occhiali24.it Reviews 

I brought my glasses to be repaired (insured) and after almost THREE MONTHS I'm still waiting for them to get back to me. They promised a prompt service. The shop is OTTICA BOTTARO in Turin. I was a regular customer - not anymore.

The product they offer is good and cheap. I had. bad experience with the invoicing process. They provided to me an invoice without number and they use as a date the delivery date to the shop not the day I received the glasses and I payed them. The result was that I could not claim the cost back to my insurance because the invoice does not have a number and the date does not correspond to the payment date. Even after my explanation and request to correct the invoice they did not care about me. It is an attitude that I really do not like. They should have been more flexible and understanding the request of the client. Very bad customer service.

I’m waiting for 1.5 month for my glasses. Im the store at Monza they always come out with a new excuse. There’s not customer service to speak with.
At this point I’m about to lose €400 of the frame plus other €300 in glasses.
Occhiali 24 is not only quite expensive comparing with others but their customer experience sucks!
Please think carefully before order anything to them.

Consigliatissimo, visita molto professionale e gratuita, buona scelta di montature e prezzi eccezionali...
Ho portato anche mio papà e mio zio, lo consiglio vivamente a tutti.

Highly recommended, very professional and free visit, good choice of frames and great prices...
I also took my dad and my uncle, I highly recommend it to everyone.

3405040992
Even though I arrived a little late for my appointment(due to car park) I was visited in a professional manner!
Can’t wait to have my new pair of glasses!

I must admit, at first I was a little skeptic (because of the very competitive price) but after thinking it through, I decided to make an appointment and check it out in person. The optician was very helpful, courteous and highly professional (Ciro, Ottica il Punto di Vista, Vomero, Napoli) so I placed my order with absolute confidence. I now have 2 pairs of progressive glasses ("no-line" bifocals) that have exceeded expectations, big time!!

INV IT 2200113484 E
Pensavo che poteva essere un Scum.
Ma poi ero molto sodisfatto.
E lo ri farei in due anni.

Efficiency, quality and empathy.

It is a good method of buying glasses. Alternative and in very good prices.

Ottimo servizio clienti, qualità prezzo ottimo, operatore negozio gentilissimo.
Io ho già fatto sei paia di occhiali per me è la mia famiglia!

Great customer service, great price quality, very kind shop operator.
I have already made six pairs of glasses for me and my family!

Disponibilità cortesia e vasto assortimento a prezzi convenienti

Good service, price and I love the eyeglasses that I choose❤️❤️❤️

Happy with service. Really pleased with glasses. Thanks.

The positive result was as per indication and information .

well service good quality and courtesy also and recommended valute for money

Products quality, good
Range of products, just enough
Prices, competitives but not in line with mentioned in advertisement
Distributor -local shop, excellent experience, kind, professional

J have very satisfaction to buy two pair of glasses : they are good and very nice ( one pair white and one pair blue)

FATTURA NUMERO :
INV-IT-2200045942-E

With the special offers one gets good value for the money one spends

On the market there are higher quality lenses and lighter but for three times the Occhiali24 prices.

I am going to challenge myself on wearing my first try of progressive-lenses, right now I am not that comfortable with them.

They feel heavy and with limited range - I have to move my head a lot for getting things focused.