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Finest Van Reviews 

1,419
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 168 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendly demeanor, and exceptional care taken with belongings, often going above and beyond expectations. Many people highlight the efficient service, making the entire moving experience smooth and remarkably stress-free from start to finish. Reviewers frequently mention the teams' punctuality, efficiency, and excellent organization, ensuring belongings are handled with utmost care. The booking process is consistently described as easy and transparent, supported by responsive and helpful customer service throughout the entire experience.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, efficiency, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, professionalism, and... See more

User experience

Customers report overwhelmingly positive experiences, describing the process as quick, easy, and stress-free... See more

Booking process

Consumers find the booking process to be positive, with many describing it as clear, easy, and transparent... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So happy we picked Finest Van for our move - we read the reviews beforehand and booked based on these. Can confirm it’s all true! Flavio was our mover and he was brilliant. He arrived on time, was sup... See more

Company replied

Rated 5 out of 5 stars

Finest Van were absolutely brilliant and I would highly recommend. I’ve used them twice now & everyone from head office to the movers themselves are a pleasure to deal with. With this move Rafael & Th... See more

Company replied

Rated 5 out of 5 stars

Don't look any further. These guys are legit. Incredibly attentive and careful while still being fairly quick. I overpacked fearing something would break, but even bubble wrap arrived like new. Thank... See more

Company replied

Rated 5 out of 5 stars

Moving is stressful but these guys made the whole process so much more relaxed, from packing to delivering our things at the new place. They were professional but also funny and easy going. I highly... See more

Company replied


Company details

  1. #2 of 40 best companies in Removals company
  2. #3 of 25 best companies in House clearance service
  3. #2 of 38 best companies in Removals Service
  4. #2 of 3 best companies in Moving Supply Shop
  5. #3 of 29 best companies in Self storage facility
  6. #4 of 57 best companies in Storage facility

About Finest Van

Written by the company

Finest Van Logo
🏠 Home Removals

At Finest Van, we understand that moving can be stressful. Our home removals service is designed to make your move as smooth and hassle-free as possible. With our professional team and years of experience, we handle everything from packing your delicate items to transporting them safely to your new home. We provide a reliable, stress-free service for any home, whether you're moving to a new flat, house, or across the country. Let us make your relocation easy and efficient!

🏢 Office Removals

Relocating your office doesn’t have to disrupt your business operations. Our expert office removals service ensures minimal downtime, allowing your team to resume work quickly. We handle everything from IT equipment to office furniture, making sure everything is safely packed and transported. Whether you're expanding, downsizing, or relocating to a new office space in London or beyond, our flexible services adapt to your business needs, ensuring a smooth transition every time.

🧳 Storage Services

Looking for a safe place to store your belongings? Our secure storage services offer both short- and long-term storage solutions to meet your needs. Whether you're temporarily storing items during a move or need a more permanent storage option, our clean, dry, and secure facilities are perfect for your possessions. We also offer convenient collection and delivery services, making it easier than ever to store and retrieve your items with ease.

📦 Packing Services

Our professional packing service is designed to save you time and ensure the safety of your belongings. We use only the highest-quality packing materials to protect your items, from fragile glassware to heavy furniture. Our experienced team will carefully pack, label, and inventory your items, so you don’t have to worry about anything. Whether you need full packing services or just need a hand with your fragile items, we’re here to make your move stress-free.

🚛 About Finest Van

With over a decade of experience, Finest Van has become one of the leading moving companies in London. Our reputation is built on providing exceptional service, backed by a team of professionals who go the extra mile. We offer reliable, efficient, and affordable removal, packing, and storage services. Trusted by thousands of customers, we pride ourselves on our customer satisfaction and attention to detail, ensuring that every move is seamless and stress-free.

Office Removal

Contact info

5.0

Excellent

TrustScore 5 out of 5

1k reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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5.0

All reviews

(1,419)

163 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

2nd time using them. I love them.

I've used finest van twice now. 3 years ago and now today. They are fantasticly helpful, friendly, polite and of course, incredibly skilled and careful with how they move everything. They are the masters of Luton van Tetris, they know exactly what needs to be done and where. I never want to move again, but it's not because of these folks. 10/10 we always recommend them to people who are moving.

20 July 2026
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Reply from Finest Van

Thank you so much for your kind words and for trusting Finest Van not just once, but twice over the years. 🤩 It means a lot to know that our team’s friendliness, care, and skill made both moves stress‑free for you. I love your description of “Luton van Tetris”, The guys will be thrilled to hear that! Your 10/10 recommendation and continued support are truly appreciated, and we’re always here if you ever need us again. 💜🚚

Rated 5 out of 5 stars

Great experience with Finest Van

Great experience with Finest Van - very responsive and flexible during the booking process as well as professional, careful, communicative and friendly on move-out and move-in day! We had our belongings in their storage for 1.5 weeks during house renovations, and everything came back in perfect condition. Definitely will be using Finest Van for the next move!

18 July 2026
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Reply from Finest Van

Thank you so much for your wonderful review!

It’s lovely to hear that you had such a positive experience with our team ✨

We know that moving house, especially while managing renovations, can be a stressful time, so we’re really pleased that we could make the process easier and give you peace of mind while your belongings were in our care.

Thank you again for choosing Finest Van, we truly appreciate your trust and support 💜

Rated 5 out of 5 stars

Amazing service!

The communication both with the administration of Finest Van and our mover, Flavio, was amazing. Flavio was fantastic. He made our move feel quick and easy - he took the stress completely out of it!

17 July 2026
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Reply from Finest Van

Thank you so much for taking the time to share your positive experience with us, Liv 😊

It’s great to hear that everything went smoothly, from the communication with our admin team to the move itself with Flavio! His professionalism and positive attitude are exactly what we love to see, and we’re delighted that he helped make your move feel easy and stress-free.

Next time you need a hand, just give us a shout 📞😉

Rated 5 out of 5 stars

Excellent Moving Experience

I used Finest Van for a move today and want to give a huge shoutout to my movers, Flavio Teixeira and Dingo AG (Rus) - they were fantastic. Patient, careful, and very efficient from start to finish, they made what could’ve been a stressful day feel effortless. 10/10 service! Thank you so much!

This is my second time using Finest Van, and they continue to deliver.

16 July 2026
Unprompted review
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Reply from Finest Van

Hello Naiomi! Thank you so much for your wonderful review! We’re absolutely delighted to hear that your moving experience with the team was smooth, stress-free, and enjoyable for the second time 🤩
Your continued trust and support mean the world to us! We look forward to helping you with your next move whenever you need us 😉

Rated 5 out of 5 stars

Moving apartments with Flavio

I was moving to a new apartment today with Flavio Teixeira. Everything went just amazing. Flavio was super friendly and helpful. I was quite nervous and he made the process flawless so that I was able to relax. He carried all the boxes fast and with care, fixed everything in the track making sure it won’t be damaged during the transit. He also helped me to unload everything. I cannot recommend finestvan more as everything was just perfect from start with a very clear booking and payment process till the actual moving day.

13 July 2026
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Reply from Finest Van

Reading your message honestly put a big smile on our face, thank you for taking the time to share it. 🤩 I’m so glad everything went perfectly with your move today and that Flavio was able to make the whole process feel calm and effortless for you. Moving can be nerve‑wracking, so it’s wonderful to hear that his friendliness, care, and efficiency helped you relax and feel looked after.

We’re thrilled that from booking through to moving day everything felt clear and seamless, and your recommendation means so much to us. I’ll make sure Flavio hears your kind words; he’ll be delighted to know the difference he made.✨😊

Rated 5 out of 5 stars

Helpful and friendly service

Always extremely helpful and friendly service, on time, and communicative. Makes moving easy and stressless! Have booked them several times, the most recent with Flavio and Rafael who were absolutely wonderful. Thank you!

13 July 2026
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Reply from Finest Van

Your feedback made our day, thank you! 🤩 It’s wonderful to know that you’ve trusted us several times and that each experience has felt easy and stress‑free. We’re so glad Flavio and Rafael could make your most recent move such a positive one; I’ll be sure to let them know how much you appreciated their help.

Rated 5 out of 5 stars

My best moving experience ever

Clarity and ease when booking, super responsive when answering questions. Great communication in the run up to the move and on the day. Friendly and knowledgeable movers who turned up on time with the right number of people and right sized van (not a guarantee for other companies, having read some of their reviews) got the whole thing done in the time allotted and made moving day a far less stressful experience than I expected. Thank you and, while I hope I won’t be moving for a long time, I will be booking with you again!

23 April 2026
Unprompted review
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Reply from Finest Van

Thank you so much for your wonderful feedback. 🤩 It truly means a lot to us. We’re delighted to hear that the booking process felt clear and easy, and that our communication helped make everything stress‑free in the lead‑up to your move. I’ll be sure to share your comments with the team; they’ll be thrilled to know their punctuality, friendliness, and efficiency made such a positive difference on the day.

We’re so pleased we could make moving day a smoother experience for you, and it’s fantastic to know you’d choose us again in the future. 🚚💜

Rated 5 out of 5 stars

Great experience

I had a wonderful time moving with Finest Van. Rafael and Tom were absolutely the best! I've been recommending them to all my friends who are looking for moving services :)

19 March 2026
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Reply from Finest Van

That’s wonderful to hear, thank you so much for sharing! 🤩 We’re delighted Rafael and Thomas made the move such a positive experience. Your recommendations mean a lot to us. 💜

Rated 5 out of 5 stars

Simply the best

Simply the best, most helpful removals team

8 July 2026
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Reply from Finest Van

Hey Kate. Thank you for sharing your experience with us; that really means a lot to us! 💜 We’re so glad we could make things easier for you, and we’ll keep doing our best to give you the smoothest service possible. 💜

Rated 5 out of 5 stars

Friendly and professional staff

Friendly and professional staff. Flavio and Alfonso were efficient, yet careful. They exceeded our expectations. We will definitely consider Finest Van next time we have to move.

4 July 2026
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Reply from Finest Van

We’re truly grateful for your feedback. It’s wonderful to know Flavio and Alfonso made your move both smooth and careful; their dedication to exceeding expectations is exactly what we aim for. 😊Thank you for considering Finest Van again; we’d be delighted to assist with your next move. 🚚✨

Rated 5 out of 5 stars

Fantastic service, highly recommended to all

Couldn't ask for a better moving experience! Everything about the process from the communication beforehand, to the actual move on the day was great and felt very professional.

Our mover, Rafael was super friendly and really made us feel at ease throughout the day, as well as giving us lots of useful tips for when we next need to move!

Thank you so much for everything, will definitely be using you again, and recommend to anyone who is considering.

28 June 2026
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Reply from Finest Van

Thank you so much for your thoughtful feedback.💜 We’re delighted to know the whole process felt smooth and professional for you. Rafael will be especially pleased to hear that his friendliness and moving tips helped put you at ease throughout the day. We truly appreciate your recommendation and look forward to assisting you again whenever you need. 😊

Rated 5 out of 5 stars

Great job!

Very pleased from quote to on the day service with Finest Man & Van. Office team were professional & Flavius took great care & was very efficient

4 July 2026
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Reply from Finest Van

Thank you for your feedback! 😊 We’re glad everything went smoothly from start to finish. Flavios will be happy to know his care and efficiency made a difference on the day. ✨

Rated 5 out of 5 stars

Good service

Friendly and easy to deal with when booking. What I was quoted was what I was charged for both moving and storage, no hidden extras. Movers were professional and friendly, they were careful with items, nothing arrived broken. Would recommend.

1 July 2026
Unprompted review
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Reply from Finest Van

Thank you so much for sharing your experience with us, Katherine. 😊 I’m really pleased to hear the process felt straightforward and that everything went smoothly from booking through to storage. It’s wonderful to know our team made the move easier for you and that their care gave you peace of mind.

Your kind words and recommendation mean a lot; we truly value your trust and look forward to being here whenever you need us again. 💜

Rated 5 out of 5 stars

Exceptional

An exceptionally positive experience with Finest Van. Rafael was prompt, hard working, friendly and very efficient. Trustpilot score highly deserved. Good price too. Highly recommended 👌

1 July 2026
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Reply from Finest Van

Thank you so much for sharing such an exceptionally positive experience with Finest Van! 🤩 We’re thrilled to hear that Rafael’s promptness, hard work, friendliness, and efficiency made such a difference to your move.

Knowing that our Trustpilot score feels well‑deserved and that you found our pricing fair means the world to us. Delivering great service at a good price is exactly what we aim for, and your high recommendation is the best compliment we could receive. 💜

Rated 5 out of 5 stars

Flavio and Ovie are exceptional

Flavio and Ovie are exceptionally polite and efficient. I was so pleased with the service. Highly recommend.

30 June 2026
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Reply from Finest Van

That’s such wonderful feedback; thank you for sharing it! 🌟 We’re so pleased to hear that Flavio and Orie’s politeness and efficiency stood out to you. Delivering service that leaves our clients genuinely happy is exactly what we aim for, and knowing you’d highly recommend us means the world. 🚚

Rated 5 out of 5 stars

Great experience with Finest Van movers!

A friend who used Finest Van in the past recommended this family business for their efficiency and competitive prices, so I booked with them straight away without hesitation. The whole experience from the first contact until the completion of the move was amazing - I received a detailed breakdown of services on offer and was able to amend my booking a few times, as I asked to add additional stop for picking up a sofa from a showroom, and then on the day of the move the lift in my building was broken, so took the movers slightly longer to remove everything, but Rafael and Afonso didn't waste a moment and were going up and down the stairs as quickly as humanly possible, especially during the heatwave! I also appreciated that they were careful with my belongings and it looks like I managed to move houses without breaking anything, which is a huge win! From sales managers to the movers - the entire team was super nice to interact with, and I'll be recommending this company to my friends :)

27 June 2026
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Reply from Finest Van

Thank you so much for such a fantastic review! 🤩 It really highlights the dedication of Rafael, Afonso, and the entire team. I’m delighted to hear everything was handled with care and that you managed to move without a single item damaged – that’s always such a relief.

I’m also happy you found our booking process flexible and easy to adjust for your request. Creating that kind of smooth, stress‑free experience is exactly what we aim for. Efficiency, kindness, and fair pricing all in one.

That means a lot to us, thank you! 🌟 Hearing that you’ll be recommending us to your friends is the best compliment we could receive. Word of mouth is exactly how our family business continues to grow, and we’re so happy your experience made you feel confident to share it. 🚚💜

Rated 5 out of 5 stars

Incredibly efficient and friendly

Incredibly efficient and friendly. A completely smooth experience - thank you!

21 June 2026
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Reply from Finest Van

We appreciate you taking the time to share your experience with us. Thank you so much for your kind words! We’re delighted to hear everything went smoothly and that you found the team both efficient and friendly. It was a pleasure assisting you. 🚚😊

Rated 5 out of 5 stars

Excellent service

Super efficient and friendly crew, perfect packaging and time management

22 June 2026
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Reply from Finest Van

Thank you so much for your kind words. We’re delighted to hear the team was super efficient and friendly. The team will be thrilled to know their efforts made such a positive impression. 😊

Rated 5 out of 5 stars

Strongly recommend

So happy we picked Finest Van for our move - we read the reviews beforehand and booked based on these. Can confirm it’s all true! Flavio was our mover and he was brilliant. He arrived on time, was super efficient and friendly and took extra care with delicate items, which was really appreciated. Would strongly recommend both Flavio and Finest Van for flat/house moves. It was a very stress free experience!

22 June 2026
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Reply from Finest Van

Reading your message truly made my day! 🤩 We’re so happy you chose Finest Van and that the experience lived up to what you’d hoped for. Flavio will be delighted to hear your kind words; his care and attention to detail really shine through, and it’s wonderful to know it made your move stress‑free. 💜

Thank you for trusting us with such an important day and for recommending both Flavio and our team. Your feedback means a lot.

Rated 5 out of 5 stars

This company was absolutely fantastic

This company was absolutely fantastic. Nuno was amazingly friendly, attentive and patient with boxing. Really appreciated his work which definitely eased the stress of the process and made my move day super smooth. Very responsive and friendly costumer service line too. Highly recommended.

13 June 2026
Unprompted review
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Reply from Finest Van

Thank you so much for your wonderful feedback! 🤩 We’re delighted to hear that Nuno’s friendliness, patience, and attention made such a difference on your move day. Knowing his support eased the stress and kept everything smooth means a lot to us.

We also appreciate your kind words about our customer service team. It’s always our goal to be responsive and helpful with all our clients. Your recommendation truly means the world 💙🚚

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