Kris could not have been more helpful throughout the whole process. His communication was excellent, and despite us having such a short lead time, he went above and beyond to make sure everything wa... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
We’ve just had our third flooring order from Floorstore fitted today. Always great service from Mike in store who has the patience of a saint, nothing is too much trouble. Simon the surveyor who is al... See more
Company replied
Paul at the Wakefield store has been really helpful and knowledgeable throughout with assisting us on choosing our LVT flooring. Looking forward to having it fitted in the next few weeks ! There is... See more
Company replied
The sale staff were great but unfortunately the fitting team let them down there have not put any carpet grips down and have got glue all over the tresshold strip and it is lifting at one end When... See more
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Company details
- #8 of 88 best companies in Flooring Shop
- #15 of 115 best companies in Bed shop
- #4 of 32 best companies in Carpet Retail Shop
- #8 of 38 best companies in Flooring contractor
- #3 of 38 best companies in Wood and laminate flooring supplier
About Floorstore
Written by the company
Floorstore - Harrogate Floorstore - Leeds Floorstore - Wakefield Floorstore Outlet - Crossgates Floorstore Outlet - Leeds
Floorstore is proud to be family run since 1961, providing the largest selection of flooring in Yorkshire with 6 stores across Leeds, Wakefield and Harrogate plus a trade counter in Leeds.
We stock floors from some of the best flooring and carpet brands including Amtico, Karndean, Kahrs, Quick-Step, Invictus, Abingdon, Cormar & Victoria Design Floors.
From elegant, engineered wood and luxury vinyl to modern and soft, stylish carpets, when it comes to fantastic flooring, we’ve got you covered. We also offer a great range of rugs, remnants and roll vinyl. Plus our Wakefield store offers a dream selection of beds too!
Whether you’re planning your next DIY project or need full service fitting, our in-store team are on hand to help you find your perfect flooring or carpet. We also price match and offer a great range of flexible finance options so getting your new floor couldn’t be easier.
We've Got You Covered
Written by the company
- Price Match Promise
- Found the same floor cheaper elsewhere? Speak to one of our friendly team in store about our Price Match Promise. We will happily match the price of a product at a competitor that is in stock and available within a 10 miles radius of the Floorstore.
- Flexible Finance
- We have a great range of flexible finance options available for our customers to help them spread the cost of their new carpet or flooring including 0% interest free and Buy Now Pay Later options, see our website for further information.
- Measuring & Estimating Service
- Not sure how much carpet or flooring you need? We offer a free, no obligation measuring and estimating service, simply pop into one our stores to find out more.
- Fitting Service
- We work with a range of hand chosen fitters across Yorkshire so we can arrange for your new floor to be installed so you can sit back and enjoy your new floor. Pop in store and speak to one of our team of friendly experts to find out more.
- Blue Light & Armed Forces Discount
- We’re proud to support those who serve our great nation, so if you work for the NHS, Emergency Services or Armed Forces then you could save up to 10% on flooring and beds. Just speak to a member of the team in store and they will be happy to assist you.
Contact info
Get FREE underlay on any flooring order
4.9
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 48 hours
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Manny was helpful and answered all my…
Manny was helpful and answered all my questions together with Andy and Lee.
I highly recommend coming to the shop instead of buying material online. I have learnt a lot from them.
6 September 2026
Unprompted review
Absolutely amazing service
Absolutely amazing service, we only went in to browse and managed to secure flooring for our kitchen bathroom and carpet for our stairs and landing. Friendly, great communication and knowledge. Molly also found us a really good price! Would definitely recommend.
6 September 2026
Unprompted review
What a great and easy process
What a great and easy process. Lots of advice and support from Molly. We have come away with a build your own bed so have chosen exactly what we wanted from style, colour, size and mattress comfort. Great experience as it always is from Colin Molly and the rest of the team. Thanks
6 September 2026
Unprompted review
Absolutely excellent service would…
Absolutely excellent service would highly recommend nothing was too much trouble for them and the Fitter was outstanding Couldn’t have ask for better workmanship he did everything we wanted he was very friendly, patient &.professional couldn’t have asked for more thank you so much
Jo&Dave
15 July 2026
Unprompted review
Very helpful and gave excellent service…
Very helpful and gave excellent service 👏
4 September 2026
Unprompted review
Great Service and Happy with Result
The sales process provided by floor store and the advice we received were bang on. In addition the fitting completed by Craig was absolutely excellent. My daughter’s room has had an amazing glow up as a result. Excellent overall.
18 August 2026
Unprompted review
Crossgates stores
John at the Crossgates stores was fantastic and very helpful.
3 September 2026
Unprompted review
Manny provided absolutely fantastic…
Manny provided absolutely fantastic service. He was very helpful, professional and friendly throughout, and made sure everything was sorted properly. His customer service was excellent, and I really appreciate the time and effort he took to help me. A great experience thank you so much, Manny!
3 September 2026
Unprompted review
Great choice
John was very professional and helpful, plenty of carpet choices I will definitely recommend this store.
2 September 2026
Unprompted review
Reply from Floorstore
Thank you for your wonderful review! We’re delighted John provided professional and helpful service, and that you were impressed by our wide choice of carpets. We really appreciate your recommendation and look forward to welcoming you back!
Great guys and great shop
2 September 2026
Unprompted review
Reply from Floorstore
Thank you for your kind review! We’re delighted you had a great experience with our team and enjoyed visiting the shop. We look forward to welcoming you back soon!
Great laminate here for more again good…
Great laminate here for more again good choices
2 September 2026
Unprompted review
Reply from Floorstore
Thank you for your great review! We’re delighted you were pleased with our laminate flooring and the range of choices available. We really appreciate your return custom and look forward to welcoming you back again!
Reply from Floorstore
Thank you for your lovely review! We’re delighted you’re so pleased with your new Amtico flooring and the excellent job completed. We hope you enjoy your beautiful new floor for many years to come!
Reply from Floorstore
Thank you for your fantastic review! We’re delighted John provided you with excellent service. We’ll make sure your kind feedback is passed on to him, and we hope to welcome you back soon!
Andy and Colin where fantastic very…
Andy and Colin where fantastic very knowledgeable and helpful would recommend to anyone who is wanting floor covering or just advice
2 September 2026
Unprompted review
Reply from Floorstore
Thank you for your wonderful review! We’re delighted Andy and Colin provided such knowledgeable and helpful service. We really appreciate your recommendation and will be sure to pass your kind comments on to them. We look forward to welcoming you back!
Recommend to everyone great shop
1 September 2026
Unprompted review
Reply from Floorstore
Thank you for your kind review! We’re delighted you had a great experience with Floorstore. Your recommendation means a lot to us, and we hope to welcome you back again soon!
John was super helpful and went above…
John was super helpful and went above and beyond to help me find what I needed and to match my visions of the flooring I wanted. The price was excellent for the highest of quality flooring, I could not recommend floor store high enough and will definitely be back for future projects
1 September 2026
Unprompted review
Reply from Floorstore
Thank you for your wonderful review! We’re delighted John went above and beyond to help bring your flooring vision to life. It’s great to hear you were impressed with both the quality and value. We truly appreciate your recommendation and look forward to helping with your future projects!
Brilliant service from the floorstore…
Brilliant service from the floorstore outlet defo recommed
1 September 2026
Unprompted review
Reply from Floorstore
Thank you for your fantastic review! We’re delighted you received brilliant service at our Floorstore outlet. We really appreciate your recommendation and look forward to welcoming you back soon!
Great service from manny and andy great…
Great service from manny and andy great chocies
1 September 2026
Unprompted review
Reply from Floorstore
Thank you for your great review! We’re delighted Manny and Andy provided excellent service and that you were pleased with our wide selection. We’ll be sure to pass your kind comments on to them. We hope to welcome you back soon!
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