Chris, Duncan, Liz, Dan and Patsy have done fantastic work for me since their inception. I've never been let down by them on any occasion, which in an industry like theirs says an awful lot. I'll... See more
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We use Firspoint Logistics for both local and international shipments and I can't fault them in any way. Dan and the team treat every job with professionalism and high priority. Dan has been amazing,... See more
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Professional logistics company. I usually deal with Dan who is always happy to help and look for best shipping option for me. He always ensure everything is sorted before goods are collected. Help... See more
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What a fantastic service from first point logistics. This company have enabled us to effectively maintain and run our business efficiently by carrying out every logistic service we have needed. We fin... See more
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Company details
- #2 of 16 best companies in Freight Forwarding Service
- #5 of 123 best companies in Business-to-Business service
- #3 of 37 best companies in Courier and Delivery Service
- #3 of 34 best companies in Courier service
- #3 of 34 best companies in Logistics service
- #4 of 28 best companies in Delivery Company
About Firstpoint Logistics
Written by the company
Firstpoint Logistics: Learn why businesses that choose us, stay with us
Choosing a logistics provider is easy. Finding one you can rely on long term is much harder.
At Firstpoint Logistics, we build partnerships that last. Businesses choose us for our expertise, service and technology, but they stay because we consistently deliver reliability, transparency and control across their supply chain.
We provide a complete logistics solution across road, air and sea freight, supported by our carefully developed network of service partners and our proprietary logistics platform, Onepoint. This allows us to manage every shipment with precision while giving our customers full visibility of their deliveries.
Modern logistics demands more than simply moving freight from A to B. Businesses need real-time information, proactive communication and complete confidence in their supply chain.
That is why we have developed our own technology platform, Onepoint.
Through Onepoint, customers benefit from real-time tracking, live ETAs, instant proof of delivery and proactive shipment notifications. Combined with advanced geo-fence tracking, this provides complete visibility of freight movements and allows businesses to make faster, better-informed decisions.
Technology provides the transparency. Our operations team ensures everything runs smoothly behind the scenes.
Technology is only part of the solution. Logistics still relies on experienced people who understand the detail.
Our team combines decades of industry experience with a proactive service approach. Customers have direct access to logistics experts who understand their industry, their requirements and the importance of delivering on time.
Support is available 24 hours a day from real people who are focused on solving problems before they become issues.
- One dedicated logistics partner for all delivery requirements
- Real-time tracking, live ETAs and instant proof of delivery
- Complete visibility through the Onepoint logistics platform
- Access to a partner fleet of more than 80,000 vehicles
- 24/7 support from experienced logistics specialists
- BIFA-trained experts who understand complex logistics requirements
- Proactive communication and reliable delivery performance
Our vision is to shape the future of logistics through a smarter delivery network that combines innovative technology with experienced logistics professionals.
By bringing together powerful technology, a trusted partner network and a highly experienced team, we help businesses move goods around the world with confidence.
And that is why businesses that choose Firstpoint stay with us.
Contact info
A&W Building, Quays Marina, Portishead, BS20 7DF, Bristol, United Kingdom
- 0345 0303 777
- operations@firstpointlogistics.co.uk
- firstpointlogistics.co.uk
Firstpoint Logistics
5.0
Excellent
335 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Needed a delivery delivered urgently
Needed a delivery delivered urgently, collected on time delivered asap
9 June 2026
Reply from Firstpoint Logistics
Thank you for your feedback! We are pleased to hear you were happy with the service and that we could get your delivery collected and delivered quickly.
Reply from Firstpoint Logistics
Thank you for your review! We're pleased everything was delivered on time and as expected. We appreciate your feedback.
Reply from Firstpoint Logistics
Thank you for your 5-star review! We're pleased to hear you found our service quick and efficient, and that our communication kept you informed throughout.
Always on hand to deliver our goods no…
Always on hand to deliver our goods no matter what time i call them and very quick to get something in to deliver
30 March 2026
Reply from Firstpoint Logistics
Thanks for your great feedback, we really appreciate it. Glad the team could support you quickly whenever needed!
Very good exeperience with First Point
Very good exeperience with First Point. i received a very competitive quote from them, great communication with regards the collection times and delievry times. There was an issue with my customer not being at home when Frst Point arrived and they when above and beyond to ensure the delivery happended.
31 March 2026
Reply from Firstpoint Logistics
Thank you for your feedback! We are pleased to hear you were happy with the service and communication throughout.
Very helpful and quick service
Andy was extremely accommodating in setting up a last minute collection and re-delivery.
Firstpoint are always the first ones we call for collections and deliveries.
26 March 2026
Reply from Firstpoint Logistics
Thank you so much for your lovely review. We're really pleased to hear you're happy with our service!
Great service from from start to finish…
Great service from from start to finish from my contact Ziad. Professional, efficient process with great customer service, will be using again.
19 March 2026
Reply from Firstpoint Logistics
Thanks Allan, Ziad will be so pleased with this review! We will be sure to pass this onto him.
Reply from Firstpoint Logistics
Thank you for your lovely review! It's always great to hear that our staff are doing such an amazing job.
Reply from Firstpoint Logistics
Thanks Katie, it is always a pleasure working with you.
Reply from Firstpoint Logistics
Thank you for your lovely review!
Consistent & reliable
Firstpoint are consistently reliable/cost effective and efficient - we have used them for some years and will continue to do so.
25 February 2026
Reply from Firstpoint Logistics
Thank you for your lovely review!
Reply from Firstpoint Logistics
Thank you for your review.
Best company
We are working with them regularly and very satisfied with service delivery and collection
12 January 2026
Unprompted review
Reply from Firstpoint Logistics
Thank you for your kind review.
Absolutely outstanding
Absolutely outstanding. Having recently used their out-of-hours service late on a Saturday evening, the item was picked up in Edinburgh within an hour of the booking being made, and delivered to Oxfordshire well within the given delivery window at 08:15am the following day. The driver was extremely polite and handled the item with great care. Exceptional service and I can't recommend this company enough.
13 December 2025
Unprompted review
Turned up early and extremely helpful…
Turned up early and extremely helpful with the move
20 December 2025
Reply from Firstpoint Logistics
Thank you for your review, Richard. It is very much appreciated.
collected 13 televisions
collected promptly with no issue delivery was on time and no complaints from the clients so very happy my first order placement went very smooth
7 November 2025
Reply from Firstpoint Logistics
Thank you for your review Rene, we are pleased to hear your first job with us went well and we very much look forward to working with you in the future.
1st class logistics
Always go above & beyond offering speedy logistics with first class communications.
WELL DONE FIRSTPOINT !
6 October 2025
Reply from Firstpoint Logistics
Thank you for your lovely review!
The best logistics company by far.
Always helpful and communicates timings which is very helpful for the end users ETA's.
3 July 2025
Reply from Firstpoint Logistics
Thank you so much for your lovely review!
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