Home & Roost Reviews 11,323

I ordered a new bird table over a weekend, it arrived by courier on the Tuesday! Website is easy to navigate. Item was exactly as described with very minimal assembly required. I've not got it in posi... See more

Ordered a hedgehog home and some sundry items. Well made product at a good price. Chose to order direct from Home and Roost rather than than via the big online marketplace whose name begins with ‘A’ (... See more

Having been feeding a hedgehog I decided to buy a hibernation house. Think I probably left it too late in the season for this year . Will leave it out to get weathered so hopefully will get used nex... See more

Strong, well made, robust, spacious easy to put together hutches. Very fast delivery and well packaged. Extremely friendly and helpful service from people who go out of their way to help. Absolutely l... See more

Unfortunately, on arrival the roof and side panel were damaged in transit. Luckily, I emailed the company and got an immediate response! And that day a new roof and side panel was dispatched with... See more

I have been purchasing outdoor cat houses from Home and Roost for several years. I can’t fault any part of quality, value, speed of service and friendly, helpful staff. This is a British company tha... See more

Brilliant stuff. Ordered Mayfair XL Microchip Self-Heating Cat Kennel with One Way Privacy Window and really pleased. It’s outdoor use but I am keeping it indoor to block a greedy cat who steals al... See more

The hedgehog house that I bought was beautifully made and very reasonably priced. The delivery service (by courier) was very good, and the email contact I had with the company was very quick and helpf... See more

The hutch is of high quality, with the wood consistently treated and few knots. It’s well designed and looks like it will last a long time. My original kit arrived with a key part (the door!) missi... See more

The website was easy to use, the delivery was on time ,well packaged and the product is exactly as described. The Cat hutch has provided a much needed escape from the weather for the stray cat who v... See more

Excellent delivery service Quality of goods outstanding Kept up dated with delivery Excellent Love my hedgehog feeding station now my Hogs are getting fatter by the day . Thank you so much

Easy to order, and delivery of our hedgehog house was very quick. The house was extremely well made. There was a slight problem upon opening the box with a little damage to an interior partition in t... See more

We contacted Home & Roost for more information on what size cat house to buy and to find out more about microchip cat flaps. Alan responded quickly, was really friendly and provided great advice... See more

Excellent service. Good quality cat shelter. Well made, strong and cosy. From placing order to receiving the goods - less than 48 hours! Very impressed. Thank you. Would highly recommend Home & Roost.... See more

The product is easy to assemble and accurately cut however it’s made from the flimsiest plywood possible and I was expecting something better quality based on the website. Additionally what was... See more

Great communication, fast delivery. Well made bird table. Good price. Maypole table put together in 30 minutes, easy to understand instructions. Only one minor issue, I had to add four 35mm screw... See more

Ordered a double height rabbit hutch.delivery wss today should have been 4 boxes but only 3 have come.contacted DPD who say all items have been delivered.have tried all day to contact home and roost... See more

As a disabled woman who is unable to put anything together, it was wonderful to see this website and all the wonderful options to help the stray cats and hedgehogs that come daily for food and cuddles... See more

Quick delivery after order. Good product for purpose of keeping cat safe when outside. Cat flap with microchip is an excellent idea. Good space inside too. My only criticism was having to secure it mo... See more

Firstly the website states next working day for delivery this isn’t true. The product is cheaply made and I expected it to be sturdier for what I paid. It was easy enough to put together and serves th... See more

Really impressed with the quality of the bird table that I purchased from this company. The item arrived in great time and was well packaged and the instructions were very easy to understand for whe... See more

Very easy to order, and item arrived very quickly, despite being on back order. Great communication and even delivered to my correct safe place! The cat house is well built, with nice touches like... See more

I put this box up about 2 weeks ago beside another nest box (used this year for house sparrows with success 4 chicks hatched.) about about 2.5 metres high on east facing wall. These birds are now show... See more

I'm so glad it comes already assembled. Good quality materials and overlapping roof to keep it dry inside. Roof also removable for cleaning. I added the tunnel for security from cats and also reduce... See more

The website was very easy to use, gave me the essential information I was looking for and I liked the varying hedgehogs house options. It would be good to have more info about the hedgehog on the prod... See more

This is my second hutch from Home and Roost for me they are the best hutches in the uk. The ordering and delivery are quick and easy and it was not difficult putting the hutch together. Very good co... See more

I purchased a bird table over a year ago and had a slight issue with its top. Also, I hadn't done anything to maintain it. However, I sent an email to the company, and within a couple of days, I rec... See more

The advert I saw stated that delivery was free - but I was charged.I rang the advertised phone number & the gentleman who answered,checked immediately, agreed,but was wrong information.However he refu... See more

Fantastic products and great customer service! Purchased 2 rabbit hutches and then 2 run extensions, great quality and very easy to put together. Had a couple of queries which the team responded and a... See more

I made an error with my order. One quick message to Home &Roost and my error had been resolved. I have used Home &Roost products before and I’m really pleased with the longevity of the products.... See more

I bought the Marlowe outdoor cat shelter and the product is excellent. Delivery was timely. Home and Roost website is very easy to navigate.

I purchased a Mayfair Cat House XL self heating kennel with one way privacy window. Prior to the purchase I sought advice on whether a cat flap or 'curtain' was more appropriate for the outdoor se... See more

Good products that are robust and excellent value. Website is easy to navigate and product delivery is as promised.

Excellent customer service. The box is well made and very sturdy. I look forward to it being used by one of our regular hedgehogs.

Bought a lovely bird table, which when it arrived (a day early, impressed)on a friday it was slightly damaged which wouldn't allow for the birds to fly in and out without potential slight harm. Notifi... See more

Lovely hedgehog house and a really nice size. Our lady hedgehogs has already moved in and I think the other two are a bit jealous because hers is a little bigger and I can see another one being bough... See more

The double hutch arrived on time and it is sturdy with all the pieces arrived intact, although the labelling on the pieces of wood did not match the labelling on the rather brief instructions.

I have ordered two XL outdoor cat houses from Home & Roost. The first one was a few years ago and it's still standing strong. I ordered another one last week but I messed up my order. I emailed Ho... See more

The hedgehog house I bought looks really strong and well made. I am delighted with it. It arrived in good time from date of order and was well packaged and undamaged. I just hope a hedgehog finds it a... See more

Excellent customer service all round! Couldn’t be more helpful when I had a query and needed to add additional items to a previous order. Delivery was very quick and efficient!

Great website, easy to navigate & good product information. Very competitive prices and had products not found on any other website. Whole ordering process simple & no complications. Customer interac... See more

I had to return due to death of pet and the customer service man could not have been any nicer. He was so kind and arranged it to be picked up etc. What a fantastic service.

I was very impressed at the fast delivery of my bag of hedgehog food. He seems to be enjoying the dry biscuits rather than the wet food I was giving him. If he's happy I'm happy!

excellent service. The hen house is fine, very good value, easy to put together

The hedgehog house I ordered is good quality. I was pleased that it came fully constructed. Very good customer service.

My experience began badly: I ordered a hedgehog house, which should have been delivered within a 3-5 days timeline. It didn't arrive and I saw, via the tracking app, that it had been received... See more

Great service, kept me up to date with my order and was delivered very quickly.

Fast delivery and very good quality rabbit hutch at a reasonable price.

Great product and prompt delivery!

We ordered an outdoor cat shelter. When it arrived there was a problem with the roofing felt. Home and Roost promptly sent out a replacement. It's how companies deal with problems that show what they... See more