Fastlec Electrical Wholesalers Reviews 9,428

TrustScore 5 out of 5

4.8

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's delivery service, noting its speed and efficiency. Consumers appreciate the sensible prices and the quality of the products. The ordering process is described as straightforward, and the website is user-friendly, making it easy for people to find what they need. People highlight the excellent customer service, particularly the helpfulness and knowledge of the staff. Reviewers also appreciate the technical advice provided, which helps them choose the right products. The company is commended for its handling of returns and exchanges, with consumers noting the hassle-free process and quick refunds.

Based on these reviews

Rated 5 out of 5 stars

Always a great experience with this company. I frequently buy from Fastlec and the communication is second to none. They regularly contact me to offer to split orders so that stocked items are deli... See more

Company replied

Rated 5 out of 5 stars
Verified

My inline fan didn't work when my electrician came to install it, I rang Fastlec to tell them and Dan in the returns department was excellent sorted out a returns label straight away for me to send it... See more

Company replied

Rated 5 out of 5 stars
Verified

Needed some venting kit quickly. Easy to order online and very extensive range of products available and great prices. Order was delivered quickly too! Highly impressed and would definitely recommend... See more

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Rated 5 out of 5 stars
Verified

I ordered in inline fan which arrived very quickly a was tracked. Unfortunately the fan had a fault. Between Fastlec and the manufacturer, Blauberg, an exchange was organised and the replacement was s... See more

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Rated 4 out of 5 stars
Verified

The ducting arrived quickly. I ordered white ducting as it will be visible for the application. It was reasonably wrapped, however it was marked in places along its length (though this did not seem a... See more

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Rated 4 out of 5 stars
Verified

Ordered a condensation trap which arrived minus the internal rubber 'washer'. Mistakes happen. A quick call to Fastlec led them to sending me out the missing part - no hassle or issues.

Company replied

Rated 5 out of 5 stars
Verified

Great customer services, could not ask more, could not have been more helpful. Will not hesitate to use them again, dealing with human being and replied to my numerous questions very quickly

Company replied

Rated 5 out of 5 stars

I purchased a kitchen extractor fan from Fastlec. The website was easy to navigate and the item I wanted was easy to find. The very next day the item arrived safely at my home. I contacted Fastlec C... See more

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Rated 3 out of 5 stars
Verified

Delivery not as promised with no updates available via Royal Mail system. When the item arrived the face plate could not be fitted as the plastic screw post was bent. I was able to adjust... See more

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Rated 5 out of 5 stars
Verified

We have a major mould problem in the rental property due to tenants drying clothes indoors, not opening windows etc. Had some excellent advice from Fastlec who suggested two fans. We bought the Vent... See more

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Rated 5 out of 5 stars
Verified

Products are always well described with reliable info and datasheets. Always very competitive prices with fast delivery and use a decent courier that looks after the package. Purchased an Elta dMEV ex... See more

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Rated 5 out of 5 stars
Verified

We had previously purchased the ceiling fans through another seller via Amazon which turned out to be an absolute disaster. Zero customer service support from the seller, after 4 weeks nothing was re... See more

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Rated 4 out of 5 stars
Verified

Good range of products at a good price , quick delivery and goods as expected. Website easy to navigate and clear in description and accurate . These seem like simple things and why mention the... See more

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Rated 5 out of 5 stars
Verified

Very professional service and also fast delivery. The costumer service reached out maybe an hour after placing the order to arrange delivery. Everything went smooth with delivery.

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Rated 5 out of 5 stars
Verified

I needed a replacement sensor for a Steinel exterior wall light. Having tried many places and had no joy, I rang Fastlec who told me the correct part number and confirmed they had it in stock. They... See more

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Rated 5 out of 5 stars
Verified

I ordered three vent covers, these were despatched promptly and arrived within a couple of days. The covers were exactly as described and good value for money. However, I had made an error in my me... See more

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Rated 5 out of 5 stars

What a professional mechanic Marcus is. Extremely reliable and focused completely on the task. Replaced a clutch and gearbox bearings to the highest standard. It drives like a dream and so much better... See more

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Rated 5 out of 5 stars
Verified

Easy to contact for Technical advice and after sale support. When a manufacturer fault caused a problem, Fastlec made it very easy to return / obtain refund. Very confident in safe hands when buying f... See more

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Rated 5 out of 5 stars
Verified

Very easy website backed by sensible prices and great customer service. I bought a bathroom fan which was a little too long for the outlet. They were very happy to exchange it and I got straight throu... See more

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Rated 5 out of 5 stars
Verified

Great product range, great service with advice by email to ensure the most suitable product was selected and delivery times as stated.

Company replied

Rated 5 out of 5 stars
Verified

The Web site was very well organised, making product selection straightforward and informed, given the detailed descriptions provided. Ordering was therefore very easy and the level of service excelle... See more

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Rated 5 out of 5 stars
Verified

Understood my skin and worked with what would suit me and not sell me what wouldn't work Highly recommend good experience

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Rated 5 out of 5 stars
Verified

Excellent service when returning faulty item. No queries and couldn't have helped any better. Always used them and wouldn't go anywhere else.

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Rated 5 out of 5 stars
Verified

Great service great website so easy to navigate and find products that you are looking for and deliver next day good service will use your company again

Company replied

Rated 5 out of 5 stars
Verified

Great price, fast delivery. Before ordering i spoke to the technical team who were extremely helpful and helped me choose the right product and accessories needed. No hesitation in recommending this... See more

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Rated 4 out of 5 stars
Verified

A fair price for the product: difficulty with first unit dealt with efficiently: replacement unit fine and delivered quickly. All in all - far better than most companies of their ilk.

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Rated 5 out of 5 stars
Verified

Fantastic service from order to deliver within 1 day. Great price for a really good PIV unit. Works like a dream

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Rated 5 out of 5 stars
Verified

Good price and delivery was very quick too. Will definitely be using Fastlec again.

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Rated 5 out of 5 stars
Verified

The product is excellent and the delivery was really fast, Fastlec is an excellent company to do business with, really pleased thanks

Company replied

Rated 5 out of 5 stars
Verified

Needed a replacement breaker for my car charger. Not only did Fastlec have exactly the right part for a good price but it came incredibly quickly. Couldn't fault them at all.

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Rated 5 out of 5 stars
Verified

great service - i was looking for an item not on the website , they sourced it , put it on the website within the hour and it was with me in a few days .. used them since and will continue to for all... See more

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Rated 5 out of 5 stars
Verified

Very good company. Used then to find a replacement bathroom fan. Was the best price I could find and then fast delivery with no problems

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Rated 5 out of 5 stars
Verified

I bought a ventaxia unit for controlling humidity in a living. Following extensive web research - it appeared that a single unit would operate standalone without the multi room controller needed f... See more

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Rated 5 out of 5 stars
Verified

Website easy to use, fast delivery and item well packaged. Price competitive.

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Rated 5 out of 5 stars
Verified

Super fast delivery. Now installed and seems to working fine. Not much else to say really!

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Rated 5 out of 5 stars
Verified

Hassle free experience, order arrived on the date specified and in excellent condition. I will be using Fastlec again

Company replied

Rated 5 out of 5 stars
Verified

Fastlec had the product I needed, with quick delivery. Great product and customer service, thank you.

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Rated 5 out of 5 stars
Verified

Good service, good price, plus fast delivery. As always.

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Rated 4 out of 5 stars
Verified

Fastlec dispached my item on time but DPD delivery claimed to to be unable to find my address and failed to contact me either. I had to collect the parcel myself ( an 80 mins round trip). Fastlec were... See more

Company replied

Rated 4 out of 5 stars
Verified

Everything went well with the order and supply - in fact the lights came earlier than described in the confirmation email (fortunately we were there to receive them). Good information provided about t... See more

Rated 4 out of 5 stars
Verified

Excellent, fast service and the cheapest price for the inline fan I wanted anywhere. Also had all the relevant additional bits I needed (vents, clips, etc) at the best price. Only slight issue was the... See more

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Rated 4 out of 5 stars
Verified

"MPC070B - Silavent Mayfair 70 Two Speed Push-fit Specification Pullcord Fan" I ordered the above Silavent extractor fan from the site - it arrived promptly, fitted the existing bracket like a glove,... See more

Rated 5 out of 5 stars
Verified

Purchased a 90 deg 100mm angle for rigging Tumble Dryer exhaust. Product as advertised and arrived early next day - very fast. Only downside is that for small value orders the P&P is pretty high,... See more

Rated 5 out of 5 stars
Verified

Superb service, ordered the item I wanted at approximately 13:30 on a Friday (thinking I would receive it possibly Monday but more than likely Tuesday) Imagine my surprise when at 09:30 on Saturday th... See more

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Company details

  1. #9 of 33 best companies in Electrical wholesaler
  2. #7 of 28 best companies in Electrical equipment supplier
  3. #5 of 15 best companies in Lighting manufacturer
  4. #18 of 104 best companies in Lighting Shop
  5. #4 of 10 best companies in Pipe supplier
  6. #3 of 8 best companies in Ventilating Equipment Manufacturer

Written by the company

Fastlec.co.uk is one of the UK’s leading online specialists in **ventilation and air quality solutions**, trusted by trade professionals and homeowners alike for decades. We supply a full range of **MVHR (Mechanical Ventilation with Heat Recovery) systems, PIV units, extractor fans, ducting, grilles, and controls** from the most respected brands in the industry, including **Vent-Axia, Nuaire, Blauberg, and Zehnder**. Our focus is on helping customers create healthier, more energy-efficient buildings with clean, filtered air and effective moisture control. In addition to ventilation, Fastlec also stocks a broad selection of **electrical, lighting, heating, and safety products**, making us a one-stop shop for installers, contractors, and property professionals. Every product in our catalogue is carefully selected to meet high standards of performance, reliability, and compliance. We understand how important fast and dependable delivery is to our trade customers. Our warehouse team ensures that orders are processed and dispatched quickly across the UK, with real-time stock visibility and reliable courier tracking. With competitive trade pricing, responsive customer support, and technical expertise built from decades in the industry, Fastlec continues to be the trusted source for ventilation and electrical products nationwide. **Breathe better with Fastlec — your ventilation and electrical experts.**

Fastlec - Your One-Stop Shop for High-Quality Electrical Products and Expert Advice

Written by the company

We're committed to excellent customer service!
At Fastlec, we understand that finding the right electrical products for your needs can be a daunting task. That's why we offer a wide range of high-quality electrical products from trusted brands, backed by our expert advice and support. From lighting and heating to security and ventilation, we have everything you need to complete your electrical projects quickly and efficiently. Our dedicated team of professionals is always on hand to answer any questions you may have and provide personalized recommendations based on your specific requirements. With our fast and reliable delivery service, you can be sure that you'll receive your order in no time, allowing you to get on with your projects with minimum delay. Trust Fastlec for all your electrical needs and experience the peace of mind that comes with dealing with a reliable and trusted supplier

Why use Fastlec?

Free delivery on orders over £75! No-quibble returns!

Best Price & Service: Not only do Fastlec offer some of the best prices around on electrical and lighting products, we also get them to you quickly and in one piece. No Risk Purchases: If you change your mind or have a problem with any item then we swap or refund with the minimum of fuss. Friendly Advice: If you're not sure, then contact us by email or phone for helpful advice.

Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Easy to order

Easy to order, fast delivery

1 October 2025
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hi Katy, many thanks for your brilliant review! We're pleased to hear it was all delivered in good time. All the best with the install and we look forward to your custom again in the future!

Rated 5 out of 5 stars
Verified

Overall great service.

Overall great service.

Easy to identify and order the correct item, payment swift and simple. 5 stars for delivery charges and delivery service.

We live on an island and delivery was reasonable and really quick. Much appreciated.

8 October 2025
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hi Fergus, thank you very much for your great review! We're glad the whole process was nice and easy for you. All the best with the install and thank you for placing your order with us here @ Fastlec.

Rated 5 out of 5 stars
Verified

All round good experience

Communication, delivery and product all spot on!

14 October 2025
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hi Ryann, many thanks for your brilliant review! We're pleased to hear it was all delivered in good time. All the best with the install of your new Vent Axia MVHR Unit and we look forward to your custom again in the future!

Rated 5 out of 5 stars
Verified

Excellent product

Excellent product, easy to install and really fast delivery thanks

30 September 2025
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hi Phil, many thanks for your brilliant review! Glad to hear it was all delivered in good time. All the best and we look forward to your custom again in the future!

Rated 5 out of 5 stars
Verified
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hi Geyer, many thanks for placing your order with us! We're glad to hear it was all delivered in working order. All the best with the install.

Rated 5 out of 5 stars
Verified

Fantastic product and fantastic service

Fantastic product and fantastic service

13 October 2025
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hi Chris, many thanks for placing your order with us! We're really pleased to hear how happy you were with the service received. All the best with the install and thank you for your excellent review!

Rated 5 out of 5 stars
Verified

I’ve used Fastlec a few times now

I’ve used Fastlec a few times now, very prompt service, thank you.

29 September 2025
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hi Tim, many thanks for the excellent review! All the best with the install of your new ducting.

Rated 5 out of 5 stars
Verified

Eventhough the piece I ordered i…

Eventhough the piece I ordered i couldn't use . Refund was swift and it was delivered relatively quick to start with . No fuss

13 October 2025
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hi Keith, we're glad to hear the return was quick and efficient. All the best and thank you for your great review!

Rated 5 out of 5 stars
Verified

Intercom speaker unit

Ordered intercom speaker unit, decent price, arrived quickly.

13 October 2025
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hi Gary, many thanks for your excellent review! All the best with the install of your new intercom.

Rated 5 out of 5 stars

Super service and at a great price

Always a great experience with this company.
I frequently buy from Fastlec and the communication is second to none. They regularly contact me to offer to split orders so that stocked items are delivered whilst out-of-stock items are on back-order.
Most recently the courier lost part of an order - just one phonecall to Fastlec and the remaining items were at my door the very next day.
Very impressed every time. Thanks!

22 October 2025
Unprompted review
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hi Philip, many thanks for leaving a brilliant review! We're really glad we were able to get this issue resolved nice and quickly for you. All the best with the install and we look forward to your custom again in the future.

Rated 5 out of 5 stars
Verified

super service

25 September 2025
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hi Jay, many thanks for your brilliant review! We're really pleased to hear how happy you were with the service received. All the best!

Rated 5 out of 5 stars
Verified

Unit came as ordered

Unit came as ordered, just the job.

26 September 2025
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hi John, many thanks for placing your order with us! Glad to hear it's just what you needed. All the best with the install and we look forward to your custom again in the future.

Rated 4 out of 5 stars
Verified

Missing part replaced without hassle.

Ordered a condensation trap which arrived minus the internal rubber 'washer'. Mistakes happen. A quick call to Fastlec led them to sending me out the missing part - no hassle or issues.

26 September 2025
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hi John, thank you for your review! We're really pleased we were able to get this issue resolved quickly for you.

Rated 5 out of 5 stars
Verified

Great service

Great service, very quick delivery

9 October 2025
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hello Tony, thank you for placing your order with us here @ Fastlec. We're really happy to hear it was all delivered within good time. All the best with the install of your new Blauberg Heat Recovery Unit and thank you for your great review!

Rated 5 out of 5 stars
Verified

Very good company and fast delivery 👌

Very good company and fast delivery 👌

25 September 2025
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hello Ves, thank you for placing your order with us. We're really happy to hear it was all delivered within good time. All the best with the install of your new Zehnder items and thank you for your great review!

Rated 5 out of 5 stars
Verified

Dan top man

My inline fan didn't work when my electrician came to install it, I rang Fastlec to tell them and Dan in the returns department was excellent sorted out a returns label straight away for me to send it back for a refund. I found Dan very polite and extremely helpful and nothing was to much trouble. Excellent 👌

23 October 2025
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hello Ray, many thanks for placing your order with us here @ Fastlec. I'm really pleased to hear how happy you were with the service you received from Returns. All the best and many thanks for the kind words.

Rated 5 out of 5 stars
Verified

Quick delivery and awesome price!

Quick delivery, great price and quality products, what's not to like!

6 October 2025
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hi John, many thanks for the great review! We're really pleased to hear how happy you were with the whole ordering process. All the best with the install of your new Vortice fan and we look forward to your custom again in the future.

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