Homefulness Reviews 

17
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Professional Organiser

Written by the company

Luxury and design-centric home organisation in London, UK.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(17)

8 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ive been using Caroline’s services for…

Ive been using Caroline’s services for two years now and it never disappoints! Helena is very detailed and meticulous and I feel lucky to be able to have them so handy when needed!

6 August 2026
Unprompted review
Homefulness logo

Reply from Homefulness

Thank you so much — two years of working with you has been a joy, and we'll pass your kind words about Helena's attention to detail straight on to her !

Rated 5 out of 5 stars

Amazing service, saved my house move!

Hopefulness came to the rescue when another unpacking service let me down and I was left with total chaos. On very short notice, they were able to send two excellent people who completely transformed the house in one day. They were kind and friendly and really calm. Really saved my house move! I will be calling them again to refine what they’ve started.

17 July 2026
Unprompted review
Homefulness logo

Reply from Homefulness

Many thanks for your kind words Carol. It was a pleasure to "come to the rescue" and we hope you can now fully enjoy your new home :-)

Rated 5 out of 5 stars

Lovely home organisation

I had a fantastic experience with the Homefulness Team from start to finish. Millie and Maya organised my space beautifully and helped me to de-clutter. It feels calm and I’m really happy with the end result!

12 June 2026
Unprompted review
Homefulness logo

Reply from Homefulness

Thank you Vidushi ! It was a real pleasure to help you organise your home

Rated 5 out of 5 stars

The HOMEFULNESS Team and Caroline has…

The HOMEFULNESS Team and Caroline has been amazing as always! I have been working with them for a few years now and it’s always so organised and tidy after they have left ☺️🙏🏼 Highly recommend!

21 May 2026
Unprompted review
Homefulness logo

Reply from Homefulness

Thank you for your fantastic review! It's always a pleasure to work in your home.

Rated 5 out of 5 stars

Great Organising Team

The Homefullness team did a great job unpacking our new home. Their team worked efficiently and suggested organisation styles that would fit our lifestyle with young children. The team was very client friendly and followed up promptly to questions.

24 March 2026
Unprompted review
Homefulness logo

Reply from Homefulness

Thank you so much for this kind review Courtney. It was a pleasure to help your family move into your beautiful new home.

Rated 5 out of 5 stars

I’ve never seen an anything like this

I’ve never seen an anything like this. Homefullness is incredibly talented! I’m so happy because I met with Caroline on Thursday to discuss my new home organisation requirements and within three days we’ve moved into a beautifully organised home. It wouldn’t have happened without Caroline and her amazing team’s support and organisation ❤️

5 October 2025
Unprompted review
Homefulness logo

Reply from Homefulness

Thank you so much Daluz. It's been a pleasure to help your lovely family into your new home.

Rated 5 out of 5 stars

Just fantastic

Just fantastic. They transformed my home and my life !!!
The team set up a proper organisation system which matches the flow of the house perfectly: everything is functional, peaceful and beautiful to look at.

16 September 2025
Homefulness logo

Reply from Homefulness

Many thanks Clyde. It was a pleasure to transform your home.

Rated 5 out of 5 stars

Best organisers in London

I've worked with other professional organisers before, but Homefulness is on another level. From the very first consultation, I could tell Caroline truly understood not only how to create order, but how to design systems that perfectly fit the way our household works. Every detail was thought with care, practicality, and style. The team is professional, warm and incredibly efficient - they somehow make the entire process seamless and even enjoyable. I honestly cannot imagine a better experience. Homefulness is perfection.

2 June 2025
Homefulness logo

Reply from Homefulness

Thank you so much for this wonderful review Laura!

Rated 5 out of 5 stars

Fantastic Service

Hiring Homefulness is by far the best decision I made for my home (and piece of mind). Caroline goes over and beyond to make sure everything goes smoothly and her team of organisers is fantastic. Bunch of lovely and hard-working ladies.

16 June 2025
Homefulness logo

Reply from Homefulness

Many thanks for this wonderful review Grace. We all loved working in your home

Rated 5 out of 5 stars

Stress-free move (I didn't lift a finger)

Homefulness team made my moving experience absolutely stress-free ! We went away for a week while the movers packed and moved our stuff into our new house. The team then came in and organised everything to perfection: it's stunning to look and it makes perfect sense. What a joy to walk into our fully organised new home !! Beds made and fridge full !

8 August 2025
Homefulness logo

Reply from Homefulness

Thank you so much Julie ! We wish you & your family all the best in your beautiful new home!

Rated 5 out of 5 stars

What a transformation !

What a transformation ! Hired Homefulness to organise my wardrobe as it was getting out of control and I realised I had completely forgotten about some items I own. Mollie and Claire transformed everything. I now have a super effective organisation system: I see everything I have and it looks stunning. I can dress within my own personal beautiful shop !!

29 July 2025
Homefulness logo

Reply from Homefulness

Many thanks Luanne. It was a pleasure to work with you and enhance your beautiful wardrobe.

Rated 5 out of 5 stars

Amazing service

Amazing service! I had just moved to London with over 60 boxes and lots of mess in my apartment, and Homefulness team helped me find the right place for everything & making things pretty at the same time. I end up using the service 2x (and almost wishing for a 3rd!). Definitely recommend !!

5 July 2025
Unprompted review
Homefulness logo

Reply from Homefulness

Thank you so much Barbara. We loved helping you settle into your new home!

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience. The team went above and beyond to fully unpack and organise our new home. The movers had left such a mess, it was an absolute disaster and I felt lost and overwhelmed. Mess was everywhere and I could not figure out how to organise and fit everything. The girls were so efficient, creative with space and a dream to work with. Highly recommend.

28 October 2024
Homefulness logo

Reply from Homefulness

Many thanks for these kind words. We loved getting you settled in your beautiful new home.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look