Reply from Heldhonest
Thank you, Leland! Glad it arrived quickly and was exactly what you were looking for.
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3.2
Average
10 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Great experience
Great experience, products arrived exactly as I expected.
22 July 2026
Unprompted review
Reply from Heldhonest
Thank you for sharing your feedback with us! We are happy to hear that you had a great experience and that your products arrived exactly as expected.
We always strive to deliver a better experience every time, so please feel free to email us at assistant@heldhonest.com if there is anything more we can do for you. Thank you for being a part of our community!
I cannot believe I encouraged my…
I cannot believe I encouraged my clients to get this journal. I ordered mine on July 31, 2026, still don't have it. I've emailed and I get word salad. They are not even close to being an Honest & Held company. Says United States, yet comes from China. Lies, just lies. DO NOT BUY THIS JOURNAL. IF YOU VALUE YOUR MONEY, DON'T DO IT. THEY ARE THIEVES!!! And they won't refund my money. Pathetic!
14 August 2026
Unprompted review
Reply from Heldhonest
Thank you for taking the time to share your feedback, and we are so deeply sorry for the frustration, delay, and disappointment you’ve experienced. We understand how concerning it is to wait for an order, especially when you’ve recommended it to your clients, and we take full responsibility for making sure you feel supported and heard.
We want to assure you that we take transparency seriously and never intend for our updates or support to feel dismissive or confusing.
We have just sent an email directly to your inbox to make sure this is completely resolved for you. You can also reach us anytime at assistant@heldhonest.com. Thank you for your patience as we work to make this right.
Exactly what I expected
Exactly what I expected. Always polite and friendly staff
19 July 2026
Unprompted review
Reply from Heldhonest
Thank you so much for leaving a review! We are happy to hear that your experience met your expectations and that you found our staff polite and friendly.
We are always aiming for a 5-star experience, so if there is anything we can do to make your next experience even better, please feel free to reach out to us directly at assistant@heldhonest.com. We appreciate your support!
Always the best choice and the customer…
Always the best choice and the customer service is spot on
11 June 2026
Unprompted review
Reply from Heldhonest
Thank you for sharing your feedback with us! We are so glad to hear that you feel we are a great choice and that our customer service was spot on for you.
We always strive to provide a 5-star experience every time, so please feel free to drop us a note at assistant@heldhonest.com if there is anything more we can do to serve you better. Thank you for being a part of our community!
Reply from Heldhonest
Thank you for sharing your feedback with us! We are glad to hear that your payment processed smoothly and your download was instant without any confirmation delays.
We are always striving for a 5-star experience, so if there is anything we can do to make your experience even better, please feel free to reach out to us directly at assistant@heldhonest.com. We would love to hear from you!
The product is great and most…
The product is great and most importantly the delivery time was fast so it needs to be improved.
8 July 2026
Unprompted review
Reply from Heldhonest
Thank you for taking the time to leave a review! We are so glad to hear that you love the product.
We noticed your note about areas that need improvement, and we would love to learn more about how we can make your experience even better! Please feel free to email us directly at assistant@heldhonest.com so we can hear your thoughts and assist you further.
I ordered a few art kits to help manage…
I ordered a few art kits to help manage my daily stress. The materials are sturdy and the provided instructions were also easy.
13 July 2026
Unprompted review
Reply from Heldhonest
Thank you for sharing your feedback with us! We are glad to hear that you found the materials sturdy and the instructions easy to follow for your art kits.
We are always aiming for a 5-star experience, so please feel free to send us an email at assistant@heldhonest.com to let us know if there is anything more we can do to further support you in managing your daily stress. We would love to hear from you! Thank you for being a part of our community.
I am very pleased with the pottery…
I am very pleased with the pottery tools I purchased. Using them provides a necessary pause in my day and helps me stay present. The transaction was effortless and the quality is distinct.
18 June 2026
Unprompted review
Reply from Heldhonest
Thank you so much for your review! We are delighted to hear that you are pleased with your pottery tools and that using them offers a necessary pause to stay present during your day. Hearing that the quality stands out and the transaction was effortless means a lot to us.
Thank you for choosing us to be a part of your daily routine!
Great product
Great product! Has the ability to help with reflection and transformation!!
27 June 2026
Unprompted review
Reply from Heldhonest
Thank you so much for the 5-star review! We are so glad to hear that you love the product and that it is helping you with your reflection and transformation journey. Supporting moments like that is at the heart of what we do. Thank you for being a part of our community!
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