Ionotix Reviews 

89
TrustScore 3.5 out of 5

3.3

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Company details

  1. Clothing Shop
  2. Fashion accessories shop
  3. Shoe shop
  4. Ladies' clothes shop

Written by the company

Ionotix is dedicated to delivering high-quality products that combine innovation, reliability, and everyday practicality. We believe shopping online should be simple, transparent, and worry-free, which is why we focus on carefully selecting products that meet strict standards for quality and durability before they ever reach our customers. At Ionotix, customer satisfaction is at the core of everything we do. From the moment an order is placed to the moment it arrives at your door, we strive to provide a smooth and reliable experience, backed by responsive customer support and clear communication every step of the way. We continuously work to improve our product range based on customer feedback, industry trends, and a genuine desire to offer real value for money. Our team is passionate about finding products that make everyday life easier, more convenient, and more enjoyable. Whether you're a first-time visitor or a returning customer, we're committed to earning your trust through consistent quality, fair pricing, and honest service. Thank you for choosing Ionotix — we look forward to being part of your shopping experience.


Contact info

3.3

Average

TrustScore 3.5 out of 5

89 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 77% of negative reviews

Typically takes over 1 month to reply

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3.3

All reviews

(89)

88 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor

Ionotix is Poor! I Bought a “sequin” top for £35.95. There were no sequins, the 3/4 sleeves were longer than my arms and the quality of material poor. Not worthy of the money,

I asked for a refund and was offered 10% of the price of the item. After much too ing and fro ing, this increased to 30%. They also offered the alternative of money off a new purchase, which I would hardly want to do after this experience. Eventually they said I could return the item to china, by tracked post and at my cost. This would be considerable. I gave up at that point. Avoid this company Ionotix and the whole experience makes me wary of buying any item from china.

27 August 2026
Unprompted review
Rated 1 out of 5 stars

I feel scammed!

I feel scammed! Spent £40 on a power rangers costume. Firstly it took 16 days to arrive and when it did, it looks nothing like what is shown. Looks like my boy is going skydiving rather than saving the world. For £40, I believed it was good quality. I could have just got one locally that would still look better. Extremely disappointed.

28 August 2026
Unprompted review
Rated 1 out of 5 stars

this company deals in fake and…

this company deals in fake and unusuable items, especially the sdd external hardrives, and doesnt seem to want to fix this problem at all, they should not be in business.item number..#Ionotix3725,

17 August 2026
Unprompted review
Ionotix logo

Reply from Ionotix

Hi Dave, thanks for referencing the order number again, #Ionotix3725. As mentioned in our reply to your other review, we haven't yet received a photo or video showing the defect on the SSD drive, and that's why we've been asking for it, without it we can't properly assess the issue and find the right solution for you.

If you send that to info@ionotix.com, we'll pick this up right away and get it resolved.

Team Ionotix

Rated 1 out of 5 stars

Fake and bribes you to give 5 for £4…

Fake and bribes you to give 5 for £4 and u dont even get it plus They sell fake, corrupted hard drives and try to bribe you with £4 to give them a 5-star review. Avoid this shop!

18 August 2026
Unprompted review
Ionotix logo

Reply from Ionotix

Hi, thank you for your feedback. We're sorry to hear you're unhappy with your experience. Could you reach out to us at info@ionotix.com with your order number? We'd like to look into what happened and help resolve this for you.

Team Ionotix

Rated 1 out of 5 stars

Worse company I have ever used.

Worse company I have ever used.
Item looked nothing like i ordered.
Complete scam.
Would never use this company again.
Had to go through bank to get money back.

31 July 2026
Unprompted review
Ionotix logo

Reply from Ionotix

Hi Rachel, thank you for your feedback, and we're sorry to hear the item didn't match your expectations. That's never the experience we want our customers to have, and we understand your frustration.

We see that this was already resolved through your bank. If you'd still like us to look into what happened with your order, feel free to reach out to info@ionotix.com with your order number, we're happy to review it and make sure this doesn't happen again.

Thank you for taking the time to share your experience.

Team Ionotix

Rated 1 out of 5 stars

Still No Shoes After 9 Days – Feels Like a Scam

IONtix has been an appalling experience from start to finish. I ordered two pairs of shoes nine days ago, and nothing has arrived. The “tracking” they provide is completely useless — vague, impossible to follow, and gives no real information about where my order actually is.

For a company taking people’s money, this level of delay and zero communication is unacceptable. At this point, I feel genuinely scammed. I would strongly advise others to avoid IONtix entirely.

6 August 2026
Unprompted review
Ionotix logo

Reply from Ionotix

Hi, thank you for sharing this, and we're really sorry to hear about your experience. This is absolutely not the level of service we want to provide, and we understand how frustrating it is to be left waiting without clear answers.

We'd like to get this sorted out for you as soon as possible. Could you reach out to us at info@ionotix.com with your order number? We'll dig into the shipping status directly with our carrier and make sure you get a real, clear update on where your shoes are.

Thank you for your patience, and again, we're sorry this wasn't the experience it should have been.

Team Ionotix

Rated 1 out of 5 stars

Item was nothing like it showed. Scam site

Item was nothing like it showed. Pictures were completely different. Showed large portable air con unit, unit that came can fit in my hand. Have asked for a refund but no reply. Website says I have to fit the postage bill to send back. Complete scam website. Do not use.

Edit for follow up to msg below: I have contacted the email, multiple times, and they keep coming back with bogus offers and wont give me any return details. Dont be fooled by scam site.

22 July 2026
Unprompted review
Ionotix logo

Reply from Ionotix

Hi Samuel, we're sorry to hear the item didn't match what was shown and that you haven't had a response yet regarding your refund. We'd like to resolve this properly — please contact us at info@ionotix.com with your order number so we can look into the return and refund process. The Ionotix Team

Rated 5 out of 5 stars

First class website

First class website. No hiccups in ordering plus a ‘new customer’ discount. Great value product enabling more efficient photo presentations. I would definitely recommend. Kevin M

15 July 2026
Unprompted review
Ionotix logo

Reply from Ionotix

Hi Kevin, thank you for the great review! We're delighted the ordering process, discount, and product all met your expectations. Thanks for recommending us. The Ionotix Team

Rated 3 out of 5 stars

Need to work on the customer service a…

Need to work on the customer service a lot ngl but the product quality is very good.

19 May 2026
Unprompted review
Ionotix logo

Reply from Ionotix

Hi Mason, thank you for the honest feedback. We're glad the product quality met your expectations, and we're sorry customer service didn't fully live up to them. We'd like to learn more — please reach out to info@ionotix.com so we can improve. The Ionotix Team

Rated 5 out of 5 stars

Sweater was nice

Sweater was nice, well kitted. I thought of giving a review earlier but I wanted to try it for some time.

18 May 2026
Unprompted review
Ionotix logo

Reply from Ionotix

Hi Marson, thank you for taking the time to share your experience after trying the sweater! We're glad it held up well and that you're happy with it. We hope to see you again soon. The Ionotix Team

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