Overall good. The only issue is sometimes the timing is bit off between when we show interest to know when viewing happens. Wish there is more time and rough timeline from the ad being announced to in... See more
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HomeQ is very user-friendly and easy to navigate. After collecting a reasonable number of points, you can start applying for apartments in your preferred areas, although your chances of being select... See more
Company replied
HomeQ was extremely helpful in finding a great house for rent. The process was straightforward, easy to navigate, and made our home search stress-free.
Company replied
I discuss my problem with Willhem customer service and staff. They act efficiently and take actions. I believe that in future they will stand with me in every matter. A good customer service is when y... See more
Company replied
Company details
Written by the company
HomeQ är Sveriges största marknadsplats för förstahandslägenheter. Bli medlem idag helt gratis och sök bland tusentals lediga lägenheter från både privatvärdar och kommuner. En och samma kö för alla hyresvärdar, från Ystad till Karesuando. Hitta ditt drömboende snabbt, tryggt och utan krusiduller.
Contact info
Folkungagatan 44, 118 26, Stockholm, Sweden
- support@homeq.se
- homeq.se
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
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My experience is very very good with…
My experience is very very good with HomeQ Thanks so much.
Reply from HomeQ
The process is not clearly defined
The process is not clearly defined. There is no much information sometimes defined in the advertiesment and suddenly the owner generate and push to sign the contract rather than reviewing all the details defined in the contract. What if we do not like the terms in the contract? Then we we have to stop signing then you mentioned that it is not good for the reputation. How do you give us a chance to talk to the landlord and see the conditions and clarify things before selecting or preparing any contract or get the expression?
What I see is the ad is there for few days, but landlord says there are ppl in the queue waiting and push to sign. But if there are people in the queue waiting why the heck the apartment is still available for me to send the expression? I feel like we are locked and push to the wall to sign the contract without knowing what we get. There is no proper information about electricity / broadband service flexibility. So as a service provider, it is good if you think about the buyer's perspective also to have a good market place.
Reply from HomeQ
It's a great platform to know the available houses…
It's a great platform to know the available first hand apart..I am happy to be a member
Reply from HomeQ
every one has being super helpful and…
every one has being super helpful and understanding. the APARTMENT IS EXACTLY AS ADVERTISED. modern FRESH AND CLEAN.
Reply from HomeQ
Fast response, access and transparency
Fast response, access and transparency is what I like. Perhaps English contracting and documentation would help.
Reply from HomeQ
Happy that I found the house that I can…
Happy that I found the house that I can call my first own home here in Sweden.
Reply from HomeQ
Good place to find properties
Browsing was easy . Overall process was really good. Only problem was with language translation which created login issue for me I had to stop translation to login
Reply from HomeQ
I had a good experience with HomeQ to…
I had a good experience with HomeQ to find an apartment.
Reply from HomeQ
Easy and smooth process!
Great platform for first hand apartment hunting. I’d recommend to pay attention to new constructions especially as it’s easier to get offered an apartment and the competition is lower, rent prices a bit higher than old buildings but depending on the zone you can still get a good deal!
Reply from HomeQ
good
HomeQ made the housing process fairly straightforward overall. Communication was generally good, and the staff were polite and helpful when needed. There were a few delays and some details that could have been handled more smoothly, but the experience was decent overall. Not perfect, but a reasonable option if you’re looking for housing assistance.
Reply from HomeQ
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