Just Vehicle Solutions Reviews 

331
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 134 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the quick, professional, and hassle-free process from collection to drop-off. Many people commend the friendly, helpful, and knowledgeable staff, who go the extra mile to ensure a smooth and stress-free experience. Reviewers frequently mention the excellent customer service, noting its personalized and efficient approach. Furthermore, consumers appreciate the very reasonable and competitive pricing, often finding it cheaper than other companies with no hidden charges, making the overall user experience seamless and straightforward.

What people talk about most

Service

Customers consistently note positive experiences with service, describing it as friendly, professional, and... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Customer service

People report positive experiences with customer service, highlighting the excellent support and helpfulness... See more

Price

Consumers find price to be positive, with many reviewers consistently highlighting competitive and reasonable... See more

User experience

Customers had positive experiences with user experience, consistently describing it as easy, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Went above and beyond. Booked a car but when I got it home to load a wheelchair into the boot realised I hadn’t booked a big enough car….called just vehicle solutions and they were amazing. Upgraded t... See more

Rated 5 out of 5 stars

Collection and drop off really well organised by very friendly and helpful staff. Car was exactly what we wanted. Very clean inside and out. Excess mileage charge was clearly explained on collection a... See more

Rated 5 out of 5 stars

Lee was great, very professional, polite and friendly. He had all the necessary checks and paperwork done on arrival, gave me a good walk round the van and I was on my way quickly. I will definitely... See more

Rated 5 out of 5 stars

Everything about Just Vehicle Solutions is very professional. Lee was very welcoming and explained the process clearly and simply. The vehicle was ideal for the intended purpose and the return check... See more


Company details

  1. Vehicles & Transportation

Written by the company

Are you looking to lease a vehicle for your business? Just Vehicle Solutions specialise in the contract hire of cars and commercial vehicles for businesses all across the East Midlands. Whether you need a car for 6-12 months or a commercial vehicle for ...


Contact info

4.9

Excellent

TrustScore 5 out of 5

331 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(331)

126 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I hire from Just Vehicles regularly

I hire from Just Vehicles regularly. They're a great team who provide a friendly, reliable, competitively priced and efficient service. It’s fantastic to be able to deal with a person instead of an app, especially when I’ve travelled from the other side of the world and need someone to just sort me a car. Its also great to support a truly local business. Keep up the great work team!

14 July 2026
Rated 5 out of 5 stars

Needed a car at short notice

Needed a car at short notice? Whilst between cars. Spoke to Just Vehicle and they came up with options and solutions. Car was ready when promised and all good. Highly recommended

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant all round.

Brilliant all round.

Anna was very helpful and all went to plan, she was there early for a Saturday morning.

Pick up and drop off very easy.

Will def use again, thank you Anna

4 July 2026
Unprompted review
Rated 5 out of 5 stars

Easy to book

Easy to book, very friendly and helpful staff and a great van for the day thanks. Great value for money too.

3 July 2026
Rated 5 out of 5 stars

The number 1 van hire company in Newark on Trent

I have used J.V.S before and they are my go to people if i require a van to move larger items around. I hired a van recently to collect a sofa and the service i get from all at J.V.S is fantastic. Compared to Enterprise, they are a lot better value and they really help you choose the correct vehicle and are understanding in the collection and drop of times required. I really cannot fault them and think everyone should use these when they need a van

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Great company

We hired two vans from Just Vechicle Solutions. Their customer service was excellent, being accommodating when we had to change our plans. The collection and drop off process was quick and simple with very friendly staff. Would highly recommend.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

The customer service and support you gain at Just Vehicle solutions is always excellent. They provide the most competitive prices and ensure the vans are kept to a very high standard. I will definitely recommend working with this company.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

A genuinely stress-free car hire experience

An excellent experience from start to finish. Unlike many airport car hire companies, everything was straightforward and transparent, with no hidden clauses or constant feeling that you might be charged extra for something trivial. Friendly, professional service and a refreshing level of trust. I would happily use them again.

26 June 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look