In a nut shell: price top, never issues with the delivery since years a lot of orders, quality as expected. The local shop is amazing as well. Thats why five stars
Company replied
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In a nut shell: price top, never issues with the delivery since years a lot of orders, quality as expected. The local shop is amazing as well. Thats why five stars
Company replied
My order was already packaged and handed to the courier an hour after I ordered! Unfortunately, the package ripped on it’s way and the guitar picks fell out. Although this is GLS’ fault, I contacted... See more
Company replied
Overall pretty good though parcel tracking was a bit hit and miss .. also small item missing in box but have been told its being replaced. English as an option would be nice even though Im in Austria... See more
Company replied
Besides the very good price: Very helpful and efficient comunication. Easy payment. Was always informed about the status of my order. Fast delivery (it took only 3 days from cleared order to receiving... See more
Company replied
Gitarren, Pianos, Keyboards, Schlagzeug, Sound uvm. Niedrige Preise, Waren ist morgen bei Ihnen Zuhause, 3 Jahre Garantie, Sorglos-Ratenzahlung. Musikinstrumente.
Mezi Vodami 23, 143 00, Prag, Czech Republic
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it was beautiful. everything was mailed with care and come so fast i couldn't believe. Thank you very much.
Reply from Kytary
In a nut shell: price top, never issues with the delivery since years a lot of orders, quality as expected.
The local shop is amazing as well.
Thats why five stars
Reply from Kytary
Simply the best Online Music Shop for instruments
No comparison to the G4M which claim to be good.
Reply from Kytary
Perfectly fine handling as usual. There was one minor issue with a pickguard I have ordered which arrived slightly bent. Probably some additional cardboard stiffeners could have prevented this from happening. Nevertheless, the customer service was very helpful and friendly too but in the end I could resolve the issue on my own.
Overall pretty good though parcel tracking was a bit hit and miss .. also small item missing in box but have been told its being replaced. English as an option would be nice even though Im in Austria its obvious my preffered language is English but all emails in German
Reply from Kytary
Reply from Kytary
easy going deals, fast shipping, competitive prizes,
bought there repeatedly, never had any negative issues.
Very good alternative to the big T.. in Germany :-)
Reply from Kytary
I received a B-stock product which wasn't exactly as described, as it had more scratches and blemishes than expected. I contacted the customer service and they offered me a partial refund PLUS a special discount for my next purchase.
I will definitely order again from KYTARY.
Reply from Kytary
My order was already packaged and handed to the courier an hour after I ordered! Unfortunately, the package ripped on it’s way and the guitar picks fell out. Although this is GLS’ fault, I contacted kytary and they sent me the missing picks right away!
Will definitely order here again, but choose Post and not GLS as courier, it’s worth the extra money.
Reply from Kytary
You never sent me my Guitar after I paid in full!!!
Reply from Kytary
good service, quick transportation, cheap price
one thing to note, the guitar that was send had a buzzing low E string and the first fret was a little rough at the edges. So i had to adjust it a litte.
Reply from Kytary
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