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Infinum Digitizing & Infinum Patches – 5-Star Rated Digital & Embroidery Partner Infinum is your one-stop digital house trusted by 300+ US/UK print shops, Etsy sellers, and brands. We specialize in premium embroidery digitizing with 2-hour rush delivery, flawless 3D puff, and free edits. Our vector art team delivers 1-hour print-ready files for DTF, screen, and sublimation with perfect color separations. We manufacture high-quality PVC, embroidered, woven & leather patches with free molds, artwork, and fast US shipping. Beyond embroidery, our Infinum Digital division builds Shopify & WordPress websites, iOS/Android apps, and manages SEO, Google Ads & social media to grow your brand online. Premium services include AI chatbots, workflow automation, custom ERP/CRM, and 24/7 IT support. Why clients rate us 5 stars: flat pricing, unlimited revisions, 24/7 WhatsApp support, and a 100% quality guarantee. First digitizing free. 100 Embroidered patches for $150. Websites from $499. Infinum – Where art, tech, and patches come together to scale your business.
9804 Expedition Trail, USA., TX 77385, Conroe, United States
2.3
7 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 83% of negative reviews
Typically takes over 1 month to reply
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This company keeps on spamming our contact form. In my previous review they told me I haven't provided proof. Which I can very easily if I could upload a picture. We had multiple form submits from the same domain. Please stop spamming us it is just becoming ridiculus at this point. The contacts name in the form is Zac Adam which says he is the COO. I know it is this company because they use the same email domain.
I am another one that has been taken advantage of. I will be reporting the company. Just very disrespectful and trifling and Scam!
Reply from Infinum Digitizing
How did we scam with you? Neither we know you nor you have any solid business over the internet and here we see another digitizing company which is trying to win over the competition.
Always remember, When your roots are strong, No body can take your TOP position in the market until you officially lose.
And here we pray for your ultimate success and progress ahead in life.
By the way, we have just started our loyal clients to write about us freely here so everyone will be stunned and flabbergasted very soon!
Just wait and see patiently.
Although! I reached to them couple of times in different ways. They haven't answered to my return wish. The product is worth 80 pounds, and I cannot get a refund. they don't respond to the mails.!!
Reply from Infinum Digitizing
Can you please show us your any proof or evidence that we ever dealt with us?
It seems like our competitor digitizing company is trying to have our top digitizing company image in USA demanged.
May God have mercy on your business and you grow more.
We have got solid and very loyal clients at Infinum Universe over the last two decades!
Don't trust this company, Fake company, Stay away from this company.!!
Reply from Infinum Digitizing
Hello Jerry,
How can you justify your statement? Where we receive lots of request that ask us to use Trust pilot platform and buy their paid review services.
Neither we know you nor you seem to be our valued client.
I wish you the best and May God bless you with immense peace and happiness in life.
Thanks
Infinum Digitizing Team
We have been using this digitizing company for several years, but unfortunately the quality and service have declined so badly that we can no longer recommend them. They do not listen to instructions, and the constant back-and-forth on designs has become frustrating, time-consuming, and exhausting.
One of our most recent projects was a complete disaster. We ordered 75 patches and were only able to use fewer than 10 of them. The patches were hand cut into circles and looked like something a kindergartener would make...absolutely unacceptable for a paid service.
On another project for custom Sublimated Shirts, the shirts ran VERY SMALL...so the Large Sizes were more like US SMALLS...the Client couldn't use half of the order because this was for a Professional Indoor Soccer Team in our Area...total disaster as well.
I can go on and on...but will leave it here.
This level of work is not only disappointing, it reflects a lack of care and professionalism. We will not be using them again, and strongly advise others to look elsewhere for digitizing and patch projects.
Reply from Infinum Digitizing
Hello Jeff,
How can you justify all these stories in a written proof until we posted the negative reviews over your social media pages.
If you had all these issues then why didn't you share the feedback months back. We made severl digitizing, vector orders too and even when you came back after the emergency you had in family, you even responded informing us that we would be got paid shortly.
I am sorry if you are hurt to read negative reviews over the social media but seriously you left no room for us.
I have all the written emails appreciating us for the patches and sublimated t shirts orders too.
It's more than a $1200 payment altogether and I even emailed you to get us paid partially in your next few invoices but this is we had to read here! Jeff,
Let's come inbox and end up this little conflict together professionally.
Thanks Zac
Infinum Digitizing
April 19, 2022: Sends unwanted spam emails after being told over the phone that our company does not outsource these services. Does not follow national do not call list rules. Will not stop contacting us even though we have asked them. Obvoiusly, does not care about the Laws, Regulations, or Rules of doing business in the country they are attempting to do business in and can not follow simple requests.
Aug 19, 2022: Just received another spam email from this company. They actually sent it through our customer contact portal on our website. We have reported them to both the website host and @Gmail now for Spam and Harassment.
Sept 23, 2022: Received yet another spam email. We have contacted Gmail and asked they ban the originating IP address for continued spam.
Dec 1, 2022: Received yet another message through our website which spacifically states not to send advertisements or spam. Again, the email used is being reported to Gmail.
May 5, 2026: They called a phone number on the PA do not call list, and it isn't even the first time they were told about that. The representative pushed and pushed for us to use their services even after being told we do not us the services of random companies that contact us first. Because they have been told we are on the PA Do not call list and continue to call, they are the definition of an illegally operating company, so yes... I was a little short with him.
Reply from Infinum Digitizing
We reached out to this company and explained that we only send you once a marketing email but it looks like the owner is in serious depression and he quickly started abusing and showing very inappropriate behaviors.
If I was their embroidery or screen printing clients, I would never ever give him a single piece of order after seen his bad behavior and absolutely non professional business manners.
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