JG Pest Control Reviews 

2,022
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 2,023 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally knowledgeable and friendly staff members who always arrive promptly, inspect issues thoroughly, and explain every treatment step by step. People deeply appreciate the highly efficient service delivery and exceptionally quick response times when handling urgent pest problems around the house. However, some reviewers were not happy with occasional communication breakdowns, noting delayed responses and difficulties with booking coordination. A few customers also experienced frustrating scheduling challenges regarding specific service arrangements and broader arrival windows. Consumers noted that resolving these arrangements took considerably longer than anticipated and required additional follow-up.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that technicians arrive promptly and handle... See more

Service

People report positive experiences with service, highlighting prompt scheduling and rapid response times.... See more

Customer service

Reviewers highlight positive aspects of customer service, describing it as first class and extremely... See more

Response time

Clients share positive opinions on response time, consistently highlighting quick arrivals and prompt... See more

User experience

Customers consistently note positive experiences with user experience, finding the booking process efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We sadly found a large dead fox in our garden. I called JG Pest Control early and spoke to George who was able to help immediately, he was very clear about cost, how the work would be done and was ab... See more

Company replied

Rated 5 out of 5 stars

Mr Alistair’s visit today was just as I was getting frustrated at how tricky it was to get finally say good bye to squirrels in the attic, The head pest had found. A new home but returned every night... See more

Company replied

Rated 5 out of 5 stars

Billy arrived promptly, inspected the problem, explained the treatment and follow up visits and with the minimum of fuss, set his traps. What more could I have wanted! Adam arranged the appointment... See more

Company replied

Rated 5 out of 5 stars

Billie came out for a second visit after treatment for rats in the attic. The rats have all gone but other critters are available. He confirmed there may have been Glis glis activity and reset baits e... See more

Company replied


Company details

  1. #1 of 24 best companies in Pest control service
  2. #1 of 10 best companies in Bird control service

About JG Pest Control

Written by the company

JG Pest Control is a family-owned, customer-focused pest management company dedicated to supporting households and businesses across the UK with reliable, effective solutions.

We’re proud to be a trusted choice for pest and bird control, offering a full range of services including bird proofing, wasp nest removal, bee management, rodent control and specialist falconry-based pest control.

Fully insured, certified and accredited, we provide professional services you can rely on, giving you confidence that your pest issue is being handled by the right team.

Our growing team—now over 100 strong—is made up of highly trained, experienced staff. Thanks to our supportive management and excellent employee benefits, we continue to attract and retain some of the best talent in the industry. Get in touch today to discuss your pest problem.

VISIT OUR WEBSITE ENQUIRE NOW

Quality service, guaranteed.

Your local experts, here to help

Your local experts, here to help
We’re proud of our long-standing dedication to delivering quality pest control at fair, competitive prices. Every service we provide is fully guaranteed – and always carried out with a smile. Give us a ring today for more details, or simply for a friendly chat about what we do

Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(2,022)

2,021 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wasp nest issue

Billie recently attended to a wasp nest located in my garden. He was able to attend within 2 hours of my logging the call with JG and did an excellent, efficient job. I would not hesitate to recommend either him or JG Pest Control as a business for any pest control needs

13 August 2026
Unprompted review
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

One treatment did the job

One treatment did the job, and there were no more wasps in our roof void.

Very happy with the job Billy did.

11 August 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

A very professional service.

The operative contacted me when he was on his way from his previous job. Once on site he fully explained what he was doing and why. He promptly got on with the job and was happy to answer my questions about the treatment, before leaving the site.

19 August 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Abiodun (Abbey) Green-Adebo

Abiodun (Abbey) Green-Adebo Was beyond professional. This experience was a lot better and reassuring than the last one. Not that that first guy did anything wrong but Abbey came in, he looked around, he told us what he was going to do step by step, he gave us some great advise on what we needed to do and I just can’t fault him. Very professional, very friendly, very informative. Couldn’t be happier with the service we have recived. You can tell he’s very thorough with his work and takes the job seriously. He really cared about working towards a solution for us instead of telling us that even though we’ve spent that amount of money, they will never really be gone. Thank you

20 August 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Quick response to our wasps nest!

Phil came round with 90 mins of us discovering our wasps nest and saved the day! He quickly located and treated the nest, thank you so much!

14 August 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Star!!!

Star! These guys are very professional. Reallyu good at reporting and executing the job.

13 August 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

I was delighted by the service I…

I was delighted by the service I received.
I was messaged giving me an approximate arrival time. This was met. The treatment of the wasps nest was done very quickly and there are no wasps around now.

20 August 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

20.08.26

Steve C was great, straight to work and very helpful.

20 August 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Billy was very friendly and thorough…

Billy was very friendly and thorough with investigating what type of beetle we had. Thank you

20 August 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Very professional service

Very professional service

19 August 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Squirrels in the attic.

Alistair, arrived on time. He was very efficient and polite. He took the time to explain what he would be doing and then very quickly got on with the job in hand.

19 August 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Very smooth service

Phillip Marshall was very knowledgeable and reassuring. Managed to get a same day visit (within 3 hours) which was a huge help as we were anxious to get it resolved.

19 August 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 4 out of 5 stars

Everything wasn't correct

Everything wasn't correct - your emplyee was expecting to do something different to what I understood was being done. Yhis was not his fault and he handled it well.
He reviewed what was now required and has submitted his findings and I have now received a new quote for the additional work.

18 August 2026
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Reply from JG Pest Control

Hi there, Thank you for posting your review. At JG Pest Control we value your time and always strive to provide fast and efficient service. JG Pest Control Team

Rated 5 out of 5 stars

Very happy with the service I received

Very happy with the service I received. I know this is an extremely busy time of year for wasp problems, but they came out as quickly as they could.

The service was friendly and efficient, and the wasp problem was dealt with promptly. Very pleased and would happily recommend them.

18 August 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 4 out of 5 stars

Wasp removal

Came when he said he was, friendly and informative

18 August 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there, Thank you for posting your review. At JG Pest Control we value your time and always strive to provide fast and efficient service. JG Pest Control Team

Rated 5 out of 5 stars

Quick and efficient service

Quick and efficient service. Recommended.

18 August 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

When Billy left we was very pleased…

When Billy left we was very pleased with his work
Looked like he had covered ever corner of the bed rooms.
Thanks once again

17 August 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Notified by email day before visit with…

Notified by email day before visit with an idea of the time of arrival. Text sent saying when they will arrive, task carried out with no fuss.

18 August 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Alastair has been great throughout the…

Alastair has been great throughout the treatment process, very friendly and approachable, and readily offering advice. Today he gave tips to help ensure the vermin do not return during the winter; currently they've been completely eradicated, which happened quickly, around 2nd visit. Service including customer service has been first class, I have no hesitation in recommending the company.

18 August 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

The service is an enjoyable experience

The service is great, from very helpful friendly people on the phone through to the people that carry out the work. And the email appointment updates work a treat
Dominic

18 August 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

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