are Top Notch

They are experienced, they are thorough, they are open and they guide you throughout the process. They're a very dependable partner in your mortgage journey.
Their service is Top notch 👌

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, friendly service. Would highly recommend and use again.

7 August 2026
Unprompted review

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