i2i Recruitment Reviews 

138
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support and professionalism throughout the job search process. Many people highlight the excellent customer service, noting the team's proactive communication and dedication to understanding individual needs. Reviewers appreciate the efficient service, which often leads to successful job placements and a smooth overall experience. People often feel well-prepared for interviews and supported throughout the entire application process. Many users also appreciate the friendly and approachable nature of the team, making the experience less stressful.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, efficiency, and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the support and clear... See more

Service

Customers consistently note positive experiences with service, describing it as professional, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I highly rated i2i while they helped me find a new job - The onboarding process with Ella was very smooth, she then referred me to her colleague Charlie to ensure they had an accurate picture of what... See more

Company replied

Rated 5 out of 5 stars

Honestly can’t fault them, Rich and Jade have been amazing since day one. Constantly reaching out to have a chat and making sure you’re happy even when jobs might not be coming around. Super persona... See more

Company replied

Rated 5 out of 5 stars

I had an outstanding experience with i2i recruitment. They were extremely helpful, knowledgeable, thoughtful and were always very fast at responding to any calls or emails. Thanks to them I am now sta... See more

Company replied

Rated 5 out of 5 stars

Ellie was incredible. I've never been through a recruitment company before but Ellie spoke to my new employer and me so regularly it meant we managed to find the perfect role for me. I couldn't b... See more

Company replied


Company details

  1. Recruitment
  2. Employment consultant
  3. Employment search service
  4. Recruiter
  5. Temp agency

Written by the company

For 20 years, we've been established in our community, and we're now proudly certified as a B Corp. We balance profit with purpose, delivering the highest standards of social and environmental accountability. Our personal approach helps businesses and people thrive, driven by a commitment to exceed expectations. Behind every job spec is a company, and behind every CV is a person. It's in our DNA - it's i2i.


Contact info

4.9

Excellent

TrustScore 5 out of 5

138 reviews

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No recent history of asking for reviews

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4.9

All reviews

(138)

31 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Keziah has been absolutely amazing

Keziah has been absolutely amazing, a true joy to work with from start to finish. Honestly will miss talking with her now having got a job after only being with i2i for less than a month.
100% would recommend

23 June 2026
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Hi Riley, thank you for the wonderful review. Keziah is super happy for you and we're all wishing you the best in your new role! - Team i2i 🧡

Rated 5 out of 5 stars

Excellent recruitment experience

Excellent recruitment experience!
Olivia found me a temporary job and made the process entirely stress-free. She was prompt, easy to communicate with, and went the extra mile by checking in on my first day to answer any questions I had, and still continues to do so. Highly recommend!

5 June 2026
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Hi Rea, thank you so much. We really appreciate the feedback and that it's been a great experience for you. Wishing you all the best - Team i2i 🧡

Rated 5 out of 5 stars

Highly recommend

I highly rated i2i while they helped me find a new job - The onboarding process with Ella was very smooth, she then referred me to her colleague Charlie to ensure they had an accurate picture of what I was looking for. Finally Keziah did a lot of work finding leads and working with me and my employer until I had secured the offer. Would highly recommend.

19 June 2026
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Hi Joe, thank you for taking the time to write such a glowing review of the team. We all wish you all the best in your new role - Team i2i 🧡

Rated 5 out of 5 stars

I had a great experience with Kezia.

I had a great experience with Kezia.

Upon signing on with i2i recruitment, from the first day I was connected with Kezia and had many progressive conversations about new employment.

I had several conversations with Kezia within a short timeframe of signing on, all very informative conversations about potential vacancies she was overseeing. Kezia took the time to listen to my situation and what I was looking for and brought forward some perfect employment opportunities in a short timeframe from signing on with i2i recruitment - if I'm honest other agencies didn't do anything close to the level of service Kezia offered myself.

Kezia arranged two interviews with some fantastic companies, to which I was successful in one interview and currently really enjoying the role and can see myself being there for a long term future career - to which I owe all of this to Kezia.

I think Kezia is a great example of someone that is exceptional in what she does, very professional, very engaging and informative and really does take the time to find her candidates the best opportunity possible. I owe Kezia so much for the role that she has secured for myself and I hope that her management see the exceptional person they have as part of their team.

My experience with other agencies were at best non-existent, to this day I am still going odd phone calls about how I'm doing which I simply reply that i2i recruitment have moved mountain and earth and secured me exactly what I was looking for. The process at i2i recruitment is that no other agency offers from my personal experience, nothing but the best and their team, Kezia a prime example, the best at what they do in the whole industry.

Sam.

11 May 2026
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Hi Sam,
Thank you so much for your incredibly kind words. It has been such a pleasure helping you with your search and I am so glad you are enjoying your new role.
Best of luck!
From Keziah - Team i2i 🧡

Rated 5 out of 5 stars

Ella was exceptional

Ella was exceptional, really helpful, extremely thorough and I would happily recommend to anyone who is either looking for a role or looking to recruit for a role

20 April 2026
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thanks so much, we really appreciate your feedback and are glad Ella looked after you so well. Thank you from the i2i Team

Rated 5 out of 5 stars

The team at i2i were excellent

The team at i2i were excellent. I felt they represented me well and their communication was the best. Grace deserves a special mention for her positivity and helpfulness. Thank you !

12 May 2026
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thanks so much, we really appreciate your feedback and are glad you had a great experience with us. All the best from the i2i team.

Rated 5 out of 5 stars

Professional and friendly

I worked at Cheltenham races through i21 they were very professional friendly and helpful, nothing was ever too much trouble, I spoke to Liv several times who went above and beyond to make sure everything went smoothly, I was always kept up to date with important information and details throughout, I would highly recommend this company, thank you all at i2i.

24 January 2026
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thanks Julie for your review, we really appreciate it and I'm glad you had such a smooth experience. Wishing you all the best from the Team at i2i.

Rated 5 out of 5 stars

I had a great experience with i2i…

I had a great experience with i2i recruitment, who secured me a temporary role in February. Coming out of the interview with the company I was unsure about my suitability for the role but Richard was always there to talk things through and put everything into perspective really well, and as a result I'm in a role that I enjoy and heading towards a permanent position. The wider team have also been great in answering any questions I might have

17 April 2026
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for such a lovely review, Alex. Wishing you all the very best in your new role and we're cheering you on. Team i2i.

Rated 5 out of 5 stars

Was dealing with a few people from i2i…

Was dealing with a few people from i2i an can say that the whole process was an absolute pleasure. If you’re serious about finding a role then they certainly match that energy, making sure they check in and guide you through the process as best they can. Ended up landing a role with Cat helping me out and I don’t have a bad thing to say she was so great.

Thank you i2i.

16 March 2026
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for taking the time to write such a wonderful review Hayden. We all wish you all the best in your new role - Team i2i 🧡

Rated 5 out of 5 stars

Liv from 121 Recruitment has bee…

Liv from 121 Recruitment has been extremely helpful for me in getting a role at the Cheltenham Festival. Fantastic 10/10!

4 March 2026
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for such a lovely review James. Liv is over the moon and we hope you enjoy the races! - Team i2i 🧡

Rated 5 out of 5 stars

Always incredibly supportive and have…

Always incredibly supportive and have helped me massively in finding my next role. A big thank you to Ellie and Ella as well!

25 February 2026
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for taking the time to write such a lovely role, Ellie and Ella are thrilled. - Team i2i 🧡

Rated 5 out of 5 stars

Thank you Olivia

Olivia - really professional and efficient. Thank you! 😊

24 February 2026
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for the lovely review. Olivia is over the moon 🙂

Rated 5 out of 5 stars

Great customer service

Cat was extremely helpful and kind during my job hunt and provided great communication and support! I would highly recommend.

10 February 2026
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for taking the time to write such a lovely review. Cat is over the moon for you and we wish you all the best in your new role! - Team i2i 🧡

Rated 5 out of 5 stars

Ellie was incredible.

Ellie was incredible.

I've never been through a recruitment company before but Ellie spoke to my new employer and me so regularly it meant we managed to find the perfect role for me. I couldn't be happier with how kind and supportive i2i have been. Ellie even drew me a map to help me get to my interview correctly.

Ellie you are a Star! Wish you the best!

17 February 2026
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for taking the time to write such a thoughtful review Hannah, and for putting your faith in us for the first time. Ellie is over the moon for you and we're always here if you need anything else. - Team i2i 🧡

Rated 5 out of 5 stars

A professional and efficient…

A professional and efficient recruitment team. They were responsive, supportive, and communicated clearly at every stage.
A smooth and well-managed experience from start to finish. Recommended.

13 February 2026
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for taking the time to write such a lovely review Diana. We wish you all the best - Team i2i 🧡

Rated 5 out of 5 stars

Excellent, Proactive and Positive Service

I have received excellent service from i2i recruitment in my Job Search. They are very proactive and friendly. A special mention to Ellie for her hard work and support in achieving a positive outcome for me.

13 February 2026
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for taking the time to write such a wonderful review Marie, we know Ellie is over the moon for you! Wishing you the very best. - Team i2i 🧡

Rated 5 out of 5 stars

Rockstar Recruitment thanks to Ellie from i2i

Ellie at i2i Recruitment provided excellent support throughout my job search - clear communication, helpful preparation and a positive outcome. Highly recommended!

6 January 2026
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for taking the time to write such a wonderful review. Ellie and the team are over the moon for you, and as always, if you need anything else, please don't hesitate to ask. - Team i2i 🧡

Rated 5 out of 5 stars

Feedback

The team were very helpful and engaging.
I had multiple recruiters reach out. They spent time understanding me as a person and my experience.

Re-assured me that there is work out the coming into the Christmas period.

They never missed a phone call when I rang and moved with speed.

10 November 2025
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Hi Mitchell, thank you for taking the time to write such a lovely review. Communication is key and we're delighted this was your experience. We wish you all the best in your new role - Team i2i 🧡

Rated 5 out of 5 stars

Thank you Georgie & Ellie

I have used a few agencies before, and during my time with i2i, and though they have all been fantastic; i2i have been something else!
From the start they have been on it for helping me find a role, with great communication and regular check ins, I have managed to land myself a great opportunity. With my chats with Georgie and Ellie, it has really felt like talking with my best mates as they have made the whole experience much more relaxing. They are great at knowing who you are as a person and recommending things based on that. I have massively appreciated everything. Though I hope not to have to use them again, I would not hesitate to use i2i if I needed to return to look for work. Biggest thanks again. :)

17 December 2025
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for taking the time to write such a wonderful review Bee. Georgie and Ellie are over the moon for you and i2i are always here - Team i2i 🧡

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