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Juvia's Place Reviews 

24,369
•
TrustScore 4 out of 5

4.0

Cosmetics shop
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Review summary

Created with AI, based on recent reviews

Looking at 3,380 reviews, reviewers had a great experience with this company. Customers frequently praise the high quality and vibrant pigmentation of the various makeup products, especially the eyeshadow palettes and foundations. Consumers also appreciate the reasonable prices and fast shipping times that make the online ordering process smooth and reliable. However, some customers also noted disappointment regarding the strict return policy, mentioning they were unable to return or exchange items that did not match their skin tones. Reviewers occasionally experienced issues with specific lipstick shades not matching expectations or appearing noticeably different from what was shown online. People also mentioned occasional delivery delays or missing items within their received packages.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting vibrant, highly pigmented colors and... See more

Quality

People report positive experiences with quality, highlighting that the products feature amazing pigmentation,... See more

Delivery service

Users describe ambiguous interactions with delivery service, reflecting a high level of disagreement among... See more

Order

Customers consistently note ambiguous experiences with order processes, reflecting a clear division in... See more

Price

Customers had positive experiences with price, consistently highlighting the affordable costs, great sales,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great product, received timely. Will always purchase over and over again. One liner last about 3 weeks when applied twice a day, daily. Velvety matte, lasts about 3-5 hours. But when I placed my onli... See more

Company replied

Rated 5 out of 5 stars

Juvia’s Place offers high quality products at reasonable prices with fast shipping. I ordered two eye shadow palettes which offer a beautiful array of colors and high pigmentation. I also tried the Lu... See more

Company replied

Rated 3 out of 5 stars

I loved the eyeshadow palette. I am extremely disappointed with the lipstick. The color was nothing as advertised and has an orange tinge to it. Unfortunately I ordered two and won’t be using them b... See more

Company replied

Rated 5 out of 5 stars

I love the velvet matte foundation. It was recommended by a friend who's makeup always looks flawless. It has a beautiful, soft finish and I buildable which is important to me. I especially love the... See more

Company replied

Company details

  1. Cosmetics shop

About Juvia's Place

Written by the company

A world of beauty for you. Vibrant, highly pigmented eyeshadows. Full coverage foundations. Lipsticks infused with hyaluronic acid. Best-in-class brow products and fan faves bronzers, blushes and highlighters. And game-changing skincare.

Our customers are women. Our customers are men. Our customers have skin tones in the fairest fairs to the deepest darks. The Juvia’s Tribe is where we celebrate our customers that come to us from all walks of life.

Created to celebrate the rebels, rulers, and queens of the African kingdoms who honored beauty through their innovative and soulful techniques that we still use today.

Contact info

4.0

Great

TrustScore 4 out of 5

24k reviews

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4.0

All reviews

(24,369)

3,318 reviews in the last 12 months

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Rated 1 out of 5 stars

I paid $35 for nthg

I paid $35 for nthg. The colors don’t match my skin and I know is a surprise box but you all send stuff no one really want. Send some good stuff or mix it with good and not so good

29 August 2026
Rated 4 out of 5 stars

I like the products

I like the products, they came in pretty quick after I ordered. The lip oils don't have any flavor or scent really. The lip stick shades are beautiful! And look like the pictures. Gorgeous packaging too

29 August 2026
Rated 5 out of 5 stars

My First Order….

I received my first order today and I’m super excited to try on the lip gloss and lip liners. My package arrived perfectly! I’ll definitely be ordering more in the future.

29 August 2026
Rated 1 out of 5 stars

This is like the worst service I…

This is like the worst service I reached out to see if I could return an items that was not opened /sealed , and I was given 5 reason why I could worst customer service ever I will not be ordering from them again

29 August 2026
Rated 5 out of 5 stars

I absolutely love Juvia’s Place

I absolutely love Juvia’s Place! Their products never miss the quality is consistently top‑tier, the formulas are rich, and the pigmentation is unmatched. Every eyeshadow, blush, and complexion product delivers bold, vibrant color that shows up beautifully on all skin tones. The textures blend effortlessly, the shades are thoughtfully curated, and the payoff is always amazing. Juvia’s Place truly sets the standard for high impact, affordable makeup that performs like luxury.

22 August 2026
Rated 1 out of 5 stars

I need the rest of my product

I need the rest of my product. I only received 1 lipstick out of 5. I will complain to everyone on Facebook

28 August 2026
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Reply from Juvia's Place

We’re really sorry you only received 1 of the 5 lipsticks you ordered. We understand how frustrating that is, and we’d like the opportunity to look into this and help get the missing products addressed.

Please send us an email with your order number and the best email address to reach you so our support team can review your order and assist you further. We appreciate you bringing this to our attention and hope we can make this right.

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