Houseplant.co.uk Reviews 

2,895
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 886 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that plants arrive in wonderful condition, looking extremely healthy and well-protected inside secure packaging during transit. People consistently appreciate the exceptionally quick delivery service, alongside the wonderfully easy ordering process available on the informative website. Some reviewers were not happy with delivery problems, noting that external couriers sometimes left packages at the wrong address or caused delays. A few other people also felt that the soil was excessively soggy, or that some individual plants arrived damaged and unhealthy. Despite these occasional issues, buyers remain eager to return for future purchases.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the healthy condition and beautiful... See more

Quality

Reviewers highlight positive aspects of quality, expressing delight with the healthy and beautiful condition... See more

Delivery service

Clients share positive opinions on delivery service, highlighting exceptionally fast shipping times and... See more

Order

Customers consistently note positive experiences with order processes, highlighting seamless website... See more

Website

People report positive experiences with website navigation and ordering processes. Consumers highlight that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have ordered quite a lot of plants from you over the last year and have never been disappointed. Every plant has arrived very quickly in perfect condition and very well packaged. So far all but o... See more

Company replied

Rated 5 out of 5 stars

Ordering was quick and easy. Delivery arrived soon after ordered, so no long waits after you make your choice. Very well packaged and plants in very good condition. Would definitely buy from this onli... See more

Company replied

Rated 5 out of 5 stars

I purchased 3 plants and I was super impressed with the whole process. Ordering was easy and delivery was very quick. My new plants were well packaged and arrived in great condition. They've settled i... See more

Company replied

Rated 5 out of 5 stars

I ordered a prayer plant for a present. It arrived in very good shape, well packaged and as fresh as a daisy, so to speak. I was impressed with the delivery service. Very fast, accurate and bang on sc... See more

Company replied


Company details

  1. Plant Display Store
  2. Flower Delivery

About Houseplant.co.uk

Written by the company

Looking for Houseplants? We have a huge variety and are the specialists at UK House Plant Delivery.

In 2021 we shipped over 50,000 houseplants to thousands of happy customers. We always have an amazing selection of House Plants on Sale to match any budget.

Unlike some of our competitors we do not have a minimum order value. We offer a staggered delivery charge system, so the more you order the cheaper the delivery. Plus any orders over £50 get FREE Delivery

We offer an amazing selection of Plant Gift Boxes or our very own House Plant Gift Card. All of our gift boxes offer Free UK Delivery.

We also stock a huge selection of House Plants with different characteristics. See below for quick links to our most popular House Plants.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 62% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.7

All reviews

(2,895)

848 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

No Plant Labels!

I bought several varieties of Orchids before from this company.
They would have got 5 stars but the last delivery I had was of 2 different types of Zygopetalums not in bloom, so that made plants much cheaper to buy, but it would have been nice to have had them labelled which was which as the flowers are different colours and one of them needs slightly different growing conditions.
So I haven’t a clue!

6 September 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful plant selection

Wonderful plant selection, arrived promptly - all v healthy plants and as described, well packaged too! Super happy to buy from this company again, wish discovered them sooner! Highly recommend!

1 September 2026
Unprompted review
Rated 5 out of 5 stars

This plant like all previous ones I…

This plant like all previous ones I have purchased from Houseplant U K is beautiful and I have paired it with another that's about the same size on a china tray and it looks lovely on my plant rack. Waiting for it to grow now. Love your plants as they always arrive in great condition ready to take up residence.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

The plants are beautiful

The plants are beautiful, arrived quickly and in great condition with lots of information regarding how to take care of them. I will use houseplant again.

27 August 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

2nd purchase and once again the plant arrived in perfect condition, and it traveled all the way up to the highlands in Scotland, packaging is perfect, I will be buying again.

27 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Well packaged orders so your plants arrive in tip top condition.
Great selection of plants, including orchids which are my personal favourites.
Order Now.

26 August 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service & product

Fantastic customer service prior purchase regarding product information, then very happy with the quality of plant that arrived, in prompt time which had been well packaged, too.

20 August 2026
Unprompted review
Houseplant.co.uk logo

Reply from Houseplant.co.uk

Thank you for this lovely review Lucy, and it was such a pleasure assisting with your query! We hope that fascinating Radiator 'Hope' and its cosy accompanying pot share plenty of inspiration with you long into the future, and we're just an email away if you'd ever like any further support or personalised plant care guidance here onwards - so please don't hesitate to get in touch. 😊

Happy growing!
Team Houseplant 🪴

Rated 5 out of 5 stars

What a fantastic buying experience I…

What a fantastic buying experience I had from Houseplant, beautiful plant and all recyclable packaging makes me understand the ethos of the company instantly! Well done Houseplant hopefully more companies will follow suit . I will definitely be returning as a customer and recommending to my friends and family

15 August 2026
Unprompted review
Houseplant.co.uk logo

Reply from Houseplant.co.uk

It’s fantastic to hear you enjoyed your experience with us! We’re really pleased the plant arrived looking beautiful and that our recyclable packaging made such a positive impression. Sustainability is something we care deeply about, so your comments mean a great deal to the team. Thanks for recommending us, and we’ll look forward to welcoming you back! 🌿✨
~Team Houseplant

Rated 5 out of 5 stars

I won’t buy plants from anyone else

Judging from the quality and condition of the plants I received these are people who know and care what they are doing could not be happier.

Particularly pleased with cactus in my order which now had pride of place in my living room. My other plants are wonderful as well I cannot fault.

18 August 2026
Unprompted review
Houseplant.co.uk logo

Reply from Houseplant.co.uk

This is exactly the kind of feedback that means so much to us! We’re really pleased the quality and condition of your plants have made such a great impression, and we love hearing that the cactus has earned pride of place in your living room. It’s wonderful to know you’re happy with everything in your order — thank you for choosing Houseplant.co.uk and for your kind words about the care our team puts into every plant. 🌵✨
~Team Houseplant

Rated 5 out of 5 stars

Great little plants

Great little plants that slot in anywhere. Easy ordering process. Quick delivery.

14 August 2026
Unprompted review
Houseplant.co.uk logo

Reply from Houseplant.co.uk

Thanks for sharing your experience! We’re glad you found the plants easy to fit into your space, and it’s great to hear the ordering process was straightforward and delivery was nice and quick. We really appreciate you choosing Houseplant.co.uk! 🌿
~Team Houseplant

Rated 5 out of 5 stars

Great quality plants

Brilliant company. Orchid arrived safely packed and in great condition. So pleased. I will definitely return to their website. Thank you!

4 July 2026
Unprompted review
Houseplant.co.uk logo

Reply from Houseplant.co.uk

Thanks so much for the great feedback! We’re really pleased your orchid arrived safely, well protected and in such good condition. It’s always a pleasure to hear when the care we put into packing our plants pays off. We’ll look forward to seeing you back on the website! 🌸✨
~Team Houseplant

Rated 5 out of 5 stars

Was very pleased with the delivery…

Was very pleased with the delivery service and the items was packed to a very high standard.
I will definitely be ordering again and will recommend to my family and friends.

17 August 2026
Unprompted review
Houseplant.co.uk logo

Reply from Houseplant.co.uk

It’s great to hear you were so pleased with the delivery and the care taken with your order. We put a lot of thought into how we package our plants, so it’s fantastic to know that came across. Thanks for recommending Houseplant.co.uk to your family and friends — we’ll look forward to your next order! 🌿
~Team Houseplant

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