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føtex Reviews 

57,395
TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

Thanks once again to Føtex! We’re regular customers of your Mad ud af huset service and are always super happy with the quality and quantity of the meals. However, this time the packagin... See more

Company replied

Rated 1 out of 5 stars

I’ve had a recurring issue with two meat products sold at Føtex and Bilka here in Vejle: “Chuck Eye Steak” and "Ribeyes". Over the past four months, this has happened six times already. Every t... See more

Company replied

Rated 5 out of 5 stars

Amazing food and great service at Amager Centret føtex ud af huset. We ordered different options and everything was done freshly and it was delicious. Definitely not our last time ordering catering fr... See more

Company replied

Company details

  1. Supermarket

About føtex

Written by the company

Hos føtex glæder vi os over at kunne tilbyde kvalitet og friskhed hver eneste dag. Vores varer giver dig alt det gode til din familie, hvad enten du ønsker råvarer af højeste kvalitet eller spændende og stort udvalg inden for alt lige fra have og børn over til elektronik og udstyr til hjemmet. Besøg din lokale føtex eller vores webshop på føtex.dk, hvor du finder mere end 40.000 varer.
Besøg føtex.dk

Written by the company


Contact info

4.1

Great

TrustScore 4 out of 5

57k reviews

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4.1

All reviews

(57,395)

9,045 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worst purchase experience ever.

Worst purchase experience ever.
They gave the wrong address to the courier, after many days the order got returned to Salling Group and I got my money back without any useful contact or real communication as any professional company would have.

26 April 2026
Unprompted review
føtex logo

Reply from føtex

Hi

Thank you for your review.

We are incredibly sorry to hear about your experience.

We are very interested in taking a closer look at your case, so that we can get to the bottom of the issue. In order to take a look at the issue we require some more information, hence why we have contacted you via Trustpilot.

We hope to hear back from you soon.

Kind regards
Marie
føtex

Rated 4 out of 5 stars

Thanks once again to Føtex!

Thanks once again to Føtex!

We’re regular customers of your Mad ud af huset service and are always super happy with the quality and quantity of the meals.

However, this time the packaging wasn’t ideal. The sauce tray (about 1,5-2 liters of red wine sauce) was placed underneath a heavy meat tray, causing the sauce to spill and soak the paper box and all the aluminum trays — quite a mess. Luckily, the meals weren’t stored long in the box and kept it's shape.

In the future, please make sure sauce trays are placed on top of the box.

Hope this helps to improve things :)

Best regards,
Tanya & Michael
MTB-Adventure.dk

11 April 2026
føtex logo

Reply from føtex

Hi Tanya and Michael

Thank you for your review. 

We’re glad to hear that everything tasted great. We appreciate your constructive criticism, and we’ll make sure to pass it on to our føtex ud af huset team so we can do even better.

We hope to see you again in the future.

Have a nice day!

Kind regards
Amal
føtex

Rated 1 out of 5 stars

I purchased a bicycle from Fotex

I purchased a bicycle from Fotex, and both the seat and handlebar would not stay fixed. I filed a complaint (Case No: 9411847) and a repair was carried out, but the same issues persist. To make matters worse, a non-original screw was used for the handlebar repair, which is unacceptable for a new bicycle.

Despite the repair, I have not been able to use the bicycle at all. I also own a second bicycle of the same model, and it has the exact same defects — which strongly suggests a manufacturing problem, not an isolated case.

Instead of offering a replacement or refund, I was told to file a new complaint. A failed repair attempt should be enough to acknowledge that the product itself is faulty. I expected better from Fotex.

29 January 2026
Unprompted review
føtex logo

Reply from føtex

Hi Aysel

Thank you for your review.

We’re sorry to hear that you’ve had a bad experience with your bicycle.

We’ve had a look at your case with our customer service team and can see that the issue has been resolved. 

We hope that everything is now in order.
Please don’t hesitate to reach out to customer service again if you’re experiencing any further issues.

Have a nice day.

Kind regards
Amal
føtex

Rated 5 out of 5 stars

Good experience

7 April 2026
føtex logo

Reply from føtex

Hello Arman

Thank you for your review.

It’s wonderful to hear that you were satisfied with your experience with us.

We are happy that we were able to live up to your expectations, and we hope to see you again another time.

Best regards
Marie
føtex

Rated 5 out of 5 stars

Der er en god butik at handle i

Der er en god butik at handle i. Kun roser herfra.

5 April 2026
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Reply from føtex

Kære Grethe

Tak for din anmeldelse.

Vi er rigtig glade for at høre, at du er glad for at handle i føtex. 

Vi glæder os til at byde dig velkommen igen.

De bedste hilsner
Emilie
føtex

Rated 4 out of 5 stars

Good price

Good price. Fast delivery

23 March 2026
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Reply from føtex

Hello

Thank you very much for your review and the 4 stars.

We are really pleased to hear that you found our prices good and that your order was delivered quickly. We work continuously to offer competitive prices and a smooth, reliable delivery experience, so it is great to know that this matched your expectations.

Thank you again for choosing us and for taking the time to share your experience. We appreciate your trust and hope to have the pleasure of serving you again soon.

Best regards 
Marie
føtex

Rated 5 out of 5 stars

Easy and simple

It's simple and easy to buy from Click & Hent. Quick response, the producer is clearly specified, and the return process is fast.

23 February 2026
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Reply from føtex

Hi Cecilia.

Thank you for your review. 

How wonderful to hear that you had a good experience with our Click & Collect service. It’s always so nice when everything runs smoothly from the time of ordering through pick-up.

We look forward to fulfilling more Click & Collect orders for you.

Kind regards
Emma
føtex

Rated 5 out of 5 stars

Morgenbrødet var pakket og klart til…

Morgenbrødet var pakket og klart til tiden

15 February 2026
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Reply from føtex

Hej Lars.

Tak for din anmeldelse.

Hvor er det skønt, at alting stod klappet og klar, så det var nemt at hente dit morgenbrød.

Vi gør alt, hvad vi kan for, at det samme sker, næste gang du besøger os.

De bedste hilsner
Emma
føtex

Rated 5 out of 5 stars

Good service

Great Experience As always

15 February 2026
føtex logo

Reply from føtex

Hi Iraj.

Thank you for your review.

We’re really happy to hear that you’ve always had a good experience when shopping on our website.

We look forward to welcoming you back again next time you visit us.

Best regards
Helin
føtex

Rated 5 out of 5 stars

God service 👍

8 January 2026
føtex logo

Reply from føtex

Hej Anna 

Tak for din anmeldelse.

Hvor er det bare skønt at høre, at du har været tilfreds med din oplevelse hos os.

Vi er glade for, at vi kunne leve op til dine forventninger, og vi håber på at se dig igen en anden gang.

Rigtig god dag

De bedste hilsner
Mette
føtex

Rated 1 out of 5 stars

My item was lost during delivery

My item was lost during delivery, and support hasn’t been able to help for two days already.

6 January 2026
føtex logo

Reply from føtex

Hi Ilie

Thank you for your review.

We’re sorry to hear that you had problems with the delivery. 

We’ve had a look at your case with our customer service team and can see that the issue has been resolved. We hope that everything is now in order.

Please don’t hesitate to reach out to customer service again if you’re experiencing any further issues.

Have a nice day.

Kind regards
Mette
føtex

Rated 5 out of 5 stars

Really nice chocolate cake

Really nice chocolate cake. It tastes delicious 😋.

31 December 2025
føtex logo

Reply from føtex

Hi Madhu.

Thank you for your review.

We’re so happy that you had a five-star taste experience with us.

We hope we’ll get the chance to cook even more delicious food for you in the future.

Best regards,
Helin
føtex

Rated 5 out of 5 stars

Very good service

Very good service. Buying and picking up could'nt be easier.

28 December 2025
føtex logo

Reply from føtex

Hi Hammad 

Thank you for your review.

We are so pleased to hear that you were satisfied with your experience with us.

We’re happy that we were able to live up to your expectations, and we hope to see you again another time.

Best regards 
Sofie 
føtex

Rated 5 out of 5 stars

Very nice service.

21 December 2025
Unprompted review
føtex logo

Reply from føtex

Hi Jaeck 

Thank you for your review.

We are so pleased to hear that you were satisfied with your experience with us.

We’re happy that we were able to live up to your expectations, and we hope to see you again another time.

Best regards
Sofie 
føtex

Rated 4 out of 5 stars

Neat store with a large selection of…

Neat store with a large selection of products for affordable prices. Kind customer service and enough space for you to move around. The bakery has scrumptious variety of bread, buns, cakes etc. It always tastes fresh and home made.

15 December 2025
Unprompted review
føtex logo

Reply from føtex

Hi Cortan.

Thank you so much for your great review. 

We’re really happy to hear that you’re pleased with our selection, prices and customer service – and not least with the bread, rolls and cakes from our bakery.

It means a lot to us that you find the store welcoming and easy to move around in.

Best regards
Helin
føtex

Rated 5 out of 5 stars

Delicious Christmas Dinner

⭐⭐⭐⭐⭐
We had a Christmas menu from Fotex with a whole duck, and it was amazing. The quality, taste, and preparation exceeded our expectations. It honestly made our Christmas dinner unforgettable. Thank you for making our holiday so easy and delicious!
Merry Christmas 🎄 ✨️

24 December 2025
føtex logo

Reply from føtex

Hej Liliana.

Tusind tak for din anmeldelse - og mange, mange tak for de 5 stjerner.

Det varmer vores madhjerte, at I var vilde med julemenuen.

Vi håber, at vi må lave lækker mad til jer en anden god gang.

De bedste hilsner
Helin
føtex

Rated 5 out of 5 stars

God service

23 December 2025
føtex logo

Reply from føtex

Hej Suchitra

Tusind tak for din fine anmeldelse.

Hvor er det godt, at vores kollegaer i kundeservice stod klar med lige den hjælp du havde brug for!

Vi håber, at vi kan give dig samme gode oplevelse en anden gang.

De bedste hilsner 
Sofie 
føtex

Rated 5 out of 5 stars

On time delivery and the whole process…

On time delivery and the whole process was as expected

22 December 2025
føtex logo

Reply from føtex

Hi Anna,

Thank you very much for your review.

We are so pleased to hear that the delivery of your order went as expected.

We hope you enjoy the item, and we look forward to welcoming you again at føtex.dk.

Have a great day.

Best regards,
Helin
føtex

Rated 5 out of 5 stars

Everything was perfect!

Everything was perfect!! And SUPER fast 😊

19 December 2025
føtex logo

Reply from føtex

Hi Angie.

Thank you very much for your review.

We’re glad to hear that we delivered your order quickly.

We hope you will be happy with the product, and we look forward to welcoming you again at føtex.dk.

Have a great day.

Best regards
Helin
føtex

Rated 1 out of 5 stars

Expensive

It took me years to find out Føtex is expensive. I found out when I start checking the other stores Avis.

26 November 2025
Unprompted review
føtex logo

Reply from føtex

Hi Babar

Thank you for sharing your feedback.

We’re sorry to hear that you find Føtex more expensive than other stores. We always strive to offer our customers the best possible value for money alongside a wide selection of quality products. Your feedback is important to us and helps us to continuously review our prices and offers to give our customers the best possible experience.

We appreciate your honesty and hope to welcome you again in our stores.

Have a great day!

Best regards
Trine
føtex

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