I had a great experience buying a car from IKA Motors. Jamal was very helpful and made the whole process easy and comfortable. From start to finish everything went smoothly and I honestly couldn’t be... See more
Company replied
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I had a great experience buying a car from IKA Motors. Jamal was very helpful and made the whole process easy and comfortable. From start to finish everything went smoothly and I honestly couldn’t be... See more
Company replied
Good communication, kept me informed. Car delivered and in great condition, just as described. Would use again and recommend!
good selection of cars, just bought a BMW 5 series in great condition Ramish was very professional with all the paper work, when i got home to Portsmouth Jamal phoned me over a couple queries i had an... See more
IKA Motors won a Motorway auction, but at pickup offered £1,000 less, citing "crash damage."Later, the same car was listed at a much higher price, and Steve claimed the car was HPI clear (no accide... See more
Company replied
Looking for a reliable, stylish car in Dudley? IKA Motors makes it simple and stress-free to find your next ride. We offer a wide selection of top-quality pre-owned cars from brands like BMW, Citroën, SEAT, Skoda, and Volkswagen. We make car buying easy with flexible finance options, hassle-free part-exchange, and expert advice from our friendly team. Visit our convenient Dudley showroom to see our vehicles in person. Highly rated on AutoTrader in 2021 and 2023, IKA Motors is trusted by drivers across the West Midlands. Your next car is waiting!
Unit 1, Blackbrook Rd, A Central Works, Off Peartree Ln, Dudley DY2 0QU, DY2 0QU, United Kingdom
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Good communication, kept me informed.
Car delivered and in great condition, just as described.
Would use again and recommend!
We were quite impressed with the service. Hakaan and his partner made us very welcome even though they were still in the throws of a new set up..he explained they had only recently opened this garage and there were another two garages in Halesowen and peartree lane.. but the car we bought was in really good condition ..the glass on the headlights were a little misty..but he said he would sort it ..and he did !! when we collected it had all been polished..cleaned inside..12 months MOT..and 3 months warranty.. Hakaan was very helpful and easy to talk to..just enjoying driving my little car.. but he has assured me if anything is wrong just call him..and l.m sure he would help..
Thank you Hakaan.
AVOID!!!
Sold me a car with faults, was not disclosed in the AD, found out when the car was delivered. The faults were minor and fixable so I allowed them to fix it, was told they will bring it back in 3 days which turned into over a week with no communication and having to chase them. Had to threaten a formal rejection of the vehicle for them to bring it back. The faults were fixed upon return but they’ve now reappeared, faulty tyre pressure light, also got electrics hanging out the back on the vehicle. The overall condition of the vehicle isn’t worth price I paid for it, wouldn’t even bother letting them fix it again as they’re very incompetent and haven’t got a clue. Seems like they just buy vehicles and don’t check them properly at all. We left a bad review on google and they then wanted to pay us off to delete the review which we declined. Somehow they’ve managed to erase all the recent bad reviews they’ve had on google which is just completely dishonest.
This was my experience buying my first car and I regret buying off these unprofessional cowboys immensely! Do yourself a favour and buy off someone with honesty and morals.
AVOID this company!
They purchased my car through Motorway, failed to contact me within 48 hours and took 4 days only because I contacted them first. Arranged a collection date days later, then the day before told me they couldn't make the date as they were closed until the weekend, despite me already waiting a week. I then had further contact stating they would come the week after, and then they told me they would collect it on the coming Saturday. The day before, I get a message saying they were not coming, then they were. Arranged a time, and a few hours later get told they were not coming. I told them they were messing me around and clearly couldn't keep up with their lies of being opened and closed, and of course now theres no response to messages. Do not trust this place, they are clearly giving people the runaround!
We went to purchase a car on 12th May, they seemed friendly enough and the car was nice so we paid a deposit and they said theyd deliver it on the 14th for us. There were, at the time, 3 issues to fix. Windscreen wipers needed adjusting, the tyre pressure was low and there was a scratch. Upon delivery 2 out of 3 were fixed as they said they couldn't do the scratch, they knocked some money off for us to sort it.
They gave us the green slip from the V5 and the keys and he left. We then had an email from the DVLA to say they'd recieved the paperwork, FOR A DIFFERENT CAR! we phoned IKA immediately and they apologised for the admin error and they would ring up and sort it our. I contacted again onthe Friday to check they had sorted it, they said yes they had phoned and that when we get the log book to "just throw it away" We said we weren't comfortable in doing that and would send it back to the DVLA, they said we didn't need to, but I just left it at that. They rang up on the Saturday to confirm that they had spoken to the DVLA AND IT WAS ALL SORTED! I questioned it as I had spoken to IKA the day before and that's what they said then. He said no the wait time on hold on the telephone was too long so they waited another day. I just reiterated my disappointment. We rang the DVLA when we got the log book, they had no record of the phone call but took note that we had never seen the car let alone purchased it, it was for a small red Peugeot nothing ,like the car we purchased. We sent a covering letter back with the log book, and have just received another letter to sort this situation out.
Within a few days of driving the car the tyre pressure warning came on again, we checked the pressure, and it was all OK, so I assumed they had just forgotten to reset it. Then, an air bag/seat retension warning came on very shortly after the check engine light came on and the engine started to shut down! By the only silver lining I can take from this is that we were approaching our home. When we got on the drive the fans continued to run for about 10 minutes. WE spoke to our garage who dealt with the AA 3 month warantee that we were given ( I say given they had not put it in with any paperwork given to us)
It came back with 19 faults! As they advised none were covered by the AA warrantee, some were serious faults and some that needed fixing would fix a few at the same time. IKA did collect the car, I did have to explain a few times that it would need to be towed as it could not be driven. They delivered the car back by driving it to us, upon delivery the plastic car covering along the drivers side of the windshield was very loose (apologies I do not know the technical term) he said it'll cost you £20 to fix it we will give you £20 , we refused we had taken photos before they took it and there had been no issues before and it shouldn't have come back like that let alone be left for us to deal with!
They took it back and returned it a few days later. We had it booked into our garage so the work could be checked. And that brings me to today, they had taken the battery out and not put the correct one back in, the fpgarage confirmed this was incorrect work. The fan they had cleaned but not done any work to, so effectively not sorting the problem! We just phoned them and they said it all works fine they're not interested anymore. So we are and extra £500 down and luckily had not sold on our old car or we would had have no car since 14th May. They get 2 stars because they did fix alot of the faults , however not quite completing the work and the DVLA issues are worrying. I would not use again, I couldn't talk with them on the phone, they continually kept telling me to "calm down" They responded to my husband better.
At ika motors 1st April I bought a Honda jazz from ika motors lovely car px friendly staff expeclly ramish and guys Nash did excellent job miner repairs job recommend to costumers who wants to buy a car they have a very good selection of cars to chose from thanks guys at ika motors.
I had a great experience buying a car from IKA Motors. Jamal was very helpful and made the whole process easy and comfortable. From start to finish everything went smoothly and I honestly couldn’t be happier. They gave me a good price for my old car and also sold me the new one at a fair price. Overall the experience was a 10 out of 10. I would definitely recommend IKA Motors and Jamal to anyone looking to buy a car.
Reply from IKA Motors
Great friendly staff very helpfull when I was purchasing my van. Great aftercare very highly recommended. Would definitely recommend.
Reply from IKA Motors
Very good customer service. Kept us up to date all the way through our order. We never felt pressured to buy the car or any extras, all the staff at IKA Motors were helpful and polite.
Reply from IKA Motors
IKA Motors won a Motorway auction, but at pickup offered £1,000 less, citing "crash damage."Later, the same car was listed at a much higher price, and Steve claimed the car was HPI clear (no accident history). And
The reviewer claims IKA Motors avoided calls and failed to resolve the issue “Very unprofessional. A liar.
Reply from IKA Motors
Very professional in dealings and they offer the best cars in best price. Highly recommended.
Reply from IKA Motors
Excellent service from IKA Motors! The team was professional, transparent, and made the car buying process smooth and stress-free. The vehicle was exactly as described and in great condition. Highly recommend!
Reply from IKA Motors
I have purchased a car from them and had zero issues at all. They are trustworthy.
Reply from IKA Motors
Very good working with you guys. You provided the great customer service.
Reply from IKA Motors
Purchase my first car
Very good experience.
They made all process very smooth.
Will recommend
Reply from IKA Motors
They bid for our car through motorway and after 2 weeks of them not contacting us and then not coming when they said they would they finally turned up. The guy who came sat in the car running it at high revs on the drive and then on the test drive was speeding at 80mph in a residential 30mph area.
Once back he complained that the engine bay smelt of burning! Turns out the guy who came was alone so clearly had no intention of buying the car in the first place was just wanted an excuse to back out of the motorway agreement!
Reply from IKA Motors
The service I received from IKA motors (Ramesh) was outstanding, bought our daughter's first car, would highly recommend this company again
Reply from IKA Motors
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