FurnitureOkay Reviews

1,226

•

4.9

Outdoor furniture shop

Write a review Visit website

Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, finding them beautiful, comfortable, and exactly as described online. Many people appreciate the well-made construction and how the items enhance their spaces, often exceeding expectations. Reviewers frequently highlight the exceptional delivery service, noting its speed, punctuality, and efficiency, with many receiving items much sooner than anticipated. The staff also receives high commendation for being helpful, friendly, and knowledgeable, providing excellent communication and support throughout the purchasing process. This contributes to a very satisfying overall transaction for consumers.

What people talk about most

Product

People report positive experiences with products, frequently expressing satisfaction with their purchases,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and promptness.... See more

Quality

Reviewers consistently express satisfaction with the quality of products, highlighting that items are... See more

Service

Reviewers highlight positive aspects of service, consistently praising its reliability, professionalism, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, knowledge, and... See more

Reviews shaping this summary

Everything went very smoothly. I ordered a large outdoor umbrella online on Sunday. I received an email on Monday that my order was being processed then a text on Tuesday saying the order was ready fo... See more

Company replied

Purchased extendable ceramic top table. Prompt delivery. Prompt responses to questions.Exactly as described. Mechanism works as displayed in the video. Did not disappoint with the wow factor. Later pu... See more

Company replied

Company details

About FurnitureOkay

Written by the company

It’s our mission to bring you a great outdoor lifestyle, because we believe that better outdoor lifestyle means a better life.

At FurnitureOkay, you'll find a unique range of outdoor furniture you'll love, including outdoor lounges, dining tables, chairs and more. Every small detail from choice of cushion fabric to seat depth, are considered when introducing a new piece of furniture. We deliver our outdoor furniture directly to you — eliminating commission-driven, inflated prices.

To complete your outdoor living set-up, choose from our collection of BBQs, outdoor heaters, fire pits and more, made by reputable brands you recognise and trust.

Combining 25+ years of experience, high-quality products, and great customer service, we at FurnitureOkay have set out to change the way you enjoy a life outside.

Contact info

33 Macbeth Street, 3195, Braeside, Australia
support@furnitureokay.com.au
furnitureokay.com.au

4.9

Excellent

1k reviews

5-star

4-star

3-star

2-star

1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

People also looked at

Ambient Lounge Australia

ambientlounge.com.au

4.6

(116)

Amart Furniture

www.amartfurniture.com.au

4.5

(30k)

Factory Buys

factorybuys.com.au

4.6

(6k)

Kave Home Australia

au.kavehome.com

4.3

(242)

SHACK

shack.com.au

4.8

(799)

Shade Australia Pty Ltd

shadeaustralia.com.au

4.9

(3k)

Temple & Webster

templeandwebster.com.au

4.5

(13k)

Divano Furniture

divano.com.au

4.1

(112)

4.9

All reviews

(1,226)

129 reviews in the last 12 months

Write a review

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Merged reviews and profileRead more

This profile was merged with one or more other Trustpilot profiles belonging to this company. Some reviews shown here were originally from another profile, but now appear in one place.
Profiles can be merged for reasons such as identical domains, rebranding, or change in ownership. Read more

Jun 6, 2026

8 April 2026

Reply from FurnitureOkay

May 21, 2026

Thank you Christopher!

May 1, 2026

Great BBQ

Thanks for the great shopping experience. The website was easy to navigate. I am very happy with the product. Overall, the BBQ, sink and fridge units were easy to assemble (although took time, patience and two people). Delivery was super quick!

1 April 2026

Reply from FurnitureOkay

May 6, 2026

Excellent customer service.
Friendly, helpful staff member.
Very knowledgeable on the products.
We had a different bolt which was incorrect and wouldn't fit the chair.
One phone call and it was all sorted. I picked up the correct bolt the next day.
Furniture is of excellent quality. We love our new outdoor settings.

16 March 2026

Reply from FurnitureOkay

Apr 17, 2026

Thank you Dianne!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look

Suggested companies