Extremely professional company. All calls to them were polite and informative. The installation was seamless at my house. The installer,Raul, was on time and respectful and his work was exemplary. Hig... See more
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See what reviewers are saying
Raul did a fantastic job setting up my car's device. He was very patient, gave me a thorough lesson on how to use it, and kept everything tidy. He is an asset to your team, and I truly appreciate hi... See more
Recommended by car retailer. Made appointment Fitter Randy arrived early to my home. Communicated well. Took about one hour to fit. Explained well. So long as it works OK its an excellent bit of k... See more
Company replied
Great service from Bobbie who installed my tracker, she called 30 minutes before she arrived, just cracked straight on and was done in 30 minutes. Lovely person and great service. Ordered online,... See more
Company replied
Company details
- #10 of 13 best companies in Car Security System Installer
Written by the company
Our aim is to be your first choice for all your vehicle tracker, immobiliser, fleet telematics and dash cam needs by providing you with the best customer care and attention available in the industry. Through our national network of Thatcham Approved Engineers, we are able to work around you to provide you a convenient appointment time at your home or place of work. Above all, our team are passionate about what we do and because of that, we strive to delight our customers. We are confident that we can achieve this as our Management Team have a combined experience of over 50 years in the automotive industry. This means that we are experts in our field which enables us to understand and meet your needs.
Contact info
1F Sambhav House, HA1 1AF, Harrow, United Kingdom
- 08000 336 007
- sales@ineedatracker.com
- ineedatracker.com
4.7
Excellent
80 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Extremely professional company
Extremely professional company. All calls to them were polite and informative. The installation was seamless at my house. The installer,Raul, was on time and respectful and his work was exemplary. Highly recommend this service.
28 April 2026
Unprompted review
The Technician Raul was very…
The Technician Raul was very knowledgeable and explained everything very clearly. Thanks
9 April 2026
Unprompted review
Happy
Raul did a fantastic job setting up my car's device. He was very patient, gave me a thorough lesson on how to use it, and kept everything tidy. He is an asset to your team, and I truly appreciate his professional approach.
31 March 2026
Unprompted review
Installation of car immobiliser
Raul called in the morning to confirm the time he would arrive at my house to install the car immobiliser. He was very punctual, very professional and patient. He went through all steps clearly and made sure we understood each step of the process. Would definitely recommend.
27 March 2026
Unprompted review
Prompt efficient servicr
Prompt on time and date, no installation issues and clear instructions on use. Has performed without any issues and has stopped us worrying about car being stolen
22 January 2026
Unprompted review
Reply from ineedatracker.com
Thank you for the kind review, Ron. We're glad we could help protect your car and give you peace of mind, we're always here if you need us again!
Great service and was very patient…
Great service and was very patient going through all the processes in the checklist.
5 January 2026
Unprompted review
Reply from ineedatracker.com
Thank you for the kind review. Always happy to help if you need us again.
Quick and easy installation
Quick and easy installation. Raul was great, a massive assistance snd explained everything to me well. Would definitely recommend.
5 January 2026
Unprompted review
Reply from ineedatracker.com
Thank you for the kind review, Andreas. It means a lot to know you were happy with our services. Always happy to help!
The engineer Raul explained everything…
The engineer Raul explained everything properly and with patience. I recommend them.
17 December 2025
Unprompted review
Reply from ineedatracker.com
Thank you for the kind review, Sukh. We're glad you were pleased with our services
Great service professional and…
Great service professional and efficient would definitely recommend this service
15 December 2025
Reply from ineedatracker.com
Thank you for the kind review, we're always here if you need us again!
Very professional and efficient…
Very professional and efficient service.
Thank you Raul!
8 December 2025
Unprompted review
Reply from ineedatracker.com
Thank you for the review! It means a lot to our team to know you were happy with our services.
Clip broken due to the installation.…
I just bought my car to my car dealer to fix the panel which came off,and found out the clip binding the panel toward to car body was broken due to immobilizer installation.
20 November 2025
Reply from ineedatracker.com
Thank you for sharing your feedback. We’re sorry to hear about the issue with the panel.
We weren’t made aware of this problem prior to your visit to the car dealer, and we would have been more than happy to take a look and assist if you had contacted us first. Our team is always here to help resolve any concerns as quickly and professionally as possible.
It’s possible that given the age of the vehicle, previous work or general wear may have contributed to the issue you experienced. That said, we’re committed to supporting our customers and we would appreciate the opportunity to review the situation directly.
Please feel free to get in touch with us so we can look into this for you.
On time
On time, efficient, explained well, fitted perfectly…Great job
24 November 2025
Unprompted review
Reply from ineedatracker.com
Thank you for the kind review, Jeremy! Glad you were pleased with our services
Raul was the expert installer for my…
Raul was the expert installer for my ghost immobiliser. Not only did he get in touch to keep me posted of his ETA, he patiently explained all of the different steps and functions so that I didn’t have to even read the manual. Thank you so much Raul!
24 November 2025
Unprompted review
Reply from ineedatracker.com
Thank you for the very kind review! It means a lot to our team to know you were happy with our services
1 call and job done
1 call and job done. I’ve got multiple Shadow immobs which give peace of mind that the vehicles won’t be lifted by undesirables.
3 November 2025
Reply from ineedatracker.com
Thank you for the review! We're always here if you need us again.
Want a team!!
Want a team!!
I was running 2 hours late and they found a way to accommodate me. Awesome customer service and superb installation
Highly recommended
5 November 2025
Unprompted review
Reply from ineedatracker.com
Thank you for the review, Michael! We're always here if you need us again.
What an easy experience!
What an easy experience!
Really nice people, all my questions answered happily and the process clearly explained. The technician (Raul) who dealt with me was such a nice man and very helpful. Would recommend.
30 October 2025
Unprompted review
Reply from ineedatracker.com
Thank you for the very kind review, Kate! It means a lot to our team to know you were happy with our services.
Had some software issues with our…
Had some software issues with our campervan, the dealership tried blaming it on the tracker, Alex called the dealership personally and discussed how it is almost impossible for the tracker to interfere with the vehicle software, very good service to talk directly to the workshop manager on my behalf, thanks Alex excellent after sales service
24 October 2025
Unprompted review
Reply from ineedatracker.com
Thank you for the kind review! It means a lot to know you were happy with our services. Always happy to help
Tracker Requirement.
Required a tracker for my car, had worked with a fitter contracted to I need a tracker and he advised me to call into the office to discuss. Spoke to Alex who took the time to understand my issue and explain the various options.
17 October 2025
Reply from ineedatracker.com
Thank you for the kind review, Bharat. We’re happy to hear you had a good experience with us.
Excellent customer service
Excellent responsiveness, communication and customer service
Installation quickly completed on our driveway
20 October 2025
Reply from ineedatracker.com
Thank you for the kind review, Nigel.
It’s great to hear you were happy with our services. We're always here if you need us again.
Engineer came on time
Engineer came on time
He rang me half an hour before he came
Engineer was very polite and knowledgeable
He explained me very clearly
15 October 2025
Unprompted review
Reply from ineedatracker.com
Thank you for the review, we are glad you were happy with our services.
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