this is amazing. the only thing is i dont speak Italian, so an English version of the website would be helpful to navigate
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
this is amazing. the only thing is i dont speak Italian, so an English version of the website would be helpful to navigate
Company replied
My experience has been very satisfying. This is our second year with the subscription of two trees dedicated to my grandchildren. Olivami has always answered all of my questions. I am happy to... See more
Company replied
Wonderful initiative to restore the green of Salento and helping small farmers! I am from Romania and I adopted an olive tree, a tiny bond with Italy, a country I adore, whose language I adore, in me... See more
Company replied
I like your initiative a lot. Nice that we can support the farmers in Italy. We love to go to Italy on holiday and by supporting your initiative we can give something back. One remark though; The w... See more
Company replied
Written by the company
Olivami🕊️ è l'unica Assoziazione no profit che consente l'adozione a distanza di un ulivo, per aiutare a riforestare gli oliveti Salentini colpiti dal batterio Xylella
👇Scopri di più!👇
Negli ultimi 5 anni la Xylella ha distrutto oltre 21 milioni di ulivi nel Salento, cancellando così anni e anni di sacrifici di migliaia di agricoltori salentini e la principale fonte di compensazione di CO2 del Salento.
Con Olivami vogliamo promuovere l’adozione degli ulivi Salentini come risposta alla devastazione portata dalla Xyella. Una nuova forma di olivicoltura sostenibile e partecipativa, che consente a chiunque di adottare a distanza uno o più olivi Salentini
Via Zaca, 73025, Martano, Italy
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
this is amazing. the only thing is i dont speak Italian, so an English version of the website would be helpful to navigate
Reply from Associazione Olivami
Opportunity to improve something valuable, beautiful and important
Reply from Associazione Olivami
Customer service was very helpful with helping me fix an issue with our adoption certificate
Reply from Associazione Olivami
Reply from Associazione Olivami
Reply from Associazione Olivami
For someone who doesn't speak Italian, it can sometimes be hard to understand what the information is about. But it's worth the effort.
Reply from Associazione Olivami
A valuable project with a hopefully tasty return on investment :-)
Reply from Associazione Olivami
A brilliant idea and a very helpful website with chat
Reply from Associazione Olivami
Very good communication but we were not satisfied with shipping of the oil since we received it damaged
But besides that everything okay
Reply from Associazione Olivami
I was so happy when I found this web page, also I decide to surprise my dad for his 73 B-day. And it was best decision ever. We both cried because of happines! Thanks a lot for wonderful job what you do!
Reply from Associazione Olivami
Emails in Italian language are not convenient for your international customers.
The gift option in your shop is confusing
Reply from Associazione Olivami
One of best olive oil I have ever tasted and owning ( adopted) 2x10 trees har just amazing
Planning to go visit our trees
Reply from Associazione Olivami
Easy to order from. I have previously ordered an Olive Tree for my husband and the experience from ordering the tree to visiting the tree in Puglia to picking up our olive oil was great.
I ordered a tree for my brother in law who loves Italy but sadly is very ill and will never return there. He was very touched at the gesture to know his tree is growing in Puglia. From a Canadian who loves Italy.
Reply from Associazione Olivami
Wonderful initiative to restore the green of Salento and helping small farmers! I am from Romania and I adopted an olive tree, a tiny bond with Italy, a country I adore, whose language I adore, in memory of an italian artist I appreciate so much and who's name the tree will bear.
The oil I received is just amazing, marvellously tasting, a rich consistency with a freshness and a bitter note to it, nothing I ever tasted before! If I could give it a 10 star, I would. I received it two weeks after the adoption and I can't wait to get the location of my olive tree and maybe see it someday!
Reply from Associazione Olivami
The idea of supporting farmers and olive production is amazing!
However, customer support needs serious improvement.
Inspired by the adoption concept, I decided to adopt one olive tree and give it as a gift. The dedication text for the beneficiary was written in my native language. In the confirmation, the text appeared correctly. Nevertheless, the certificate was issued with misspelled characters from my mother tongue. I asked for help to correct this, but after several emails with Olivami, I had to agree to a text that was not fully corrected.
In addition, I requested that the donation date be changed. Although this was promised, it was never implemented.
This puts other contractual terms into question. Firstly, I could not find any information on Olivami’s website about the right to cancel within 14 days of purchase, which is mandatory for online purchases. Secondly, the oil shipping fees were not listed during the ordering process, and they are very expensive compared to the adoption fee. Moreover, in the second year the adoption fee increases due to the shipping costs. It was not clearly explained prior to payment that I could not opt out of oil delivery in the second year. I only agreed to the adoption and one oil delivery within the first three years of adoption, as stated on Olivami’s website.
In the end, this great idea was spoiled by the lack of proper customer service from Olivami
Reply from Associazione Olivami
Received my can of lovely Italian oil today. I was happy to adopt a tree after all those really old olive trees died ...and its brought back fantastic memories of a great holiday in the region. Unfortunately my can of oil was dented in several places . I emailed and I received a lovely email from Roberta apogising and assuring me that they always pay great attention to packaging: they use reinforced packaging and bubble wrap to best protect the cans during transport. So whether this happened at packing or in transit I give them the benefit of the doubt and their oil is lovely 😍 so all is good on that front.
Reply from Associazione Olivami
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.