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Footballticketpad Reviews 

1,132
•
TrustScore 4.5 out of 5

4.6

Event ticket seller
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Review summary

Created with AI, based on recent reviews

Considering 216 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated support team for providing clear guidance, professional communication, and ensuring a smooth ticket purchasing process from start to finish. Many consumers point out the simple website design, easy ticket retrieval, and efficient coordination leading up to the scheduled sports events. However, some customers also noted frustrating issues with late ticket delivery or receiving their passes only shortly before the matches. A few reviewers experienced considerable difficulties reaching customer service or faced challenges with unhelpful responses when asking important questions. Others mentioned receiving incorrect seats compared to their original bookings or encountering unexpected problems upon trying to enter the stadium.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting great communication and quick... See more

Staff

Clients share positive opinions on staff, consistently praising their helpful, responsive, and professional... See more

User experience

People report positive experiences with user experience, highlighting how smooth, fast, and easy the entire... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the staff as responsive, polite, and... See more

Order

Customers had ambiguous experiences with order, reflecting a high level of disagreement regarding delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Arrived from abroad hoping to catch a match for the first time with my son. Found some tickets via this site. Host immediately reached out via mobile and corresponded exclusively that way. Made things... See more

Rated 5 out of 5 stars

Seamless and great experience. We received the tickets on time, they met our expectations and everything went smooth. We could focus on enjoying the match! A warm and special thank you to the agent Ja... See more

Rated 5 out of 5 stars

Amazing experience with Footballticketpad!! Right after I bought the ticket they contacted me and guided me to download the ticket. Any questions I had they responded right away & even msg me to check... See more

Rated 5 out of 5 stars

Jay, the agent assigned to my tickets. He made the entire experience so easy and beyond anything we could have imagined. His professionalism and attention to client needs was perfection. If I was to... See more

Company details

  1. Event ticket seller

Written by the company

Welcome to FootballTicketPad.com, the leading marketplace where football fans across the World can exchange football tickets for their favourite football team/match. Due to the growing secondary market for football tickets across the World, FootballTicketPad was founded and designed to give our customers a guaranteed and secure transaction with no exceptions. We have built up a solid supplier base through many years experience in this market with the intention to give our customers access to a diverse portfolio of European Football match tickets and match day hospitality, many of which are sold out to the public. Browse our extensive stock across the top four European leagues and buy your favourite football tickets today!

Football TicketPad

Written by the company

The Home of Football Tickets!
We have a longstanding commitment to our customers: To provide a safe, secure and reliable service at great value!

Authentic Tickets, Delivered On Time!

Thousands Of Great Matches To Choose From!

Thousands Of Great Matches To Choose From!
We promise: 100% Order Guarantee; Secure & Safe Transaction; Authenticated & Valid Tickets, Delivered On Time & Experienced Customer Support

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.6

All reviews

(1,132)

205 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Satisfaction

I used the company's services for the first time, so I was worried when money was taken from my account and then the login didn’t work. The next day the problem was fixed. The helpdesk was really quick to communicate with me the whole time. I also dealt with changing the match date with the customer support department. They communicated with me very quickly again and told me everything I needed to know. The tickets for the match arrived about 30 hours before the game. The QR codes worked, and the whole family sat together. Perfect!

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Really efficient service

Really efficient service. They are in constant contact about my tickets even checking once I was inside the ground to make sure I got in ok. Highly recommend them

22 August 2026
Unprompted review
Rated 5 out of 5 stars

All great!!…

Seller made sure to communicate everything clearly, explain the process of getting the tickets and made sure to follow up and confirm we got them. Great experience.

22 August 2026
Unprompted review
Rated 5 out of 5 stars

Premier league made easy

Jay was extraordinarily helpful and trustworthy, carefully walking us through all the steps to make sure my family had a fantastic and easy experience at a Brentford game. Highly recommend!

22 August 2026
Unprompted review
Rated 5 out of 5 stars

Community shield tickets

Bought 3 community shield tickets from here. Absolutely amazing service from the easy booking process to the prompt delivery of my tickets that was sent to me personally very easy to add to my phones wallet by clicking the link they sent me.
The service was amazing and the seller contacted me directly with the tickets and was on hand for any questions I may have had. Even said to let us know when in the stadium and was on hand should we have needed him.
Very personal touch too such as wishing my son the best day who’s a massive Arsenal fan and a bonus we had incredible seats for very reasonable prices. Will definitely be booking with this site again for future events.

16 August 2026
Unprompted review

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