OfficeServ Reviews 

948
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 210 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its ease of use, straightforward setup, and efficient processes, highlighting an excellent user experience. Many appreciate the competitive pricing and value for money, noting it's often cheaper than alternatives. The customer service team and staff are frequently commended for being helpful, friendly, and responsive. However, some people encountered issues with service provision, including ID verification problems or unexpected service denials. A few customers also noted difficulties with communication and responsiveness from customer support for specific problems. Additionally, some experienced problems with mail handling, such as lost correspondence or addresses not being properly listed.

What people talk about most

Service

Customers had positive experiences with service, with many expressing gratitude for the excellent and... See more

User experience

Users describe positive interactions with user experience, consistently highlighting the simplicity and ease... See more

Customer service

People report positive experiences with customer service, highlighting friendly, clear, and reliable... See more

Price

Customers consistently note positive experiences with price, frequently describing it as reasonable,... See more

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, professionalism, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I think the reviews speak for itself. I am new to the service, but it's perfect for what I need, and isn't charging an arm and a leg. I'm assuming no unnecessary upsell will come along like with compa... See more

Company replied

Rated 5 out of 5 stars

I searched and searched for a virtual business address, a local one would have been perfect but, there are so many out there that say "affordable" and are anything but. I don't need a fancy building t... See more

Company replied

Rated 5 out of 5 stars

Seem fine for my requirements, saving over £200 per year versus my previous registered office service; have not had any HMRC or official mail forwarded yet but just the nature of my business, I can on... See more

Company replied

Rated 5 out of 5 stars

OfficeServ provided excellent help when I needed urgent support with my company. Their team was fast, friendly, and guided me clearly through everything. They handled my documents professionally and... See more

Company replied


Company details

  1. #3 of 9 best companies in Virtual office rental
  2. #2 of 4 best companies in Business Centre
  3. #12 of 15 best companies in Business management consultant
  4. #61 of 123 best companies in Business-to-Business service
  5. #1 of 4 best companies in Postbox Rental Service
  6. #4 of 6 best companies in Telephone answering service

About OfficeServ

Written by the company



Virtual Office

Our Virtual Office Address Services are designed to fully support all types of businesses and corporate structures, from Sole Traders to Limited Companies to Global Enterprise and everything in between. We can handle anything from a letter to a pallet. OfficeServ can provide just about anything you need in a business address. All while keeping your personal and residential details private.

The setup process is quick and instant, meaning you can get started right away. Whether you need our services for a new business or you are starting to use our service with your existing business, you can do it from the moment you sign up. We understand every business has slightly different requirements, so we have a range of packages that cater for all.

Virtual Office

Registered Address

Use our Registered Office Address Service to portray a professional image, and a great believable business location all while protecting your personal privacy. Great value service from OfficeServ. We provide a real physical UK street address, based on an industrial estate near Cambridge. This location means we can provide your business with a Registered Office at a low affordable yearly price! OfficeServ prides itself on our five-star customer service and has the feedback to prove it, please see our reviews on

Registered Office

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

948 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 81% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(948)

201 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent, responsive and genuinely helpful service


I had an urgent Companies House filing that required several documents to be printed, arranged in the correct order, sealed and handed over to a courier.

Ellie and the OfficeServ team were extremely helpful throughout the entire process. They responded quickly, followed the printing instructions carefully, attached the shipping label, kept the envelope ready for collection and updated me whenever anything changed.

There were problems with Royal Mail’s collection service, which were outside OfficeServ’s control, but OfficeServ remained patient, professional and supportive throughout. Their communication was friendly, clear and reliable, and they made a stressful situation much easier to manage.

I’m very grateful for the excellent service and would happily recommend OfficeServ to anyone looking for a dependable registered office or mail-handling provider.

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Simple steps to to setup the address…

Simple steps to to setup the address and when I needed to speak with someone there was some one very courteous on the other side of the line. Very happy with the service

2 July 2026
OfficeServ logo

Reply from OfficeServ

Hi there,

Thank you for taking the time to leave us a review; it is greatly appreciated. We are pleased to hear that our client service team were able to provide the necessary help and answer any queries you might have had.

Thank you again,
The OfficeServ Team

Rated 5 out of 5 stars

The quick response and support is to…

The quick response and support is to the expectation, thank you

2 July 2026
OfficeServ logo

Reply from OfficeServ

Hi there,

Thank you for taking the time to leave us a review, it is truly appreciated. Our client service team will be pleased to hear their support was appreciated.

The OfficeServ Team

Rated 5 out of 5 stars

Ready to go Registered Office Address

Excellent platform easy to navigate, had all the options we required at a reasonable cost . Polite reminder request for ID docs which were uploaded and prompt communication thereafter to confirm everything had been sorted. Great service

7 July 2026
OfficeServ logo

Reply from OfficeServ

Hi there,

Thank you for taking the time to leave us a review, it is greatly appreciated. We are pleased to hear you found our platform easy to navigate.

The OfficeServ Team

Rated 5 out of 5 stars

It was great

It was great. Really enjoyed

29 June 2026
OfficeServ logo

Reply from OfficeServ

Hi there,

Thank you for taking the time to leave us a review, it is truly appreciated.

The OfficeServ Team

Rated 5 out of 5 stars

great service!

30 June 2026
OfficeServ logo

Reply from OfficeServ

Hi there,

Thank you for taking the time to leave us a review, it is greatly appreciated.

The OfficeServ Team

Rated 5 out of 5 stars

Website easy to use

Website easy to use, service resonably priced and very fast service, highly recomend

5 July 2026
OfficeServ logo

Reply from OfficeServ

Hi there,

Thank you for taking the time to leave us a review, it is truly appreciated. We are pleased to hear you found the website easy to use and the service was fast and efficient.

The OfficeServ Team

Rated 4 out of 5 stars

Duplicated verification on the same PSC

It is frustrating that I registered two registered offices with you and have to verify myself twice. I would have given you a better rating otherwise.

24 June 2026
OfficeServ logo

Reply from OfficeServ

Good Morning,

Thank you for taking the time to leave us a review.

We require ID documents for each new company that signs up with us in order to stay in line with the Government's AML and KYC requirements.

The OfficeServ Team

Rated 5 out of 5 stars

they are really good

they are really good. always available and helpful. fast and responsible.

30 June 2026
OfficeServ logo

Reply from OfficeServ

Good Morning,

Thank you for taking the time to leave us a review.

We strive to always provide exceptional customer service, and our client co-ordinators are always available to provide assistance Monday - Friday, between 9am and 5pm.

The OfficeServ Team

Rated 5 out of 5 stars

Excellent personal service.

Excellent personal service.
It's good to know there is a switched on person at the end of the line.
Happy with your service!

24 June 2026
OfficeServ logo

Reply from OfficeServ

Good Morning,

Thank you for taking the time to leave us such a lovely review.

We will pass on your feedback to our client services team.

Thank you once again.

The OfficeServ Team

Rated 5 out of 5 stars

i recommend the deal with office serv

i recommend the deal with office serv.
the service i requisted were great and fast

24 June 2026
OfficeServ logo

Reply from OfficeServ

Good Morning,

Thank you for taking the time to leave us a review.

We appreciate your recommendations.

The OfficeServ Team

Rated 4 out of 5 stars

Prompt delivery of business documents

Prompt delivery of business documents. Scanned documents could be of a higher quality.

29 June 2026
OfficeServ logo

Reply from OfficeServ

Good Morning,

Thank you for leaving us a review.

Your feedback is greatly appreciated.

The OfficeServ Team

Rated 5 out of 5 stars

As an existing customer

As an existing customer, adding another company was very simple and straight forward.

29 June 2026
OfficeServ logo

Reply from OfficeServ

Good Morning,

Thank you for taking the time to leave us a review.

We are happy to hear that our services are swift and easy to set up.

The OfficeServ Team

Rated 5 out of 5 stars

Officeserv provide great customer…

Officeserv provide great customer service.

26 June 2026
OfficeServ logo

Reply from OfficeServ

Good Morning,

Thank you for taking the time to provide us with a review.

Your feedback is appreciated.

The OfficeServ Team

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