JF Automotive Kent Reviews 

1,072
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 192 reviews, reviewers overwhelmingly had an excellent experience with this company. Customers consistently praise the professional service and the helpful, knowledgeable staff, making interactions pleasant and productive. People appreciate the high standard of work and the incredible results achieved, often transforming vehicle performance and ensuring cars drive well. The booking process is frequently described as easy, quick, and seamless, with staff providing excellent recommendations and clear communication. Reviewers highlight the team's expertise, especially in specialized areas, ensuring vehicles are well-maintained and perform optimally even with complex jobs. Many customers are returning clients, consistently satisfied with the service and the significant improvements to their cars, often recommending the company to others.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the professional, efficient, and... See more

Staff

Customers had positive experiences with staff, consistently praising their politeness, friendliness, and... See more

Product

Consumers find the product to be positive, with many reporting significant improvements in vehicle... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the high standard of work and... See more

Booking process

Clients share positive opinions on the booking process, describing it as easy, prompt, and efficient. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Heard good things about JF especially their mapping side so decided to get my 3 series diesel down to them for an EGR delete and coding out.. They supplied and fitted a Darkside Developments EGR delet... See more

Rated 5 out of 5 stars

I have a Shogun that has an air conditioner problem. Several garages nearer me have been unhelpful and dismissive, telling me what they think the problem is and how to solve it but unable or unwilling... See more

Rated 5 out of 5 stars

Good guidance and information. Prices competitive. Work quality to high standard. All staff helpful and friendly. Eoghan very patient with lots of questions and very knowledgeable. Worth a mention... See more

Rated 5 out of 5 stars

I recently had my Audi B8.5 - 1.8TFSI Avant stage 1 tuned by JF Automotive , the process of booking was very easy and the staff were extremely helpful with recommending the correct tune Tuning took... See more


Company details

  1. #1 of 2 best companies in Vehicle Tuning Service
  2. #16 of 61 best companies in Vehicle Parts Shop
  3. #18 of 36 best companies in Vehicle repair shop
  4. #42 of 135 best companies in Car accessories shop
  5. #27 of 62 best companies in Vehicle Repair
  6. #5 of 8 best companies in Tuning Automobile

Written by the company

JF Automotive has become one of Europe's leading engine & gearbox software development companies. Delivering software to its own internal dealer network and to the public. Purpose built research and development centre including dyno facilities backed by the great JFA Team.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.8

All reviews

(1,072)

183 reviews in the last 12 months

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Rated 5 out of 5 stars

These guys really know their stuff.

These guys really know their stuff.
I went there for a TCU gearbox upgrade which has made all the difference on my car, they were really competitively priced and helped advise me on a few other bits as well.
I’m definitely going back there again for some more upgrades.
I highly recommend these guys, not just for the work they did but the after sales as well. They’ve kept in touch to make sure I’m happy and offered help if I have any questions. Very happy with their service.

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant from start to finish

Brilliant from start to finish. Helpful, responsive and professional throughout. I dropped my VW T6 off for a Stage 1 remap and just four hours later it was ready to collect. The whole process was straightforward, with no faults or issues at all.

The van drives so much better now – smoother, stronger and much more enjoyable to drive. You can tell they take pride in their work and were happy to answer any questions I had.

I’ll definitely be back for future upgrades. Highly recommended if you’re looking for quality work and great customer service.

6 July 2026
Rated 5 out of 5 stars

DSG Gearbox Service

Took my Golf GTI for a DSG gearbox service and was greeted by a helpful receptionist who answered a few questions. Staff were very polite. Very happy with the work done. 👍

18 June 2026
Unprompted review
Rated 5 out of 5 stars

My number 1 from now on!

Absolutely fantastic firm/Company, I can’t recommend them highly enough! I live across the Irish Sea from them and the communications were absolutely on the ball and their knowledge was exceptional. I have had a few Remaps in my time but nothing compares to what they have done for my Range Rover. I had my last Range Rover remapped as well and when I drove the car, there was little difference. After plenty of searching I for someone of their experience, knowledge and abilities for my next remap, I chose JFA and am so happy I did!!! As soon as I got in the car I could immediately feel the difference in all driving situations. I really love overtaking, the power is spot on abs the noise makes me smile!
JFA are my go to company from now on, I cannot recommend them highly enough!

1 June 2026
Unprompted review
Rated 5 out of 5 stars

EGR Delete

Heard good things about JF especially their mapping side so decided to get my 3 series diesel down to them for an EGR delete and coding out.. They supplied and fitted a Darkside Developments EGR delete kit then applied their software patch and so far so good, no more EGR faults on my diagnostic scanner. Car is driving well. They clearly know what they’re doing especially when it comes to BMW’s. Would highly recommend for a professional service. Good guys down there.

8 June 2026
Rated 1 out of 5 stars

This company claims to be knowledgeable…

This company claims to be knowledgeable about f type jags. I took f type for remap, they removed it a few days later as car was un drivable in sport mode, the pops and bangs was wiped out. Owen claimed he might of used the machine 10,000 times but unfortunately he might of got it wrong this time with wrong files !!!!! I was promised a full refund but I’ve had to do charge back on C/C to recover money paid. IMO unreliable and dishonest. Never again will I visit this place!!!!

29 May 2026
Unprompted review
JF Automotive Kent logo

Reply from JF Automotive Kent

Hi Rob,

We are sorry you feel this way, but we do need to clarify a few points as this does not fairly reflect the full situation.

Your vehicle came to us already modified/tuned elsewhere and already had an engine management fault relating to the vehicle speed signal before we carried out any work. This fault remained present with the previous software, with our calibration, and even when the vehicle was written back to stock.

JF Automotive has been tuning vehicles for over 15 years and we have tuned more than 45,000 vehicles. As shown by our reviews and long-standing reputation, we are always honest with customers and we take any issue seriously.

After further investigation, including trying a different tuning tool and stock file source, we were able to identify that the issue appeared to relate to the virtual stock file/software source previously used on the vehicle, rather than our calibration itself. Once the vehicle was written using an alternative tool/source, the fault was resolved.

This was an extremely rare and unfortunate situation, made much harder to diagnose because the vehicle arrived with the same fault already present and already had non-original software on it. We did continue investigating and ultimately found a solution.

We always try to explain things clearly and professionally, but unfortunately when we tried to discuss the findings with you in person, the conversation was ended and we were asked to leave it there.

We are disappointed to see the review, but we stand by the work carried out, the investigation completed, and the fact that we acted honestly throughout.

Regards - JF Automotive

Rated 5 out of 5 stars

100% recommended

Very polite and helpful for booking and getting to the issue. Great service once dropped off. Car is back running as should be and has a nice new power pick up. 100% recommend to anyone looking for the service they offer

2 June 2026
Rated 5 out of 5 stars

Vauxhall Zafira 1.4t engine remap plus gearbox remap

Absolutely blown away by the work JF Automotive have done on my Vauxhall Zafira 1.4 Turbo.

I took the car in for a Stage 1 remap and gearbox mapping, and the transformation has been unbelievable. The car now pulls much harder throughout the rev range, throttle response is sharper, and the gearbox feels so much smoother and more responsive. It honestly feels like a completely different vehicle.

What impressed me most was the knowledge and professionalism from the team. They clearly know their stuff and took the time to explain everything before carrying out the work. You can tell they genuinely care about getting the best results for their customers.

I’ve had various cars worked on over the years, and I can honestly say this is one of the best mapping experiences I’ve had. The improvement in drivability is fantastic, and the car is now an absolute pleasure to drive every day.

I wouldn’t trust anyone else with my car now. Any future remapping or tuning work will be going straight to JF Automotive without hesitation.

Top-quality service, top-quality workmanship, and incredible results. Highly recommended to anyone looking to get the most out of their vehicle.

Thanks guys

Dean

27 May 2026
Unprompted review
Rated 5 out of 5 stars

I have a Shogun that has an air…

I have a Shogun that has an air conditioner problem. Several garages nearer me have been unhelpful and dismissive, telling me what they think the problem is and how to solve it but unable or unwilling to do so. I phoned JF Automotive, booked in for a diagnostic test for set fee. They told me exactly what is wrong (rear AC pipes leaking) and I am now waiting for an estimate from them to resolve the problem. All staff were friendly and helpful.

1 June 2026
Unprompted review

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