Great experience until shipping. We were not advised our art had been shipped so when we received a request for funds from a courier we thought it was a scam. Would be good to know when shipped and t... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The quality of the paintings was quite good, and I did have one painting I asked for additional work to be done one, which was handled nicely. My 4 star rating is due to the lack of clarity around... See more
Company replied
This is the first, ( but not the last) time I bought a painting from Hila Creations. I took my time looking at many paintings and saved my favorites. After several days and being reasonably sure of on... See more
Good communication with Hila Creations for a custom piece l ordered. Very pleased with the painting which is getting framed now. Came with artist authentication papers and looks very professional.... See more
Company details
Written by the company
We are an art collective with our HQ in Essen, Germany. And we represent a lot of artists all over the world. As an Art Brand we dedicate a lot of time learning the effect of colors, textures, patterns and how we can use it on our canvases to spark positive emotions and calmness. All our paintings are made of high quality cotton canvas using oil and acrylic paint.
Contact info
Netherlands
- hilacreations.com
4.1
Great
385 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 42% of negative reviews
Typically replies within 1 month
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Beautiful artwork
Beautiful artwork. I purchased a large canvas for my master bedroom, and it is in the stretching framing process now. This company is honest and service oriented. So happy with their service
9 August 2026
Original Art Made Easy
It was very easy to communicate what was wanted and an easy process for ordering. We will be installing the whole house in September and excited to have piece of art showcase in the foyer.
13 July 2026
I did not realize I had tariff sucks to pay a tariff…
I did not realize I had to pay a tariff on those product. Was a bit upset about that . Other than that I liked my picture.
6 July 2026
Great experience until shipping
Great experience until shipping. We were not advised our art had been shipped so when we received a request for funds from a courier we thought it was a scam. Would be good to know when shipped and that extra payment for tariffs was required.
Otherwise would use your company again.
4 July 2026
After 10 days i was asked to check my…
After 10 days i was asked to check my painting. Some modifications were allowed but i was happy with it. 5 days later i got the painting at home!
I am very happy with Hila Creations and i’ll definitely buy again in future
21 June 2026
Misleading on many levels.
After 32 days of ordering I still haven't received my painting. The website states, that Hila is based in Germany, so I expected a much faster process. Turns out they are lying! According to the parcel tracking website my painting is coming from China! This is absolutely misleading, if I wanted a painting from China I would have bought it at a fraction of Hila's price from one of the Chinese websites..
14 June 2026
Great painting, great service
Everything was fine. Very efficient and painting came exactly as shown advertised. Thank you for a great service.
17 June 2026
FULLY SATISFIED
Definitely, to me, it is the best option to get quality paintings.
I bought 4 pieces, and I am fully satisfied.
Congratulations to the Hila team and the artists
11 June 2026
Good responses on the item’s delivery
Good responses on the item’s delivery! Beautiful piece! Look forward to displaying it in family room! Thank you!
10 June 2026
Terrible job at doing the new painting
Terrible job at doing the new painting. Clearly not the same artist that did the original.
6 June 2026
Reply from Hila Creations
Hi Chris,
Thank you for your feedback. I’m sorry to hear that your experience felt this way. We’d genuinely like to understand what went wrong and see if we can assist or resolve any outstanding issues.
Our dedicated customer support will reach out to you via email.
Kind regards,
Mai
It took now more than one month since i…
It took now more than one month since i did my purchase and there are no news about my package delivery. Could anyone tell me what is going on, please?
23 May 2026
Reply from Hila Creations
Hi Pedro,
Thank you for your feedback. I’m sorry to hear that your experience felt this way. We’d genuinely like to understand what went wrong and see if we can assist or resolve any outstanding issues.
Our dedicated customer support will reach out to you via email.
Kind regards,
Mai
I've made several orders from them
I've made several orders from them, they are awesome and their artwork as well!
Thank you, I strongly recommend
19 April 2026
The information isn’t clear and the…
The information isn’t clear and the process very slow
17 May 2026
Reply from Hila Creations
Hi Jonathan,
Thank you for your feedback. We sincerely apologize for the delay.
We're currently reviewing your order and will do everything we can to speed up the remaining stages. We appreciate your patience and the opportunity to improve.
Kind regards,
Mai
Hila Creations got back to me afterward…
Hila Creations got back to me afterward and we reach an agreement over my expectations. Thank you !
14 June 2026
Unprompted review
Reply from Hila Creations
Hi David,
Thank you so much for your kind words! We're absolutely delighted to hear that you're so happy with your beautiful painting.
It was a pleasure creating it for you, and we truly appreciate your trust in us. We hope it brings you joy for many years to come!
Kind regards,
Mai
Was just as the picture showed…
Was just as the picture showed beautiful quality and well packed for safe arrival. 💕
12 May 2026
Reply from Hila Creations
Hi Debbie,
Thank you so much for your kind words! We're absolutely delighted to hear that you're so happy with your beautiful painting.
It was a pleasure creating it for you, and we truly appreciate your trust in us. We hope it brings you joy for many years to come!
Kind regards,
Mai
Reply from Hila Creations
Hi David,
Thank you so much for your kind words! We're absolutely delighted to hear that you're so happy with your beautiful painting.
It was a pleasure creating it for you, and we truly appreciate your trust in us. We hope it brings you joy for many years to come!
Kind regards,
Mai
Wonderful experience with Hila…
Wonderful experience with Hila Creations and wonderful customer care and the painting is magnificent Im spreading the word -
5 May 2026
Reply from Hila Creations
Hi Helen,
Thank you so much for your kind words! We're absolutely delighted to hear that you're so happy with your beautiful painting.
It was a pleasure creating it for you, and we truly appreciate your trust in us. We hope it brings you joy for many years to come!
Kind regards,
Mai
Because in the photo it was with Frame…
Because in the photo it was with Frame I paid lot to get this
Got this rolled painting without a frame
11 May 2026
Reply from Hila Creations
Hi Harpreet,
Thank you for your feedback. I’m sorry to hear that your experience felt this way. We’d genuinely like to understand what went wrong and see if we can assist or resolve any outstanding issues.
Our dedicated customer support will reach out to you via email.
Kind regards,
Mai
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