Banner for Finest Van

Finest Van Reviews 

1,465
•
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 151 reviews, reviewers overwhelmingly had a great experience with this company. Customers often share that the booking process is remarkably straightforward, allowing them to arrange their moves easily and securely online or over the phone. Consumers note that the administrative team provides clear instructions and helpful support from the very first quote. Reviewers consistently praise the professional staff for being punctual, incredibly polite, and respectful of personal belongings. People emphasize that the movers take extra care with fragile items and delicate surfaces, ensuring a seamless and worry-free relocation day. Reviewers state that the team works efficiently together to complete jobs quickly while maintaining positive communication throughout.

What people talk about most

Service

Clients share satisfaction on service, frequently highlighting that the movers are extremely respectful,... See more

Staff

Customers had positive experiences with staff, frequently highlighting their professional, friendly, and... See more

User experience

Users describe satisfaction regarding their experience, highlighting seamless quote systems, smooth... See more

Booking process

People report positive experiences with booking process, highlighting seamless and stress-free quote systems... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful phone support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would highly recommend Finest Van to anyone looking to move homes in the UK. Their easy quote system was seamless, allowing for a stress free booking. Ana was incredible; extremely helpful... See more

Company replied

Rated 5 out of 5 stars

Finest Van were absolutely brilliant and I would highly recommend. I’ve used them twice now & everyone from head office to the movers themselves are a pleasure to deal with. With this move Rafael & Th... See more

Company replied

Rated 5 out of 5 stars

So happy we picked Finest Van for our move - we read the reviews beforehand and booked based on these. Can confirm it’s all true! Flavio was our mover and he was brilliant. He arrived on time, was sup... See more

Company replied

Rated 5 out of 5 stars

Don't look any further. These guys are legit. Incredibly attentive and careful while still being fairly quick. I overpacked fearing something would break, but even bubble wrap arrived like new. Thank... See more

Company replied


Company details

  1. Removals company
  2. also in
  3. House clearance service
  4. Moving Supply Shop
  5. Removals Service
  6. Self storage facility
  7. Storage facility

About Finest Van

Written by the company

Finest Van Logo
🏠 Home Removals

At Finest Van, we understand that moving can be stressful. Our home removals service is designed to make your move as smooth and hassle-free as possible. With our professional team and years of experience, we handle everything from packing your delicate items to transporting them safely to your new home. We provide a reliable, stress-free service for any home, whether you're moving to a new flat, house, or across the country. Let us make your relocation easy and efficient!

🏢 Office Removals

Relocating your office doesn’t have to disrupt your business operations. Our expert office removals service ensures minimal downtime, allowing your team to resume work quickly. We handle everything from IT equipment to office furniture, making sure everything is safely packed and transported. Whether you're expanding, downsizing, or relocating to a new office space in London or beyond, our flexible services adapt to your business needs, ensuring a smooth transition every time.

🧳 Storage Services

Looking for a safe place to store your belongings? Our secure storage services offer both short- and long-term storage solutions to meet your needs. Whether you're temporarily storing items during a move or need a more permanent storage option, our clean, dry, and secure facilities are perfect for your possessions. We also offer convenient collection and delivery services, making it easier than ever to store and retrieve your items with ease.

📦 Packing Services

Our professional packing service is designed to save you time and ensure the safety of your belongings. We use only the highest-quality packing materials to protect your items, from fragile glassware to heavy furniture. Our experienced team will carefully pack, label, and inventory your items, so you don’t have to worry about anything. Whether you need full packing services or just need a hand with your fragile items, we’re here to make your move stress-free.

🚛 About Finest Van

With over a decade of experience, Finest Van has become one of the leading moving companies in London. Our reputation is built on providing exceptional service, backed by a team of professionals who go the extra mile. We offer reliable, efficient, and affordable removal, packing, and storage services. Trusted by thousands of customers, we pride ourselves on our customer satisfaction and attention to detail, ensuring that every move is seamless and stress-free.

Office Removal

Contact info

5.0

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,465)

139 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best movers!

Nino and Patrick have been great. Efficient, friendly, careful and quick, couldn't have gone any better. Highly recommend finest van!

26 October 2026
Finest Van logo

Reply from Finest Van

Thank you so much for your lovely feedback! We're delighted to hear that Nuno and Patrick provided such a great service and made your move a smooth experience. 💪🏻✨
We'll be sure to pass your kind words on to them. We truly appreciate your recommendation and hope to assist you again in the future! 😊

Rated 5 out of 5 stars

Quick

Quick, courteous, and very safe movers! Excellent!

26 October 2026
Finest Van logo

Reply from Finest Van

Thank you so much for your kind feedback! 😊 We’re delighted to hear that you were happy with our service. We truly appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Smart hard working guys

Smart hard working guys. Worth the price tag.

2 October 2026
Finest Van logo

Reply from Finest Van

Thanks so much for the feedback! We're glad you were happy with the service and look forward to helping you again in the future. 🚚😊

Rated 5 out of 5 stars

They were very helpful throughout the…

They were very helpful throughout the process. Joaquim and Gabriel were friendly and efficient.

20 October 2026
Finest Van logo

Reply from Finest Van

We're so glad to hear you had a positive experience. 💜 Thank you for choosing us, and we'll make sure Joaquim and Gabriel receive your lovely feedback! 😊

Rated 5 out of 5 stars

Fantastic!

Fantastic experience! I was very stressed about the move but the team was so chilled, reassuring and relaxed! They didn’t complain at all about all the stairs and moved everything so quickly, safely and efficiently. My go to movers from now on, very grateful for the help in making a stressful experience so much smoother!

16 October 2026
Finest Van logo

Reply from Finest Van

Thank you so much for your kind words! We're delighted to hear that the team helped make your move less stressful. We'll be sure to pass on your feedback. We truly appreciate your trust in us and are grateful to be your go-to movers moving forward. 😊🚚

Rated 5 out of 5 stars

What a great company

What a great company! Family-run, super-efficient and pleasant to deal with--came at the appointed time, loaded and delivered super-fast, and with a smile... You couldn't ask for better!

10 October 2026
Finest Van logo

Reply from Finest Van

Thank you so much for your lovely review, John. 😊 We really appreciate your kind words and support. As a family-run business, it means a lot to us to know you had such a positive experience. We’re always happy to help and make the process as smooth and stress-free as possible. Thanks again for choosing us! ✨🚚

Rated 5 out of 5 stars

Extremely Efficient

Efficient, professional, super kind! Highly recommend and will be using in future.

8 October 2026
Finest Van logo

Reply from Finest Van

Thanks so much for the kind words! 😊 It was a pleasure helping you, and we really appreciate the recommendation. We look forward to working with you again!

Rated 5 out of 5 stars

Marco and Rafael were amazing

Marco and Rafael were amazing! They both came exactly on time and had the entire process finished in half the time!!
One hundred percent would recommend. Made moving in London hassle free

3 October 2026
Finest Van logo

Reply from Finest Van

Thank you so much for the fantastic review! 😊 We’re delighted Marco and Rafael made everything run smoothly and helped take the stress out of your move. We’ll be sure to share your lovely feedback with them. Thanks again for recommending us! ✨🚚

Rated 5 out of 5 stars

Ive had family Members Using Finestvan…

Ive had family Members Using Finestvan a couple times and I gotta give it to them. They have always been on point with a great attitude no matter the obstacles.

Today it was Joey that helped my little brother and we will definitely use the Services from Finestvan again and recommend to our close ones.
⭐️⭐️⭐️⭐️⭐️ Stars from us

6 October 2026
Finest Van logo

Reply from Finest Van

Thank you so much for sharing this wonderful feedback! 🤩 We’re delighted to hear that your family has had such positive experiences with Finest Van, and it’s great to know Joey looked after your brother so well today.

Your continued trust and recommendation mean the world to us, and we’re truly grateful for the 5‑star support. ⭐️⭐️⭐️⭐️⭐️ We look forward to assisting you and your loved ones again whenever needed.

Rated 5 out of 5 stars

10/10 moving experience

I would highly recommend Finest Van to anyone looking to move homes in the UK.

Their easy quote system was seamless, allowing for a stress free booking.

Ana was incredible; extremely helpful and transparent over the phone, answering any questions I had.

The movers, Gerald and Flavio, were extremely respectful, professional, and highly efficient. They executed the move perfectly in the desired time-slot. Nothing was broken in the move and their communication was excellent, often asking us where we would like them to leave boxes and items.

10/10. Will use them again.

3 October 2026
Finest Van logo

Reply from Finest Van

We really appreciate you taking the time to share your experience. ✨ It’s great to hear that Ana’s support over the phone gave you confidence, and that Gerald and Flavio carried that same professionalism and respect through the move itself.

Knowing that everything was handled carefully, nothing was damaged, and the communication was clear throughout makes us proud of the team. Thank you for recommending Finest Van; we’ll be here whenever you need us again. 💪🏻🚚

Rated 5 out of 5 stars

The experience we had with Finest Vans…

The experience we had with Finest Vans was smooth, efficient, and professional.
In booking the arrangements and removal date, Ana is the office was pleasant and gave all the information needed. At a stressful time, her clear directions and friendly tone, helped to give confidence.
The team that came to assess the house were experienced, concise and took detailed instructions and made notes.
Of our four quotes for our removal expenses, Finest Vans was midway. They knew the difficulties of moving a precious piano and made appropriate arrangements.
Our team for the two days was Nuno, Fabio and Rafael. They were a pleasure to have around. Very professional, so respectful of our property and careful in their packing. They were careful to place our furniture in the new home as we wished, and went the extra mile with tasks.
We would highly recommend Finest Vans, we had value for money and a stressful life event was made much easier and joyful.

1 October 2026
Finest Van logo

Reply from Finest Van

Thank you so much for sharing such thoughtful feedback. ☺️ We’re delighted to hear that Ana’s clear directions and friendly tone helped ease the stress of booking, and that Nuno, Fabio, and Rafael made the moving days smooth and respectful.

It’s wonderful to know the team’s care with your piano and furniture gave you confidence, and that their extra effort made the whole experience easier. We truly appreciate your recommendation and are glad we could provide value and peace of mind during such an important move.🚚👍🏻

Rated 5 out of 5 stars

Premium service at an affordable Price

Premium service at a very affordable price!

I could not believe how professional, polite, gentle and efficient the team was, and how well they treated my furniture and other belongings. Big thanks to Joey and Thomas.

When I was looking for movers and read reviews of various companies online and stories of things going wrong I was stressed and worried. I stumbled on Finest Van online and was surprised by their overwhelmingly positive reviews. When I spoke to them on the phone, they addressed the concerns I had: would they turn up on time, or at all, would they handle my furniture with care, what the cost would be. The way they spoke to me made me feel reassured, so I booked them. I have to admit that I was still apprehensive about the move. But on the day of the move I got a text in the morning, and when the team arrived and I met them, all my worries went away. The move went like clockwork, they even gave me a ride to my new place, and I was so pleased with them. I had picture frames that I just didn't have time to wrap properly, TV and computer monitors, ceramics and glassware. There was not even a single scratch. I was even given advice on how to better pack my belongings in the future and what parcel tape to use to avoid damaging the furniture.

So, people, trust Finest Van with your move and belongings, you get a premium service without having to pay a fortune.

All the best team, thanks once again, and I will be in touch next time I move home.

17 September 2026
Unprompted review
Finest Van logo

Reply from Finest Van

Your message honestly made our day! 🤩 Thank you for sharing your lovely experience with us. We’re so glad Joey and Thomas were able to take the stress out of your move and handle everything with care.
It’s wonderful to know their professionalism and reassurance gave you peace of mind, especially after the worries you had beforehand. We’ll be more than happy to help with your next move, and I’ll share your kind words with the team, they’ll be delighted. 💪🏻☺️

Rated 5 out of 5 stars

Seamless move, great communication, and extremely friendly!

Finest Van did both the packing and the moving for us. This was by far the most seamless and stress free move I’ve ever gone through. Syrus, Gerold, and Thomme were not only super professional and efficient but they were extremely friendly throughout the whole process. Every time I mentioned that it might be difficult to get something through somewhere their response was “You can relax, that’s our problem to solve” which was starkly different to every other mover I had used before. They communicated everything perfectly which further put our minds at ease. Will be using Finest Van for my next move without any hesitation.

29 September 2026
Finest Van logo

Reply from Finest Van

We’re so pleased to hear that Syrus, Gerald, and Thomas made your move seamless and stress‑free. ☺️ Their professionalism, efficiency, and friendly attitude are exactly what we aim to deliver, and it’s great to know their reassurance and communication gave you peace of mind throughout. 💪🏻

Thank you for your recommendation. We’ll be more than happy to help with your next move. 🚚

Rated 5 out of 5 stars

Professional, efficient and friendly

Professional, efficient and friendly. Would 100% recomend to anyone looking to move. They packed everything efficiently and safely with straps and soft covers for furniture. Got everything done way quicker than I expected and the booking process was super easy.

28 September 2026
Finest Van logo

Reply from Finest Van

We really appreciate your kind words! 🤩 It’s great to hear that the team made the move smooth and stress‑free for you, from the packing with straps and covers to completing everything more quickly than expected. Thank you for recommending us; it truly means a lot.🚚

Rated 5 out of 5 stars

Amazing moving experience

Finest Van helped us with both packing and moving, and the experience from start to finish was excellent. Everything was handled very professionally, and the team were friendly, helpful and incredibly hard-working. They went above and beyond to make sure everything was packed and moved on time, which made the whole process so much easier for us.

I wouldn’t hesitate to book them again for a future move. Highly recommended!

10 September 2026
Unprompted review
Finest Van logo

Reply from Finest Van

Thank you so much for your kind words! 🤩 We’re delighted to hear that your experience with Finest Van was excellent from start to finish. It’s wonderful to know the team’s professionalism, friendliness, and hard work made the process easier for you.

We truly appreciate your recommendation and look forward to helping with any future moves. 💜🚚

Rated 5 out of 5 stars

This is my fifth time using Finest Van

This is my fifth time using Finest Van. I would give them a 6 star if that’s an option!

What I like about them:

1) They have super human ability to pack things into a compact space, be it a storage space or wooden crate, while taking care of your belongings.

2) They can be very flexible, within limits of course, and work with my constrains and changes.

3) They are always friendly and in good mood, which really helps with stressful situations such as moving home!!!

16 September 2026
Finest Van logo

Reply from Finest Van

Thank you so much for your incredible loyalty. 😊 Five moves with Finest Van truly mean the world to us. We’re thrilled to know the team’s packing skills, flexibility, and positive attitude have consistently made a difference for you. Your “6‑star” feedback is such a compliment, and we’re honoured to keep supporting you through each move. 💪🏻🚚

Rated 5 out of 5 stars

Moved a flat — perfect

Quick short notice booking. Careful, diligent, polite and fast movers

13 September 2026
Finest Van logo

Reply from Finest Van

Thanks so much for sharing this! We’re delighted the team’s careful and polite work made your move easy and stress‑free. 😉💜

Rated 5 out of 5 stars

This is not my first time choosing…

This is not my first time choosing finestvan for my relocation. And as usual it's the only thing that goes according to plan. Gerald and Patrick have been most helpful and supportive making the move feasible, handling all types of objects for me and my wife. The management has been most understanding in helping arrange the specifics of the move and next time I'm moving I'll be choosing finestvan again. 5/5

12 September 2026
Finest Van logo

Reply from Finest Van

It’s always a pleasure to assist with your move, and we’re thrilled Gerald and Patrick could make this move feel so manageable for you and your wife. 💪🏻😉

We’re grateful for your kind words about our management team too. Your 5/5 rating and continued trust mean so much; we’ll be here whenever you need us again. 🚚✨

Rated 5 out of 5 stars

Flavio and his team were…

Flavio and his team were fantastic—friendly, professional, and always willing to help. They went above and beyond, and I couldn’t recommend them more highly.

15 September 2026
Finest Van logo

Reply from Finest Van

We’re so grateful for your kind words. It’s wonderful to hear that Flavio and his team made such a positive impact with their professionalism, friendliness, and willingness to go the extra mile. Your recommendation means a lot to us. 😄

Rated 5 out of 5 stars

Flawless packing & move

I had an amazing packing & move with Finest Van a month ago.

My first contact was with Marco. I submitted a quote request online on Saturday shortly before noon. I got a call 3 hours later from Marco, and we discussed through everything. Marco was able to book me for upcoming Thursday, i.e. just 3–4 working days later. This all was closed efficiently with written quote, payment and final booking confirmation on that same Saturday.

I ordered full packing + move + dis-/re-assembly of up to 2 items.

On the moving day, the 2 movers – Syrus and Flavio – arrived right on time – called me 10 minutes ahead (at 7:50 am) to sort out parking. They moved all packing material into my flat, asked for a quick walkthrough of what we will be packing, and then started their job. They were extremely polite throughout the move, always double-checking if there is anything else I wanted or if I forgot anything, and always being approachable and positive. My whole studio flat was packed in ~2-3 hours time. This also included disassembling my rising desk.

Then they started moving things into the van, putting boxes on skates and I saw they are trying to be as efficient as possible, moving as much at once while still being safe and in control.

Then the van left for destination. When we met there, I had a bit of trouble with a key to the new flat that they offered to try some known tricks (though I managed to figure it out myself shortly afterwards). Syrus and Flavio started moving things in, and Flavio then focused on assembling my newly purchased bed frame, where he overcame a challenge with incorrectly marked parts by manufacturer, and finally put my mattress onto the bed frame. Flavio also re-assembled my rising desk, reconnecting all cables and demonstrating it rises and lowers as expected on presses of buttons.

Syrus and Flavio left shortly before 3 pm.

When I was unpacking, I found that my finer items like computer / keyboard were bubble-wrapped with such craft and almost aesthetics that I had to take a picture and almost felt bad unpacking it.

It was an amazing moving experience – everything was flawless, friendly, I just stood by and observed, and sometimes asked to pack something together with something else. I am so glad I ordered the full packing, which meant I did not have to worry about any packing before the move day and everything got done in "big bang" on the move day. My smallest regret was that I did not order at least partial unpacking, as it would have sped up my settling in a lot.

The quote I received was for 2 movers and 8 hours (full day) + option for up to 1 extra paid hour – in the end 7 hours were spent, which shows the quote was very accurate while still leaving an appropriate margin for "things happen".

In retrospect, I realized that the most difficult part of the moving day was not the packing, moving and carrying stuff to my new flat, as I could just relax and let the movers do all the work, but really my settling in after the movers left, so in future I will likely order at least partial unpack service to help me settle quickly.

Thanks Syrus, Flavio and Marco!

13 August 2026
Unprompted review
Finest Van logo

Reply from Finest Van

We can’t thank you enough for such thoughtful feedback. 💜 It’s amazing to hear how Marco, Syrus, and Flavio supported you every step of the way, from the quick and efficient booking to the careful packing, smooth move, and reassembly of your furniture.

Their politeness, attention to detail, and willingness to go the extra mile made a real difference and meant the world to us. We deeply appreciate your kind words and recommendation, and we’d love to help make your next move just as seamless. 🚚✨

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look