Disappointed with Kido’s Lack of Flexibility
I’m quite disappointed with Kido’s administration when it comes to flexibility. If a family needs to be away for more than a month, they make it nearly impossible to hold your child’s spot without continuing full payment. Instead of offering reasonable solutions, they play games and make it seem like you’ll lose your spot if you withdraw—even though it’s clear that keeping absent children on the roster while still collecting fees is just extra income for them.
It feels less like a childcare center and more like a business scheme designed to maximize profits rather than support families. A little more understanding and flexibility would go a long way.