This is a genuine request from other Ecohydra users. I love this product and can only use this product due to chemical intolerances. Where has Ecohydra gone? Their website has been under maintenan... See more
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I purchased this newly branded Ecohydra aloe vera foam sanitizer on the basis of longevity of the older version I had, even though it was currently a little more expensive than other foam hand sanitiz... See more
Omg best antibacterial hand sanitisers I've ever found! I cannot wait to get my next lot! My hands after using EcoHydra is so soft! I couldn't believe one product is so powerful. Only so, so gently! I... See more
Company replied
Just used the hand foam for a stay at Disney to use before eating snacks in queues and in between hand washing. It was great and didn’t irritate the children’s hands. After rubbing it in there was no... See more
Company replied
Company details
- Cosmetic Products Manufacturer
- Cosmetics and Perfumes Supplier
- Cosmetics wholesaler
- Hygiene articles wholesaler
Written by the company
We're dedicated to delivering superior hand hygiene formulations which are effective yet kind to the skin, unlike harsh alcohol-based products. Our flagship hand sanitiser kills is alcohol-free, yet still kills up to 99.9999% of bacteria and viruses on hands, without drying them or causing unpleasant odours. What's more, there's no risk of fire or intoxication. As a little goes a long way, it's more cost-effective than alcohol gels. We have a range of other products that make EcoHydra the leading hand hygiene specialist. Other products include a hand wash, a barrier cream, and sprays for sanitising surfaces and face masks.
Contact info
Suite 1b1 Argyle House, Northside, Joel Street, HA6 1NW, Northwood, Middlesex, United Kingdom
- 01895 778977
- buy@ecohydra.com
- ecohydra.com
4.4
Excellent
121 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Where has Ecohydra gone
This is a genuine request from other Ecohydra users. I love this product and can only use this product due to chemical intolerances.
Where has Ecohydra gone? Their website has been under maintenance for months. Uncontactable?? Please help.
21 April 2026
Unprompted review
The Hand Wash and Hand Sanitizer is…
The Hand Wash and Hand Sanitizer is fantastic, they last for ages and do not dry out your hands, we had to wait a little for delivery but well worth it.
Thank you
24 November 2025
Leaked into packaging but hoping it's still as good as previous purchase
I purchased this newly branded Ecohydra aloe vera foam sanitizer on the basis of longevity of the older version I had, even though it was currently a little more expensive than other foam hand sanitizers. I can't yet testify to it's longevity but it had leaked a little into the delivery packaging. I hope this doesn't continue when in my handbag.
26 January 2026
Excellent handbag size
Got just what I wanted for taking out and about with me especially on holiday. The hand sanitiser is the perfect size for a handbag, even an evening one. Products arrived very quickly.
26 January 2026
Disappointing
Disappointing- have used before and really good. This time I ordered 20 bottles-only received 2. One of these was virtually empty. Haven’t been able
to contact as website under maintenance
26 January 2026
Excellent product
Excellent product, great service, I’m always recommending your sanitizer.
26 January 2026
Reply from EcoHydra
Thank you very much for your review, Joanne.
Reply from EcoHydra
Thanks very much for your review, Peter.
Always a positive experience
Arrived as expected. Always a great experience ordering from EcoHydra and will continue to shop with them moving forward. Thank you!
6 December 2025
Reply from EcoHydra
Thank you very much for your review, Ashleigh, and for your continued custom.
Very good products Alcohol free
Very good products Alcohol free. Its help to hand moisture longtime and kill the germ that we didn’t see.
26 November 2025
Reply from EcoHydra
Thank you very much for your review, Uzma.
Reply from EcoHydra
Many thanks for your review, Vivienne.
I have been buying the alcohol free…
Edit: I received a refund and an email with all the information regarding product changes. Also received the smaller versions of the spray that I used to buy. Very happy customer , thank you!
Original review : I have been buying the alcohol free spray sanitizers for a while now and really like them. Recently , I ordered several bottles directly from the website but received foam pump bottles with a new design of the label and it was labelled as ' SPRAY' when it is clearly a foam pump and formulation. This is very different to what is still advertised on the website so it is misleading.
I did receive a return label via email when I reached out to customer service but I am yet to receive my refund. I queried if the advertised product that I used to buy in the past is still being manufactured and sold, but I didnt receive a reply.
I used to purchase the 100 ml spray but if it is still available in a different quantity , I would still be happy to buy them. I wish there was clearer information.
5 November 2025
Unprompted review
Reply from EcoHydra
Edit: Great news that everything has been sorted to your satisfaction!
Original: Thank you for your review, Shamila. We're very pleased that you like our hand sanitisers. We're sorry that there appears to have been a mix-up on this occasion, and of course any refund due will be paid. We will follow up with our customer service to ensure everything is resolved as soon as possible, and check on the up-to-date information.
Reply from EcoHydra
Thank you very much for your review, Grandi.
Great for sensitive skin
I've been buying their product since covid as I have severely dry skin and alcohol makes my skin dry and split. I have no problems with EcoHydra products and use them all regularly.
6 October 2025
Reply from EcoHydra
Thank you very much for your review, Julie. It's great to hear it confirmed that our alcohol-free formulation is so much kinder to the hands than alcohol, whilst still killing the germs.
All round great experience
Fantastic products at a great price. Keeping my hands clean and pain free. Easy ordering.
2 October 2025
Reply from EcoHydra
Thank you very much for your review, Catherine. We're delighted that you're happy with both our products and our service.
No Communication With Customer
Its been 5 days, 2 email reminders already sent but neither i received the parcel nor the both email are replied yet. I have no idea when i gona receive them
24 September 2025
Reply from EcoHydra
Our customer services team say that they already replied to your email. They're replying once again. We don't know why you didn't receive their email: maybe your spam filters?
Reply from EcoHydra
Thank you vey much for your review, AJ.
Great hand sanitiser
So glad to have found a hand sanitiser that is alcohol free (doesn't irritate my eczema and sensitive skin) and also protects against all types of germs (including norovirus which alcohol based gels don't...). A little on the expensive side but I think it is worth it.
Thank you!
1 September 2025
Reply from EcoHydra
Thank you for your review, EC. Hopefully, you'll find that it's more cost-effective than alcohol, as less is needed to effectively sanitise.
Reply from EcoHydra
Many thanks for your review, Harvey.
Couldn’t be simpler
It was simple to order and the delivery arrived on time in good condition. Couldn’t be better.
25 August 2025
Reply from EcoHydra
Thanks very much for your review, Colin. We're very pleased you like our service.
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