Fantastic trousers and amazing service. The trousers are a great fit and really warm. I ordered the wrong size and the customer service was outstanding. A replacement pair in the correct size was s... See more
Company replied
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Refused to replace boots that had split, these were a replacement pair as first pair leaked which were returned and they agreed that they were faulty. Apparently regardless of goods being faulty their... See more
Company replied
Excellent, comfy boots. Can’t report on longevity yet but they do seem well made.
Company replied
Had the boots less than 3 years and the side has split on the seam. They have only done light hunting, mostly clay shooting events and dog walking as I have larger boots from a different brand D... See more
Company replied
Company details
Written by the company
Hillman® redefines hunting gear and apparel, offering you groundbreaking innovation and cutting-edge design. Experience advanced technologies built into every product, featuring industry-first advancements that make your hunting experience unmatched. With Hillman, you get gear that is always warmer, lighter, and more efficient—designed to enhance your performance and elevate your hunting skills. Our revolutionary materials, intelligent technologies, and superior functionality empower you to hunt with precision and confidence, all while enjoying timeless design, elegance, and exclusivity. Owning Hillman means embracing the bold spirit of innovation and carrying gear that sets you apart in the field. Hunt smarter, move faster, surpass your skills and lead the pack - Hunt Like An Alpha™
Contact info
2255 Glades Road, 324A, 33431, Boca Raton, United States
- +1-256-294-4938
- cs@hillmanhunting.com
- hillmanhunting.co.uk
3.2
Average
29 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 77% of negative reviews
Typically replies within 2 weeks
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top notch i recommend
27 November 2025
Reply from HILLMAN - Innovative hunting clothing
Thank you so much for the great feedback!
Comfy boots
Excellent, comfy boots. Can’t report on longevity yet but they do seem well made.
23 December 2025
Reply from HILLMAN - Innovative hunting clothing
Thank you for the great feedback! We’re so glad to hear you’re finding the boots comfortable and well made. We hope they continue to serve you well over time—enjoy wearing them!
Hillman hunting boots
Very happy with the boots I ordered, very warm and comfy!
Happy with delivery and packaging too👌🏼
11 November 2025
Reply from HILLMAN - Innovative hunting clothing
Thank you so much for your kind words! We’re thrilled to hear your boots are warm and comfy, and that you’re happy with the delivery and packaging. We really appreciate your support and hope you enjoy them for many adventures to come!
Didn’t receive item and no response…
Didn’t receive item and no response very disappointed
9 December 2025
Unprompted review
Reply from HILLMAN - Innovative hunting clothing
Hello David, We are sorry to hear about this situation. According to DHL’s official tracking and delivery confirmation, the parcel was successfully delivered to the provided address, with photo evidence supplied by DHL.
As the delivery was completed correctly, neither DHL nor our company can be held responsible for the parcel going missing after delivery, and a refund cannot be issued.
Trouser keep your clacker bags warm.Biggest con…
Trouser keep your clakker Biggest con was wait.
26 November 2025
Reply from HILLMAN - Innovative hunting clothing
Thank you for your feedback. We’re sorry to hear that the waiting time was disappointing for you. Delivery times can vary depending on the courier and destination, but we always aim to dispatch orders as quickly as possible.
We appreciate your patience and hope to have the opportunity to provide you with a better experience in the future.
👍👍👍👍👍12345678910
7 November 2025
Reply from HILLMAN - Innovative hunting clothing
Thank you so much for your positive review! We appreciate your support.
Wrong item sent
Wrong item sent, and they would not reply to any of my emails to rectify the problem!!
Would never recommend them!!!!!
29 October 2025
Reply from HILLMAN - Innovative hunting clothing
We’re very sorry for the mix-up with your order and any trouble reaching us. Our customer support is waiting for your reply via email.
Terrible company from boot quality to…
Terrible company from boot quality to service.
1st they are selling boots at a price way more than companies who have been in the industry for decades longer, I tried them back in 2021 or 2022.
They split on the seam of the leather where my Harkila boots I purchased in 2013 lasted until 2019
Emailed them they made me wait weeks until they replied then gave the naturally pasted reply of 2 year warrranty assuming they are looked after etc here’s a discount code for 15% supposed to be on top of any other discounts but it is t the boots were discounted 15% or that’s what was advertised for Black Friday but they recently jumped the so called value of there boots to £450!!! They are normally £350 but that’s how they market a discount mark it up then offer a website discount making them look like a sale.
Anyhow multiple emails as the code isn’t working on top of the current discounts
Configured best leave a review
Also to note they changed the boot / upgraded it so that tells you they had issues with it too…
Please don’t lie I can upload the emails
The only discount offered is what was on the website already.
I wasted money on boots and time on your emails tell people how long it took you to respond to the first email almost a month
Explain why your boots have a seam near the front of the boot other manufacturers do not this is a weak area.
Don’t sit here and lie your pathetic
5 December 2025
Unprompted review
Reply from HILLMAN - Innovative hunting clothing
Hello David, our customer support tried to assist you in every possible way, we sent you the additional discount that were already on our website, even offered you to use the 30% discount. We asked you to provide us with an order number so we can assist you properly, we still didn't receive an order number from you.
We thank you for your review, and kindly asking you to check you email and reply to us please.
Charged me more than £100 to return…
Charged me more than £100 to return goods. I will never buy or recommend to others
27 October 2025
Reply from HILLMAN - Innovative hunting clothing
Hello Stephen,
Thank you for your review.
Return shipping costs are not covered by us and are deducted from the refund, as stated in our return policy. These are courier fees that we have already paid, not additional charges. We strive to be transparent and are sorry if this was not clear in your case.
Boots
Should make it clear through the ordering process the significant delay on receiving the items
8 October 2025
Excellent made boot
2nd pair of Hillimans, 3yrs hard wear out off my 1st pair, definitely recommend 👌🏻🤌🏻
8 October 2025
I am still waiting to re order as the…
I am still waiting to re order as the size I received were too small. Still no word after weeks passed since I returned the items paid for nearly 8 weeks ago how long before I get what I paid for not a happy Man
11 August 2025
Reply from HILLMAN - Innovative hunting clothing
Hello William,
Thank you for sharing your experience. We sincerely apologize for not providing timely updates regarding your replacement order and for any frustration this may have caused.
Your feedback helped us review your order, and we are pleased to see that the replacement products have been successfully delivered. We truly appreciate your patience and understanding throughout this process.
Warm regards,
Marie
Horrendous CRM
My order was months late, very little communication from you. On opening and within a day my dog ate one of the tighters and I have emailed you asking how I can get it fixed and you still haven’t come back to me. As someone who works in HNW hospitality and event management I think you CRM is diabolical.
31 July 2025
Reply from HILLMAN - Innovative hunting clothing
Hello Harry,
We sincerely apologize for your experience and truly regret the frustration caused by the delays and communication gaps.
We are already in direct contact with you and actively working to resolve the issue. Your feedback has highlighted areas where we need to improve, and we are taking steps to ensure our communication is clearer and more proactive in the future.
We greatly appreciate your patience and the opportunity to make this right.
Best regards,
Marie
Keep away from Hillmans Quality in my opinion is well below where it should be
Bought a pair of there top of the range hunting boots nice boot but the rubber started peeling away contacted Hillman who really there response was not the best told them of the problem and the fact i had only owned the boots 5 weeks after sending photos etc proving that it was a fault on the boot then had to return them which I did took several weeks waiting on them being returned finally got them back and the repair was terrible I could of done better myself so I wore the boots last week first time since them been fixed and yet again a piece of the rubber has separated from the boot unbelievable a pair of boots at this price this should never happen will never shop at hillman again
3 February 2025
Not great at all…
Had the boots less than 3 years and the side has split on the seam.
They have only done light hunting, mostly clay shooting events and dog walking as I have larger boots from a different brand
Disappointed spending £300 plus for boots only to last a short time and they were treated as recommended
31 January 2025
Unprompted review
Reply from HILLMAN - Innovative hunting clothing
Thank you for taking the time to share your feedback. At Hillman, we truly value every customer's experience, as it helps us continue to make our products even better.
Our boots come with a two-year warranty, reflecting the trust we have in their quality and performance. It’s important to keep in mind that the durability of hunting footwear can vary depending on how often and how intensively they’re used, as well as how they’re stored and maintained over time.
Given the tough conditions hunting boots usually face, getting more than two solid years of use is considered a very strong result in the industry.
Still, we’re here for you — if you ever experience any issues, don’t hesitate to reach out. Our team is always ready to help and make sure you stay satisfied with your Hillman gear.
Hillman Customer Service
Fantastic trousers and amazing service.
Fantastic trousers and amazing service.
The trousers are a great fit and really warm. I ordered the wrong size and the customer service was outstanding. A replacement pair in the correct size was sent out really quickly.
Very highly recommended
9 January 2025
Reply from HILLMAN - Innovative hunting clothing
Thank you for taking the time to share your feedback, William. We are glad to hear that you are satisfied with both the quality of our products and the level of service you received.
We strive to provide exceptional customer support, and we’re pleased that we could quickly assist you with the correct size replacement. Ensuring our customers receive an excellent shopping experience is our top priority, and your satisfaction means a great deal to us.
Hillman Customer Service
Absolutely terrible company
Absolutely terrible company. Will never purchase from you again, and neither will my fellow hunting friends after sharing my experiences with them.
2 January 2025
Reply from HILLMAN - Innovative hunting clothing
Dear Ben,
We are sorry to hear that you were not satisfied with your experience with our company. After reviewing your case, we can confirm that our representative assisted you promptly throughout both the purchase and return process.
Customer satisfaction is our priority, and we strive to provide the highest level of service. Please do not hesitate to reach out if there are any outstanding concerns or further assistance we can offer.
Hillman Customer Service
The hunting boots are my go to boots…
The hunting boots are my go to boots for the whole of winter, now into my 3rd year with these. Extremely comfortable, warm and waterproof. The dial to tighten the boot is brilliant. Love them!
23 January 2025
Reply from HILLMAN - Innovative hunting clothing
Thank you for your 5-star review, Jonathan. We’re delighted to hear that you’re enjoying your shoes and that they have become a part of your daily routine.
We take great pride in offering high-quality products designed for comfort and durability. Knowing that our shoes meet your expectations and serve you well is truly rewarding.
Hillman Customer Service
Very pleased with my purchase very good quality service very good…
Very pleased with my purchase very good quality, the jacket fitted perfectly the trousers are a size to small i will have to return them for a size bigger
6 December 2024
Reply from HILLMAN - Innovative hunting clothing
Thank you for sharing your feedback. Ivor. We’re delighted to hear that you’re pleased with the quality of our products.
After reviewing your order, we have not yet received your request to exchange the trousers. If you would still like to proceed with an exchange, please contact our team at info@hillmanhunting.co.uk, and one of our representatives will be happy to assist you promptly.
Hillman Customer Service
I ORDERED SOME TROUSERS EARLY NOVEMBER…
I ORDERED SOME TROUSERS EARLY NOVEMBER AND THEY CAME MIDDLE OF DECEMBER!
UNFORTUNATELY THEY DID NOT FIT AND IT HAS COST ME £39 TO SEND THEM BACK AND WE WILL JUST HAVE TO WAIT TO SEE HOW LONG IT TAKES FOR A REFUND.
6 December 2024
Reply from HILLMAN - Innovative hunting clothing
We appreciate the opportunity to clarify the details regarding your purchase.
Your order was placed as a pre-order for the Fusion trousers, with an estimated delivery timeframe at the end of November. Unfortunately, due to circumstances beyond our control, the shipment experienced a delay, affecting the delivery to our customers.
Upon reviewing your case, we found that you contacted us after you had already returned the trousers at your own expense. Typically, when a replacement is needed, we provide customers with a return label to minimize return costs.
Your returned item was received at our warehouse on 31st December 2024. Due to the holiday period, processing the return and issuing the refund took longer than usual. However, we can confirm that the refund was successfully processed.
We appreciate your feedback as it helps us improve our service. We sincerely apologize for any inconvenience caused.
Hillman Customer Service
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