Company activity
Updated 13 hours ago
This page gives you a detailed overview of how Housekeep has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.
Claimed their Trustpilot profile: June 2014.
Confirmed details
Proof of identity
Proof of identity of a user associated with this account
Contact details
Google My Business account verified and synced
Bank account
Bank account registered during subscription process
Pays to access extra Trustpilot features.
Asks their customers for reviews — whether positive or negative.
Review sources
Where reviews have come from for the past 12 months
Organic
848
Verified
2
Invited
1,350
Redirected
1
Total reviews from the past 12 months
2,201
Star distribution by review source
How star ratings differ by review source from the past 12 months
Reviews over time
How Housekeep got its reviews in the past 12 months
Reply behavior
How Housekeep replied to negative reviews in the past 12 months
Housekeep’s flagging activity
How frequently Housekeep flagged their reviews in the past 12 months
What's a flagged review?
Housekeep may flag a review if they think it's in breach of Trustpilot's guidelines.
Housekeep selects the reason(s) they're flagging the review, so we know what to investigate.
We don’t hide flagged reviews that are under investigation, unless they are flagged as having harmful or illegal content (then we blur them out).
Our Content Integrity Team assesses whether the flagged review is in fact in breach of our guidelines. If it is, we contact the reviewer.
If the reviewer is unable to resolve the issue, we remove the review from trustpilot.com.
- Housekeep flagged 173 of their reviews a total of 183 times.
- 89% of those cases turned out to be invalid.
*Data doesn’t include the 16 flagged reviews that Trustpilot is currently investigating.
What happened to the 173 flagged reviews from the past 12 months?
Reviews still online on trustpilot.com
157
Reviews removed from trustpilot.com
16
Review isn’t in breach of Trustpilot's guidelines for the reason(s) flagged by Housekeep
154
Reviewer resolved the breach of Trustpilot's guidelines
3
Reviewer didn't respond to Trustpilot's request to resolve the breach of Trustpilot's guidelines
16
Reviewer didn't resolve the breach of Trustpilot's guidelines